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Online Desktop Support Jobs (NOW HIRING)

Pyramid Consulting, Inc.

Desktop Support

Manhattan, NY · On-site

$20 - $22/hr

Immediate need for a talented Desktop Support . This is a 06-12+ months Contract opportunity with ... If you are interested in this position, please apply online for immediate consideration. Pyramid ...

Beacon Technologies

Desktop Support

Madison, WI · On-site

$26 - $34/hr

Technical assistance on projects as assigned by Desktop Support Supervisor (2-5 years or more preferred). * Strong written and oral customer support correspondence experience (5 years or more ...

New

STI

Desktop Support

Trenton, NJ · On-site

$23.25 - $31.25/hr

Role: Desktop Support Location: Trenton, NJ Duration: Long-Term contract Onsite Description: Assists end users in resolving hardware and software issues by fielding telephone calls and email ...

MSR Cosmos

Desktop Support

Avon Lake, OH · On-site

$18.50 - $23.50/hr

Desktop Support Location: Avon Lake, OH Duration: Long Term Skills: Desktop Support with strong Windows skills Thanks Ramesh

krg technology inc

Desktop Support

Bend, OR · On-site

$21.25 - $27.25/hr

Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 10 -15 years of EUC desktop support experience - Demonstrated expertise in configuring, installing and ...

krg technology inc

Desktop Support

Bend, OR · On-site

$21.25 - $27.25/hr

Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 10 -15 years of EUC desktop support experience - Demonstrated expertise in configuring, installing and ...

ConfigUSA

Desktop Support

Malvern, PA · On-site

$19.75 - $25.25/hr

Role Name - Deskside Support Engineer ROLE_DESCRIPTION -  Experience Required Technology requirements Desktop Support L2/L3 desktop support Excellent analytical & troubleshooting skills Good ...

Artech Information System LLC

DESKTOP SUPPORT

New York, NY

$22.25 - $28.25/hr

Desktop support Purchase ,NY DURATION 3 DAYS Desktop support skills Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications ...

Old Mission

Desktop Support Engineer

Chicago, IL · On-site

$80K - $90K/yr

Support Microsoft 365 applications (Exchange Online, Teams, SharePoint, Office suite) * Keep desktops current with patches and security updates * Execute physical desk moves, hardware setup, and ...

GTN Technical Staffing

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desktop support

Belle Mead, NJ · On-site

$30/hr

The Desktop Support role provides essential technical assistance and troubleshooting primarily within a Windows operating environment. This position involves supporting end-users with hardware and ...

New

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Online Desktop Support information

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$13

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How much do online desktop support jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for online desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Desktop Support professional, and why are they important?

To thrive as an Online Desktop Support professional, you need strong troubleshooting skills, knowledge of operating systems, and a background in IT, often supported by a relevant degree or certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in a remote environment.

What is the difference between Online Desktop Support vs Help Desk Technician?

AspectOnline Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, client-site support via online toolsHelp desk, call centers, on-site support
Industry UsageIT service providers, tech companiesCorporate IT departments, MSPs
Common TasksRemote troubleshooting, software installationTicket management, user support, issue resolution

Online Desktop Support and Help Desk Technician roles share similar certifications and work environments, focusing on troubleshooting and user support. However, Online Desktop Support emphasizes remote, online assistance, while Help Desk Technicians often work in call centers or on-site. Both roles are vital in IT support, with overlapping skills but different operational settings.

What are some typical challenges faced by Online Desktop Support professionals, and how can they be managed effectively?

Online Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues remotely, managing high volumes of support requests, and communicating clearly with users who have varying levels of technical knowledge. Effective time management, strong problem-solving skills, and the ability to explain technical concepts in simple terms are crucial for success in this role. Additionally, regularly updating technical knowledge and using remote support tools efficiently can help in resolving issues promptly and maintaining user satisfaction.

What is an Online Desktop Support specialist?

An Online Desktop Support specialist is an IT professional who provides remote assistance to users experiencing issues with their computers, software, or network connections. They troubleshoot problems, install and configure software, and guide users through solutions via chat, phone, or remote desktop tools. This role is essential for organizations that want to minimize downtime and ensure their employees can work efficiently. Online Desktop Support specialists often work for IT service providers or within dedicated support teams in larger companies.
More about Online Desktop Support jobs
What cities are hiring for Online Desktop Support jobs? Cities with the most Online Desktop Support job openings:
What are the most commonly searched types of Desktop Support jobs? The most popular types of Desktop Support jobs are:
What states have the most Online Desktop Support jobs? States with the most job openings for Online Desktop Support jobs include:
What job categories do people searching Online Desktop Support jobs look for? The top searched job categories for Online Desktop Support jobs are:
Online Desktop Support jobs near you
Infographic showing various Online Desktop Support job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 95% Full Time, 2% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
Desktop Support Engineer

Desktop Support Engineer

Sybex Support Services

New Century, KS • On-site

Contractor

Re-posted 6 days ago

Job description

Must Have:
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware Troubleshooting, Blue Screen Error / Hardware Issues, Encryption, Network Support.
Overview:
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot network connectivity for desktops and laptops
- Manage user accounts and permissions in Active Directory
- Assist with software installations and upgrades
- Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
- Collaborate with team members to resolve complex technical issues
- Document technical procedures and solutions for future reference
Qualifications:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of network administration, technical support, and IT support principles
- Proficiency in operating systems such as Windows, Linux, and Mac OS
- Familiarity with office productivity software (e.g., Microsoft Office)
- Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
- Knowledge of VPN technologies and remote access tools
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills

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