ZipRecruiter

Log In

2

Remote Desktop Support Analyst Jobs in Delaware (NOW HIRING)

Lantern

Strategy Analyst

Dover, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Sodexo

Sales Business Analyst.

Wilmington, DE · Remote

This is a remote opportunity with candidate residing in one of the following locations, Mid ... Gather, analyze, and interpret sales, pipeline, and revenue data from multiple sources to support ...

Lantern

Strategy Analyst

Middletown, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Wilmington, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Seaford, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Newark, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Smyrna, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Sodexo

Sales Business Analyst.

Wilmington, DE · Remote

This is a remote opportunity with candidate residing in one of the following locations, Mid ... Gather, analyze, and interpret sales, pipeline, and revenue data from multiple sources to support ...

Lantern

Strategy Analyst

Milford, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Truveris

Associate Analyst

Wilmington, DE · On-site +1

$65K - $70K/yr

Description Associate Analyst (Remote) About Us Truveris is a pharmacy cost containment company ... Position Summary The Associate Analyst, Insights, plays a key supporting role in helping monitor ...

Breakthru

Sales Analyst (Mid-Atlantic Region)

Dover, DE · Remote

$64K - $80K/yr

Time Type: Full time Remote Type: Job Family Group: Sales Summary: The Sales Analyst is responsible for creating reports, interpreting data, and providing actionable insights to support decision ...

next page

Showing results 1-20

All JobsDesktop Support Analyst JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Delaware

Remote Desktop Support Analyst information

See Delaware salary details

$10

$26

$39

How much do remote desktop support analyst jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote desktop support analyst in Delaware is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.10 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Delaware? For Remote Desktop Support Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Delaware look for? The top searched job categories for Remote Desktop Support Analyst jobs in Delaware are:
What cities in Delaware are hiring for Remote Desktop Support Analyst jobs? Cities in Delaware with the most Remote Desktop Support Analyst job openings:
Remote Desktop Support Analyst jobs near you
Business Systems Analyst

Business Systems Analyst

Corporation Service Company

Dover, DE • On-site, Remote

Full-time

PTO

Posted 15 days ago

Corporation Service Company rating

8.1

Company rating: 8.1 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

85th of 426 rated business services

Job description

Job Description
Senior Business Systems Analyst
Monday-Friday, 8:00 am- 5:00 pm
United States- Remote
Our team's Senior Business Systems Analyst plays a crucial role in bridging the gap between business needs and technical solutions. This role involves analyzing business processes, identifying areas for improvement, and translating business requirements into technical specifications. The Senior Business Systems Analyst collaborates with stakeholders to ensure software solutions meet business objectives and technical standards. Our team plays a critical role in supporting and securing global customer Login and User Management as part of an Enterprise Technology Identity and Access Management capability. Work may include new integrations, software upgrades, and new feature developments- all driven by a need to meet regulatory obligations, innovative efficiencies and excellent customer experience. Projects may be local or global and include one or many different software applications, with the opportunity to travel.
Key Competencies:
  • Analytical Thinking: Ability to break down complex technical problems into actionable solutions.
  • Technical Acumen: Understanding of IT infrastructure, software development, and technical solutions, with a focus on Identity and Access
  • Communication: Strong ability to convey information clearly to both technical and non-technical stakeholders.
  • Problem-Solving: Adept at identifying issues and determining root causes with a focus on resolution.
  • Collaboration: Experience working in cross-functional teams to deliver project outcomes.

Key Responsibilities:
  • Requirements Gathering: Collaborate with stakeholders to gather and document business and technical requirements. Conduct interviews, workshops, and data analysis to fully understand needs and objectives.
  • Technical Analysis: Analyze and interpret technical and business specifications. Provide expertise in assessing system requirements, creating workflows, and designing solutions that meet business goals.
  • Solution Design: Develop functional and technical specifications, system design documents, and user stories. Provide recommendations on technology platforms, tools, and architecture to address business needs.
  • Data Analysis: Conduct data analysis to identify trends, insights, and opportunities for improvement. Utilize various data tools and techniques to support decision-making processes.
  • Project Management Support: Assist project managers with project planning, scheduling, and resource allocation. Track project progress, identify potential risks, and provide regular status updates.
  • Testing & QA: Develop and execute test plans and test cases to ensure technical solutions meet business requirements. Coordinate user acceptance testing (UAT) with business stakeholders.
  • Stakeholder Communication: Act as a liaison between business stakeholders, developers, and other technical teams. Communicate technical concepts to non-technical stakeholders and vice versa.
  • Documentation: Prepare and maintain comprehensive documentation, including business process models, workflows, technical specifications, and system manuals.
  • Continuous Improvement: Identify areas for process improvement and optimization. Stay updated on industry trends, best practices, and emerging technologies.
  • IT Security: All of the responsibilities above will be in the IT Security domain. It is expected that you have expeience in IT Security and have knowledge of basic security prinicples.principles

Education:
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

Experience:
  • 3-5+ years of experience in a Technical Business Analyst or similar role.
  • Experience with data analysis, technical requirements gathering, and solution design.
  • Proven track record in managing and delivering IT projects.

Technical Skills:
  • Proficiency in Excel, and data analysis tools.
  • Experience with project management software (e.g., ServiceNow).
  • Knowledge of system integration, APIs, and database management.

Soft Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple priorities and deliver projects on time.
  • Detail-oriented with a proactive and organized approach.
  • Strong documentation skills and attention to detail.

Preferred Qualifications
  • Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Agile methodologies (e.g., Scrum Master, Product Owner).
  • Experience in data visualization tools (e.g., Power BI, Tableau) and reporting.
  • Experience in Identity and Access solutions (e.g., Ping Identity, SailPoint, Entra).
  • Understanding of software development lifecycle (SDLC) and agile methodologies.[ME3] [RP4]

#CSC #CSCCareers #LI-HL1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

What Corporation Service Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply