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Remote Desktop Support Analyst Jobs in Delaware (NOW HIRING)

Heirloom

DoD SkillBridge Intern- REMOTE

Wilmington, DE · On-site +1

$14.50 - $19.50/hr

Data Analytics * Search Engine Optimization * Digital Marketing * Social Media Management * Sales ... Use your own laptop/desktop and internet connection as your work center. * Enjoy a flexible ...

Heirloom Cloud

DoD SkillBridge Intern- REMOTE

Wilmington, DE · Remote

$14.50 - $19.50/hr

Data Analytics * Search Engine Optimization * Digital Marketing * Social Media Management * Sales ... Use your own laptop/desktop and internet connection as your work center. * Enjoy a flexible ...

White Tiger Connections

Bookkeeper

Wilmington, DE · On-site +1

$80K - $120K/yr

This is a remote position. About the Firm Our client is a well-established wealth management firm ... supported by its sister company. The firm is seeking an experienced Bookkeeper to join their ...

Agilent

Advanced Data Analyst

Wilmington, DE · On-site +1

$74K - $139K/yr

Define technical requirements and data structures to support analytics use cases. * Apply statistical analysis and visualization techniques to generate actionable insights. * Ensure data quality ...

Maxor National Pharmacy Services

Collaborate within the Pricing & Underwriting department to develop queries across multiple systems, offering robust analytical support to key business units. Position Location: This is a remote ...

Maxor National Pharmacy Services

Collaborate within the Pricing & Underwriting department to develop queries across multiple systems, offering robust analytical support to key business units. Position Location: This is a remote ...

Maxor National Pharmacy Services

Collaborate within the Pricing & Underwriting department to develop queries across multiple systems, offering robust analytical support to key business units. Position Location: This is a remote ...

White Tiger Connections

Staff Accountant

Wilmington, DE · On-site +1

$80K - $120K/yr

... large CPA firm and supported by its sister company. The firm is seeking an experienced Staff ... Remote or hybrid, depending on proximity to a firm office. • Paid Time Off: Flexible/unlimited ...

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Remote Desktop Support Analyst information

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$10

$26

$39

How much do remote desktop support analyst jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for remote desktop support analyst in Delaware is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.10 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What does a desktop support analyst do?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They often install, configure, and maintain computer systems, and may use remote support tools to resolve problems efficiently. Strong communication skills and knowledge of operating systems like Windows or macOS are essential for this role.

How to make 1000 a week remotely?

A Remote Desktop Support Analyst can earn $1,000 or more weekly by providing high-quality remote technical support, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with overtime or freelance opportunities.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

How can I make 2000 a week working from home?

A Remote Desktop Support Analyst can potentially earn $2,000 a week by working full-time, gaining specialized certifications, and providing high-level technical support. Increasing experience, acquiring advanced skills, and working for companies that pay competitive wages can also help reach this income level. Building a strong reputation and taking on additional or freelance support tasks may further boost earnings.

How can I make $100,000 a year working from home?

A Remote Desktop Support Analyst can earn $100,000 annually by gaining advanced certifications, developing specialized technical skills, and gaining experience in high-demand areas such as cybersecurity or network management. Increasing your expertise, taking on complex support roles, and working for larger organizations or consulting firms can also boost earning potential while working remotely.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Delaware? For Remote Desktop Support Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Delaware look for? The top searched job categories for Remote Desktop Support Analyst jobs in Delaware are:
What cities in Delaware are hiring for Remote Desktop Support Analyst jobs? Cities in Delaware with the most Remote Desktop Support Analyst job openings:
Remote Desktop Support Analyst jobs near you
Technical Support Analyst

Technical Support Analyst

CSC (Corporation Service Company)

Wilmington, DE • On-site, Remote

Full-time

PTO

Posted 9 days ago

Job description

Technical Support Analyst 

8am-5pm PST/10am-7pm CT /11am-8pm EST

Hybrid

Wilmington, DE/Lewisville, TX/Springfield, IL/Tallahassee, FL/Sacramento, CA

The Technical Support Analyst position within the support organization is primarily responsible for working with financial customers to help with inquiries related to the Lien Perfect for Lenders software and products.  The Technical Support Analyst develops a high-level knowledge of the Lien Perfect products and couples that with technical knowledge of Microsoft enterprise systems and related information technologies to validate customer questions and triage customer inquiries.  

The Technical Support Analyst primary role is to respond to all customer inquiries regardless of the inbound support channel: online case, phone, email, chat, etc. for questions of a technical nature.  This role will occasionally require overtime, including weekends based on customer inquiry trends/needs.  Travel is not typically required for this position. 

Position Responsibilities 

  • Provide technical case support (all channels) for all Lien Perfect customers and other internal CSC teams using the then-current tools available to the Support organization. 
  • Collaborate with a distributed team, including development, quality assurance, project management, and product management teams to support quality software in a fast-paced environment.
  • Work independently and with minimal supervision, making sound decisions based on previous experience and with an understanding of the Lien Perfect products and customer base.
  • Document all customer issues in the CSC case tracking system and assign or document appropriate solutions to the customer issue. 
  • Provide appropriate solutions to all customer inquiries. 
  • Review knowledge base solutions to ensure overall quality of our knowledge base and online support capabilities.    
  • Develop proficiency in all Lien Perfect products from a technical perspective. 
  • Perform release testing, as required, of customer scenarios both prior to and after a new Lien Perfect product release. Testing is a shared responsibility, including triage of new product releases and identifying potential required software enhancements. 
  • Assist on various projects as assigned. 
  • Learn new technology and experiment with potential internal efficiency solutions. 
  • Demonstrate consistently exemplary standards of ethical conduct. 
  • Coach and mentor more junior team members.

Position Qualifications and Requirements 

  • Relevant software or customer service support experience.
  • High standards of customer service and support, honesty, and integrity. 
  • Proficiency with Microsoft products. 
  • Ability to quickly learn CSC technologies.  
  • Ability to accurately and completely document case information into the CSC case tracking software. 
  • Excellent problem-solving skills.  
  • Able to work appropriate hours to complete tasks, meet goals and support required travel.  
  • Strong, positive attitude and work ethic desired.  
  • Strong team focus but discipline to work independently. 
  • Excellent written and verbal communication skills with the ability to develop strong and lasting relationships with team members from other departments. 

#LI-SL1

#CSC

#CSCCareers

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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