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Desktop Support Admin Jobs (NOW HIRING)

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

Dane

Desktop Support Admin

Chantilly, VA · On-site

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

VDart

Desktop Support Engineer

Santa Clara, CA · On-site

Desktop Support Engineer- Windows, MAC and Linux End Points Location : Santa Clara, CA (Onsite ... Ability to collaborate with other IT team members, such as network administrators, system ...

New

Williams-Sonoma

Tech Support Admin II

Litchfield Park, AZ · On-site

$41.10K - $47.60K/yr

Technology Support Admin II About the Team You will be part of the Workstation Support Team ... We support a wide variety of devices including PC and Apple Laptops and Desktops, Wired and ...

Tabush Group

Desktop Support Engineer

Manhattan, NY · On-site

Desktop Support Engineer - Boston We're a mid-sized MSP based in New York City. We support clients ... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance * Support ...

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How much do desktop support admin jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support admin in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Admin, and why are they important?

To thrive as a Desktop Support Admin, you need a strong grasp of computer hardware, operating systems, troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote desktop tools, and enterprise software suites is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues efficiently. These skills ensure minimal downtime, satisfied users, and smooth IT operations within an organization.

What are some common challenges a Desktop Support Admin faces, and how can they overcome them?

Desktop Support Admins often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and adapting to rapidly changing technology environments. Effective time management, clear communication with end-users, and staying current with the latest IT developments are crucial for overcoming these challenges. Collaborating closely with other IT team members and documenting solutions can also help improve efficiency and knowledge sharing within the team.

What are Desktop Support Admins?

Desktop Support Admins, also known as Desktop Support Administrators, are IT professionals responsible for maintaining, troubleshooting, and supporting end-user computer systems and related hardware or software. They provide technical assistance to employees, resolve issues with desktops, laptops, printers, and peripherals, and often manage user accounts or software installations. Their role ensures that employees can work efficiently by minimizing downtime due to technical problems, often working closely with other IT specialists to address more complex issues. They may also be involved in system upgrades, security updates, and training users on new technologies.

What is the difference between Desktop Support Admin vs Help Desk Technician?

AspectDesktop Support AdminHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, corporate IT support, hardware/software troubleshootingHelp desk, remote support, customer service focus
Employer & IndustryBusinesses, IT service providers, corporate environmentsIT support companies, internal IT departments, service desks

While both roles involve troubleshooting and supporting computer systems, a Desktop Support Admin typically handles more complex hardware and software issues on-site within corporate environments. Help Desk Technicians often focus on remote support, customer service, and resolving user issues quickly. The roles overlap in certifications and basic troubleshooting but differ in scope and work setting.

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Desktop Support Admin jobs near you
Infographic showing various Desktop Support Admin job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $71,711 per year, or $34.5 per hour.
Desktop Support Admin

Desktop Support Admin

Syntricate Technologies

Boston, MA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Admin

Location: Boston, MA (Onsite) Duration: Contract

Job Description
  • Strong Windows Desktop Support Experience
  • Desktop Hardware and troubleshooting at L2+ (Windows 10, 7)
  • Experience in handling benchtop support for a pharmaceutical company (Pharmaceutical, Client, Vertex, Client, Lilly etc.)
  • Understanding of GxP, GMP process
  • Good exposure and understanding of IT infra like Anti Virus, AD, Asset Management.

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