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Entry Level Help Desk Analyst Jobs in Delaware (NOW HIRING)

Help Desk Analyst

Wilmington, DE ยท On-site

$20 - $27.25/hr

Hardware - Dell Laptops / desktops Software - MS O365, Adobe Acrobat, ServiceNow Customer service skills are very important. Technical troubleshooting skills a must Ability to communicate both oral ...

MO427-Help Desk Analyst 10830

Dover, DE ยท On-site

$20.50 - $28/hr

... a Help Desk Analyst 10830 This position is up to 14 months with the option of extension. The client is located in Dover, DE If you are interested, please submit the following: YOUR CURRENT RESUME ...

1.20. Help Desk Analyst

Bear, DE ยท On-site

$25 - $31/hr

Our direct client has an opening for a Help Desk Analyst 1475 If you are interested, please submit the following: * Your current resume * Your hourly rate Top Skills & Years of Experience: 2 Years of ...

Helpdesk Support

New Castle, DE ยท On-site

$19.50 - $26.25/hr

Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving skills. * Analytical skills. * Customer service experience. * Patience. * Excellent communication ...

Helpdesk Support

New Castle, DE ยท On-site

$19.50 - $26.25/hr

Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving skills. * Analytical skills. * Customer service experience. * Patience. * Excellent communication ...

The IT Support Services I-Help Desk will be responsible for diagnosing, troubleshooting, and ... This role requires strong analytical skills, technical knowledge, and a customer-oriented approach ...

Mortgage Wire Desk, II Analyst

Dover, DE ยท On-site

$24 - $33.65/hr

The Mortgage Wire Desk Analyst ll, will be responsible for assisting the Treasury department with ... Customized training programs to help you advance your career. * Employee referral bonuses so you'll ...

Collaborate closely with Help Desk engineers and leadership to drive ticket progression and ... to analyze information, gather critical details, and accurately document client requests and ...

Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Identifying trends in escalations and preparing data used to identify root cause analysis.

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Entry Level Help Desk Analyst information

See Delaware salary details

$14

$24

$35

How much do entry level help desk analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level help desk analyst in Delaware is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What does an entry level help desk analyst do?

An Entry Level Help Desk Analyst provides technical support to users, helping them troubleshoot and resolve computer, software, and network issues. They typically answer queries via phone, email, or chat, and may assist with tasks such as password resets, software installations, and basic hardware troubleshooting. Their primary goal is to ensure users can work effectively by resolving technical problems quickly and efficiently. This role often serves as a starting point for a career in IT, offering valuable experience in customer service and technical problem-solving.

What are the key skills and qualifications needed to thrive as an entry level help desk analyst, and why are they important?

To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges an entry level help desk analyst might face in their first year?

Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.

What are the most commonly searched types of Help Desk Analyst jobs in Delaware?

The most popular types of Help Desk Analyst jobs in Delaware are:

What are popular job titles related to Entry Level Help Desk Analyst jobs in Delaware?

For Entry Level Help Desk Analyst jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Analyst jobs in Delaware look for?

The top searched job categories for Entry Level Help Desk Analyst jobs in Delaware are:

Infographic showing various Entry Level Help Desk Analyst job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,149 per year, or $24.1 per hour.

Help Desk Analyst

1 point system

Wilmington, DE โ€ข On-site

$20 - $27.25/hr

Contractor

Re-posted 8 days ago


Job description

Job description:

Hardware – Dell Laptops / desktops

Software – MS O365, Adobe Acrobat, ServiceNow

Customer service skills are very important.

Technical troubleshooting skills a must

Ability to communicate both oral and written.

Years of Relevant Experience: 1 to 3 years field experience