Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Dynamic PC Support Techician
Dover, DE · On-site
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Dynamic PC Support Techician
Dover, DE · On-site
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
You will work with large datasets, engage with senior leaders, and partner with a global support ... Excellent desktop/spreadsheet/database skills and excellent organizational and problem-solving ...
You will work with large datasets, engage with senior leaders, and partner with a global support ... Excellent desktop/spreadsheet/database skills and excellent organizational and problem-solving ...
You will work with large datasets, engage with senior leaders, and partner with a global support ... Excellent desktop/spreadsheet/database skills and excellent organizational and problem-solving ...
You will work with large datasets, engage with senior leaders, and partner with a global support ... Excellent desktop/spreadsheet/database skills and excellent organizational and problem-solving ...
You will work with large datasets, engage with senior leaders, and partner with a global support ... Excellent desktop/spreadsheet/database skills and excellent organizational and problem-solving ...
You will work with large datasets, engage with senior leaders, and partner with a global support ... Excellent desktop/spreadsheet/database skills and excellent organizational and problem-solving ...
IT Support I
New Castle, DE · On-site
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support I
New Castle, DE · On-site
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support I
Bear, DE · On-site
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support I
Bear, DE · On-site
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support Tech
Wilmington, DE · On-site
$24/hr
IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...
Quick apply
IT Support Tech
Wilmington, DE · On-site
$24/hr
IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...
IT Onsite Support Specialist
Dover, DE · On-site
IT Onsite Support Specialist Who We Are Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a ...
IT Onsite Support Specialist
Dover, DE · On-site
IT Onsite Support Specialist Who We Are Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
Senior Desktop Support information
See Delaware salary details
$14.92 - $19.05
4% of jobs
$19.05 - $23.18
17% of jobs
$24.05 is the 25th percentile. Wages below this are outliers.
$23.18 - $27.32
19% of jobs
The median wage is $30.34 / hr.
$27.32 - $31.45
14% of jobs
$31.45 - $35.59
6% of jobs
$35.59 - $39.72
3% of jobs
$39.72 - $43.85
9% of jobs
$45.40 is the 75th percentile. Wages above this are outliers.
$43.85 - $47.99
6% of jobs
$47.99 - $52.12
7% of jobs
$52.12 - $56.26
7% of jobs
$56.26 - $60.39
6% of jobs
$14
$36
$60
How much do senior desktop support jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for senior desktop support in Delaware is $36.20, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.12 per hour, depending on experience, location, and employer.
What is a senior desktop support?
Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.
What is the difference between Senior Desktop Support vs Desktop Support Technician?
| Aspect | Senior Desktop Support | Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA A+, Microsoft Certified |
| Work Environment | Corporate IT departments, Managed Service Providers | Small to medium businesses, helpdesk roles |
| Responsibilities | Advanced troubleshooting, mentorship, system upgrades | Basic troubleshooting, user support, hardware/software setup |
Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.
What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?
Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.
What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?
To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What are the most commonly searched types of Desktop Support jobs in Delaware? The most popular types of Desktop Support jobs in Delaware are:
What are popular job titles related to Senior Desktop Support jobs in Delaware? For Senior Desktop Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Delaware look for? The top searched job categories for Senior Desktop Support jobs in Delaware are:
Part-time
Re-posted 4 days ago
Worldwide TechServices rating
4.9
Based on 6 frontline employees who took The Breakroom Quiz
215th of 223 rated it services
Job description
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Qualifications
Education and Experience:
Certifications and/or Qualifications:
Skills:
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
- Provide customer support for designated equipment
- Answer client questions in a professional manner
- Accept and deliver all service calls assigned within the established service level agreement for each client
- Meet established customer service satisfaction criteria as outlined in established guidelines and policies
- Complete all administrative tasks associated with each call as documented in established policies and guidelines
- Complete real-time reporting of all calls as documented in established policies and guidelines
- Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
- Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
- Report all activity in an accurate and timely manner
- Understand all Safety policies and guidelines and work within the guidelines of policies daily
- Additional requirements may exist if offer of employment is extended
- Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
- Typically requires technical school certification or equivalent and 0-2 years of relevant experience
- Previous customer service experience is a plus
Certifications and/or Qualifications:
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
- Ability to communicate regarding technical issues with clients
- Ability to drive to client locations
- Ability to drive long distances, and occasional overnight assignments within other geographies
- Ability to lift and or move various computer equipment up to 50 lbs
- Must own a basic repair tool kit
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
What Worldwide TechServices employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Worldwide TechServices
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Tewksbury, MA, US
Year founded
1951