1

Junior Desktop Support Jobs (NOW HIRING)

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician to support our Client. The ideal candidate will provide end-user deskside and remote support for ...

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician to support our Client. The ideal candidate will provide end-user deskside and remote support for ...

Desktop Support Technician, Junior

Maryland Line, MD · On-site

$18.75 - $23.75/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician to support our Client. The ideal candidate will provide end-user deskside and remote support for ...

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician to support our Client. The ideal candidate will provide end-user deskside and remote support for ...

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.75 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician to support our Client. The ideal candidate will provide end-user deskside and remote support for ...

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician to support our Client. The ideal candidate will provide end-user deskside and remote support for ...

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.75 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician to support our Client. The ideal candidate will provide end-user deskside and remote support for ...

Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local ... junior technicians in an on-site environment. An ideal candidate has strong enterprise desktop ...

The Desktop Support individual also plays a key role in mentoring junior staff, implementing IT best practices, and supporting the deployment of new technologies. Duties are: * Provide advanced ...

The Desktop Support individual also plays a key role in mentoring junior staff, implementing IT best practices, and supporting the deployment of new technologies. Duties are: * Provide advanced ...

Apply Early

The Desktop Support individual also plays a key role in mentoring junior staff, implementing IT best practices, and supporting the deployment of new technologies. Duties are: * Provide advanced ...

The Desktop Support individual also plays a key role in mentoring junior staff, implementing IT best practices, and supporting the deployment of new technologies. Duties are: * Provide advanced ...

Desktop Support

Freeport, IL · On-site

$19 - $24.25/hr

This is a junior position with 1-3 years of experience. Freshers will work as well. Note: Only US Citizens Role: Desktop Support, Day 1 Onsite Location:: 2520 S Walnut Rd Freeport, IL 61032. Duration ...

The Desktop Support Technician will support Texas Department of Transportation (TxDOT) onsite in ... This individual will also serve as a local leader and mentor to junior technicians, contributing to ...

This role will serve as a senior escalation point for complex endpoint support issues while partnering closely with the Desktop Support team to resolve technical challenges and mentor junior ...

next page

Showing results 1-20

Junior Desktop Support information

See salary details

$10

$24

$38

How much do junior desktop support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for junior desktop support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a Junior Desktop Support professional during their first year?

Junior Desktop Support professionals often encounter challenges such as managing a diverse range of hardware and software issues, prioritizing support tickets efficiently, and communicating technical information to non-technical users. Adapting to fast-paced environments and learning company-specific systems are also common hurdles. However, these challenges offer valuable opportunities to develop troubleshooting skills, build strong relationships with colleagues, and gain exposure to a broad range of IT tools and practices.

What are the key skills and qualifications needed to thrive as a Junior Desktop Support specialist, and why are they important?

To thrive as a Junior Desktop Support specialist, you need a foundational understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Strong communication skills, patience, and a customer-oriented mindset help you effectively assist users and manage stress. These skills ensure prompt resolution of technical issues, minimize downtime, and contribute to a positive user experience.

What are Junior Desktop Support specialists?

Junior Desktop Support specialists are entry-level IT professionals who help maintain and troubleshoot computer systems, hardware, and software for organizations. They typically assist users with technical issues, set up new equipment, install software, and ensure systems run smoothly. This role often involves responding to help desk tickets, providing basic technical support, and escalating more complex problems to senior staff. Junior Desktop Support specialists play a critical role in keeping an organization's technology running efficiently and are a great starting point for a career in IT.

What is the difference between Junior Desktop Support vs Help Desk Technician?

AspectJunior Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hardware-focusedRemote or on-site, software and user support
Industry UsageIT support, hardware troubleshootingCustomer service, technical support
Common Search IntentEntry-level hardware support rolesSoftware and user issue resolution

Junior Desktop Support and Help Desk Technician roles often overlap but differ mainly in focus. Junior Desktop Support emphasizes hardware troubleshooting and on-site support, while Help Desk Technicians typically handle software issues and remote support. Both roles require similar certifications and serve as entry points into IT support careers.

More about Junior Desktop Support jobs
What cities are hiring for Junior Desktop Support jobs? Cities with the most Junior Desktop Support job openings:
What are the most commonly searched types of Desktop Support jobs? The most popular types of Desktop Support jobs are:
What states have the most Junior Desktop Support jobs? States with the most job openings for Junior Desktop Support jobs include:
What job categories do people searching Junior Desktop Support jobs look for? The top searched job categories for Junior Desktop Support jobs are:
Infographic showing various Junior Desktop Support job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $50,603 per year, or $24.3 per hour.
Junior Desktop Support Technician

Junior Desktop Support Technician

QuVa Pharma

Bloomsbury, NJ • On-site

$18.85 - $27.34/hr

Other

This job post has expired today. Applications are no longer accepted.


QuVa Pharma rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

64th of 73 rated pharmaceutical


Job description

The Junior IT Desktop Support Technician provides first-line technical support to end-users across the organization. This position assists with troubleshooting hardware and software issues, maintaining IT equipment, supporting system access requests, and ensuring a high level of customer service. The ideal candidate is a proactive problem-solver with a strong interest in IT systems, eager to grow their technical expertise. At Quva, you will be an essential part of a mission-driven organization dedicated to expanding critical access to quality, affordable medication and data insights while promoting a culture of innovation, collaboration, and continuous improvement.
This is a part-time role, working Monday, Wednesday and Friday from 10:00 AM to 6:00PM based on site in our Bloomsbury, NJ location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws.
What the Jr IT Desktop Support Specialist Does Each Day:

  • Provide timely technical support to employees via phone, email, remote tools, or in person
  • Diagnose and resolve hardware, software, and peripheral issues (e.g., desktops, laptops, printers, monitors)
  • Assist with setup, configuration, and deployment of new computers and devices
  • Manage user accounts and access within Microsoft 365, Active Directory, and other enterprise systems
  • Install, update, and maintain approved software and operating systems
  • Support basic network connectivity issues (Wi-Fi, VPN, Ethernet)
  • Log all incidents and resolutions in the IT helpdesk ticketing system
  • Maintain accurate inventory of IT equipment and accessories
  • Assist with onboarding and offboarding of employees (equipment setup, account creation/termination)
  • Escalate complex technical issues to senior IT staff or vendors as needed
  • Follow established IT policies, security protocols, and data protection procedures
  • Participate in IT projects and continuous improvement initiatives
  • Other duties as assigned
Our Most Successful IT Desktop Support Specialist:
  • Possesses analytical thinking skills
  • Is a conceptual thinker
  • Is adaptable and objective
  • Can confront peers and subordinates constructively
  • Is aware of others interpersonally
  • Has excellent communications skills, good client management skills, good negotiation skills, excellent technical knowledge, initiative, and a “can do attitude”
  • Has a good grasp of Information Technology fundamentals and knowledge of theoretical and practical developments in IT troubleshooting
Minimum Requirements for this Role:
  • Legally authorized to work in the job posting country
  • Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • 0–2 years of IT support or helpdesk experience preferred
  • Experience with Windows and macOS operating systems, Microsoft 365 suite, and basic networking concepts
  • CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) preferred

Pay Range: $18.85-$27.34/hour
About Quva:
Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva’s overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care.
Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.”
California Consumer Privacy Act (CCPA) Notice for Applicants and Employees
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What QuVa Pharma employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom