2

Entry Level Help Desk Analyst Jobs in Delaware (NOW HIRING)

Required Qualifications: * 2-3 years of experience in a desktop support, help desk, or technical ... Excellent troubleshooting, analytical, and problem-solving skills. * Strong attention to detail and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

next page

Showing results 1-20

Entry Level Help Desk Analyst information

See Delaware salary details

$14

$24

$35

How much do entry level help desk analyst jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level help desk analyst in Delaware is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What does an Entry Level Help Desk Analyst do?

An Entry Level Help Desk Analyst provides technical support to users, helping them troubleshoot and resolve computer, software, and network issues. They typically answer queries via phone, email, or chat, and may assist with tasks such as password resets, software installations, and basic hardware troubleshooting. Their primary goal is to ensure users can work effectively by resolving technical problems quickly and efficiently. This role often serves as a starting point for a career in IT, offering valuable experience in customer service and technical problem-solving.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Analyst, and why are they important?

To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What jobs pay 4000 a week without a degree?

Entry level help desk analyst roles typically do not pay $4,000 a week; such high earnings are uncommon without advanced experience or certifications. High-paying jobs that may reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or certain trades, but generally not at entry level. Most roles paying this amount without a degree are in sales, entrepreneurship, or specialized technical fields with significant experience or commission-based pay structures.

What jobs pay $700 a day?

Entry level Help Desk Analyst roles typically do not pay $700 a day; such high daily rates are more common in specialized IT consulting, freelance cybersecurity, or contract positions requiring advanced skills and certifications. Most entry-level help desk jobs offer hourly wages or salaries below this amount, but experienced contractors or those with niche expertise can command higher daily rates through freelance or contract work.

What are some common challenges an Entry Level Help Desk Analyst might face in their first year?

Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.

Is AI replacing IT's help desk?

AI is automating certain routine help desk tasks such as password resets and basic troubleshooting, but it does not replace the role of an Entry Level Help Desk Analyst. These professionals are still essential for complex issues, customer communication, and system management that require human judgment and technical skills. Knowledge of ticketing systems and customer service remains important in this role.

What Does an Entry-Level Help Desk Analyst Do?

The job of an entry-level help desk analyst is to provide support to customers with technical problems. The duties of someone in this role are to troubleshoot and resolve common IT issues, utilizing phone, chat, or email systems to communicate with customers. This role also involves studying products, entering information into databases, and communicating issues to senior-level staff as needed. An entry-level help desk analyst regularly interacts with customers to provide direct support and troubleshoot c technical problems. Similar job titles include online customer service representative.

Is helpdesk a good entry level job?

Help desk positions, including entry-level help desk analyst roles, are considered good starting points for those interested in IT careers. They provide foundational skills in troubleshooting, customer service, and technical support, often requiring basic knowledge of operating systems, networking, and common software tools. These roles can lead to more advanced IT positions with experience and additional certifications.
What are the most commonly searched types of Help Desk Analyst jobs in Delaware? The most popular types of Help Desk Analyst jobs in Delaware are:
What are popular job titles related to Entry Level Help Desk Analyst jobs in Delaware? For Entry Level Help Desk Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Analyst jobs in Delaware look for? The top searched job categories for Entry Level Help Desk Analyst jobs in Delaware are:
Infographic showing various Entry Level Help Desk Analyst job openings in Delaware as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 85% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $50,149 per year, or $24.1 per hour.
Senior Associate, Desktop Support

Senior Associate, Desktop Support

Solomon Page

Newark, DE โ€ข On-site

$57/hr

Contractor

Medical, Dental, Retirement

Re-posted 4 days ago


Job description

We are seeking a Senior Associate, Desktop Support to provide technical assistance to end-users, troubleshoot hardware, software, and network issues, and help maintain a reliable and efficient desktop computing environment. This role is ideal for a customer-focused IT professional with strong problem-solving skills and hands-on desktop support experience.
  • Pay rate :$50 /hr on w2 to $57/hr on w2

Responsibilities:
  • Provide technical support to end-users by troubleshooting and resolving hardware, software, and network-related issues.
  • Install, configure, and maintain desktop computers, software applications, and peripherals.
  • Respond to support requests and incidents promptly while meeting established service level agreements (SLAs).
  • Perform software installations, updates, and patch management across desktop environments.
  • Utilize ticketing systems to document incidents, requests, resolutions, and support activities.
  • Support desktop management and remote support tools to ensure efficient issue resolution.
  • Adhere to company policies, security standards, and regulatory requirements related to desktop support operations.

Required Qualifications:
  • 2-3 years of experience in a desktop support, help desk, or technical support role.
  • Strong knowledge of desktop operating systems, hardware, software, and peripheral devices.
  • Familiarity with networking concepts and protocols, including TCP/IP, DNS, DHCP, and VPN.
  • Experience using desktop management tools, remote support tools, and ticketing systems.
  • Excellent troubleshooting, analytical, and problem-solving skills.
  • Strong attention to detail and commitment to delivering high-quality customer support.
  • Understanding of ITIL best practices is preferred.
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • Relevant IT certifications are a plus.

If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .
Opportunity Awaits.

#LI-VP2