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Remote Desktop Support Analyst Jobs in Delaware (NOW HIRING)

Time Type: Full time Remote Type: Job Family Group: Sales Summary: The Sales Analyst is responsible for creating reports, interpreting data, and providing actionable insights to support decision ...

Property Compliance Analyst

Dover, DE · On-site +1

$52K - $70K/yr

... supported, we invite you to explore this exciting opportunity with us. Position Summary Under ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

... and supported, we invite you to explore this exciting opportunity with us. Position Summary Under ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

Data Analyst

Lewes, DE · On-site +1

As a Data Analyst at Winaxis LLC, you will be responsible for extracting, transforming, and presenting data in a meaningful way to support various projects and initiatives. This role is essential in ...

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Remote Desktop Support Analyst information

See Delaware salary details

$10

$26

$39

How much do remote desktop support analyst jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote desktop support analyst in Delaware is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.10 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Delaware? For Remote Desktop Support Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Delaware look for? The top searched job categories for Remote Desktop Support Analyst jobs in Delaware are:
What cities in Delaware are hiring for Remote Desktop Support Analyst jobs? Cities in Delaware with the most Remote Desktop Support Analyst job openings:
Sales Analyst (Mid-Atlantic Region)

Sales Analyst (Mid-Atlantic Region)

Breakthru

Claymont, DE • Remote

$64K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.

Time Type:

Full time

Remote Type:

Job Family Group:

Sales

Job Description Summary:

The Sales Analyst is responsible for creating reports, interpreting data, and providing actionable insights to support decision-making in a dynamic sales division. This role will collaborate with leaders to focuses on business planning, sales performance analysis, and identifying growth opportunities. The Analyst contributes to planning meetings, delivering market intelligence to guide strategies. Key responsibilities include mastering business planning, performance evaluation, inventory management, pricing strategies, and demand forecasting. The role requires proficiency in analyzing customer behavior, brand performance, sales trends, and market dynamics, while ensuring compliance with business rules.

Job Description:

This position will be required to commute to Middletown, Delaware semi-frequently depending on business needs.

Job Responsibilities:

  • Data Analysis and Reporting:
    • Perform data analysis using tools like PowerBI, SAP WebIntelligence, and Excel.
    • Generate standardized and ad-hoc reports and create analytic presentations to support decision-making and strategic initiatives.
    • Analyze sales metrics and uncover opportunities using internal and syndicated data, delivering actionable insights and recommendations to stakeholders.
    • Research market trends, conduct GAP and competitor analysis, and identify growth, innovation, and competitive opportunities to drive revenue, profitability, and market share.
    • Prepare Quarterly Business Reviews, "Top to Top" decks, and other business review materials, including ad-hoc requests.
  • Business Planning and Strategy Support:
    • Collaborate with leaders to develop business plans, track initiatives, and prepare materials such as sales plans, business reviews, and performance assessments.
    • Develop metrics for key initiatives, track channel performance, and provide survey analysis to inform strategies.
    • Partner with revenue management and demand planning teams to analyze pricing models and manage inventory levels, optimizing costs and product availability.
  • Sales Materials and Goal Management:
    • Produce sales materials, manage goal-setting processes, and assist in preparing presentations for business reviews and planning meetings.
    • Administer sales incentive plans and ensure performance tracking and reporting align with company standards and supplier partnership expectations.
  • Other duties, as assigned by the jobholder's supervisor, may also be required.

Minimum Qualifications:

  • Bachelor's degree in related field and/or equivalent training and work experience
  • Minimum of 3 years' experience in business analytics, business planning and/or equivalent analytics role
  • Proficient PC skills using MS Office and other various computer programs including presentation software
  • Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
  • Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
  • Analytic and Reporting skills
  • Utilize sound judgement and problem-solving skills
  • Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

  • Proficiency in Excel and other analytical system tools/databases (e.g., SAP WEBI/BOBJ, PowerBI, Connected Excel, TABS Analytics, Nielsen, etc.)
  • Proficiency leveraging syndicated (Nielsen, IRI, etc.), consumer, shopper research and/or category management data
  • Sales or Marketing experience with major CPG company

Physical Requirements:

  • While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Salary and Benefit Statement:

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience.

Compensation

  • Salary Range: $64,000.00 - $80,000.00

Benefits

  • Medical (HMO & PPO), Dental, Vision (PPO)401(k) matching.
  • Annual PTO Accrual and holidays
  • Rollover Flexible Spending Accounts (FSAs)
  • Free Life and AD&D Insurance Employee Assistance Program
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.