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Online Desktop Support Jobs (NOW HIRING)

LaBine and Associates is a technology-focused company, and they are seeking a Desktop Support professional. The role involves providing technical support for users, troubleshooting various hardware ...

Desktop Support

New Haven, CT · On-site

$20 - $25/hr

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support in a fast-paced healthcare environment. This role will ...

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support in a fast-paced healthcare environment. This role will ...

Desktop Support

New Haven, CT · On-site

$20 - $25/hr

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support in a fast-paced healthcare environment. This role will ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support in a fast-paced healthcare environment. This role will ...

Desktop Support

Hartford, CT · On-site

$20 - $25/hr

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support in a fast-paced healthcare environment. This role will ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Showing results 41-60

Online Desktop Support information

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$13

$22

$32

How much do online desktop support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for online desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is an online desktop support specialist?

An Online Desktop Support specialist is an IT professional who provides remote assistance to users experiencing issues with their computers, software, or network connections. They troubleshoot problems, install and configure software, and guide users through solutions via chat, phone, or remote desktop tools. This role is essential for organizations that want to minimize downtime and ensure their employees can work efficiently. Online Desktop Support specialists often work for IT service providers or within dedicated support teams in larger companies.

What are the key skills and qualifications needed to thrive as an online desktop support professional?

To thrive as an Online Desktop Support professional, you need strong troubleshooting skills, knowledge of operating systems, and a background in IT, often supported by a relevant degree or certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in a remote environment.

What are some typical challenges faced by online desktop support professionals, and how can they be managed effectively?

Online Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues remotely, managing high volumes of support requests, and communicating clearly with users who have varying levels of technical knowledge. Effective time management, strong problem-solving skills, and the ability to explain technical concepts in simple terms are crucial for success in this role. Additionally, regularly updating technical knowledge and using remote support tools efficiently can help in resolving issues promptly and maintaining user satisfaction.

What is the difference between Online Desktop Support vs Help Desk Technician?

AspectOnline Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, client-site support via online toolsHelp desk, call centers, on-site support
Industry UsageIT service providers, tech companiesCorporate IT departments, MSPs
Common TasksRemote troubleshooting, software installationTicket management, user support, issue resolution

Online Desktop Support and Help Desk Technician roles share similar certifications and work environments, focusing on troubleshooting and user support. However, Online Desktop Support emphasizes remote, online assistance, while Help Desk Technicians often work in call centers or on-site. Both roles are vital in IT support, with overlapping skills but different operational settings.

More about Online Desktop Support jobs

What cities are hiring for Online Desktop Support jobs?

Cities with the most Online Desktop Support job openings:

What are the most commonly searched types of Desktop Support jobs?

The most popular types of Desktop Support jobs are:

What states have the most Online Desktop Support jobs?

States with the most job openings for Online Desktop Support jobs include:

What are popular job titles related to Online Desktop Support jobs?

For Online Desktop Support jobs, the most frequently searched job titles are:

Infographic showing various Online Desktop Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support

San Francisco, CA • On-site

LaBine and Associates
Professional, Scientific, and Technical Services • 11 - 50 employees

Full-time

Re-posted yesterday


Job description

Job Summary:
LaBine and Associates is a technology-focused company, and they are seeking a Desktop Support professional. The role involves providing technical support for users, troubleshooting various hardware and software issues, and maintaining documentation of incidents and resolutions.
Responsibilities:
• Deskside and remote technical support for company users.
• Level 2 escalation point for IT Help Desk incidents, ensuring timely resolution while meeting established service level agreements (SLAs).
• Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops, printers, mobile devices, docking stations, VPN, IP telephony, and related peripherals.
• Install, image, configure, deploy, and maintain Windows workstations while installing approved software and performing routine maintenance.
• Support software applications.
• Set up and support new employee workstation.
• Maintain accurate documentation of incidents, assets, and resolutions.
Qualifications:
Required:
• Associate degree in Information Technology or an equivalent combination of education and experience.
• 6+ years of desktop support experience
• Strong knowledge of Microsoft Windows operating systems and Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.
Company:
LaBine and Associates is a talent acquisition firm specializing in executive search for multiple industries. Founded in 2013, the company is headquartered in San Mateo, USA, with a team of 11-50 employees. The company is currently Early Stage.

LaBine and Associates logo

About LaBine and Associates

Sourced by ZipRecruiter

LaBine and Associates is a full service talent acquisition firm specializing in executive search for a myriad of industries. Through our partnerships with experienced associates, we can also provide staffing support, expert consultants, and interim executives for your company’s needs. We have deep industry knowledge with understanding in multiple industries. Our specialists include experts in banking/finance, HR/Legal, Technology, Health Care, Life Sciences, Engineering, Energy, Supply Chain, Mining, Agribusiness and manufacturing.

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

San Mateo, CA, US

Year founded

2013

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