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Desktop Support Admin Jobs (NOW HIRING)

Cynet Systems

Desktop Support Technician

Santa Clara, CA · On-site

$20 - $25/hr

Desktop Support Engineer Pay Range: $20hr - $25hr Responsibilities: * Troubleshoot and resolve ... Work closely with other IT team members, including network administrators, system administrators ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$50K - $75K/yr

Desktop Support Engineer - NYC Watch a quick 60-second video about this role: About Us We're a mid ... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance * Support ...

Tabush Group

Desktop Support Engineer

Quincy, MA · On-site

Desktop Support Engineer - Boston We're a mid-sized MSP based in New York City. We support clients ... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance * Support ...

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$50K - $75K/yr

Desktop Support Engineer - Boston Watch a quick 60-second video about this role: About Us We're a ... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance * Support ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

Desktop Support Engineer - NYC Watch a quick 60-second video about this role: About Us We're a mid ... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance * Support ...

Tabush

Desktop Support Engineer

Quincy, MA · On-site

Desktop Support Engineer - Boston Watch a quick 60-second video about this role: About Us We're a ... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance * Support ...

ClifyX

Desktop Support

Boston, MA · On-site

Support Skype for Business Operational issues such as Install/Uninstall, Configuration, Deployment ... Modern Desktop Administrator Associate: Certification to manage and deploy Windows 10 and Windows ...

Yochana

Desktop Support (L2 support)

Miami, FL · On-site

When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper ...

Mindlance

Desktop support

Albany, NY · On-site

$20 - $25.50/hr

This position will assist in developing and supporting the Desktop platform to enable the delivery ... • Administer and support mobile device management solution. • Create and maintain Active ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Administer O365, Active Directory, DNS, Group Policies, and firewall configurations. Required Skills & Qualifications: * Minimum 7 years of experience in desktop support or IT infrastructure roles.

Kaav Inc.

Desktop support Engineer

Manhattan, NY · On-site

Role: Desktop support (only W2) Location: New York Onsite position Duration: 12 months JD: * The ... Collaborate with IT Team: Work closely with network administrators, systems engineers, and other ...

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Desktop Support Admin information

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How much do desktop support admin jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support admin in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Admin, and why are they important?

To thrive as a Desktop Support Admin, you need a strong grasp of computer hardware, operating systems, troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote desktop tools, and enterprise software suites is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues efficiently. These skills ensure minimal downtime, satisfied users, and smooth IT operations within an organization.

What are some common challenges a Desktop Support Admin faces, and how can they overcome them?

Desktop Support Admins often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and adapting to rapidly changing technology environments. Effective time management, clear communication with end-users, and staying current with the latest IT developments are crucial for overcoming these challenges. Collaborating closely with other IT team members and documenting solutions can also help improve efficiency and knowledge sharing within the team.

What are Desktop Support Admins?

Desktop Support Admins, also known as Desktop Support Administrators, are IT professionals responsible for maintaining, troubleshooting, and supporting end-user computer systems and related hardware or software. They provide technical assistance to employees, resolve issues with desktops, laptops, printers, and peripherals, and often manage user accounts or software installations. Their role ensures that employees can work efficiently by minimizing downtime due to technical problems, often working closely with other IT specialists to address more complex issues. They may also be involved in system upgrades, security updates, and training users on new technologies.

What is the difference between Desktop Support Admin vs Help Desk Technician?

AspectDesktop Support AdminHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, corporate IT support, hardware/software troubleshootingHelp desk, remote support, customer service focus
Employer & IndustryBusinesses, IT service providers, corporate environmentsIT support companies, internal IT departments, service desks

While both roles involve troubleshooting and supporting computer systems, a Desktop Support Admin typically handles more complex hardware and software issues on-site within corporate environments. Help Desk Technicians often focus on remote support, customer service, and resolving user issues quickly. The roles overlap in certifications and basic troubleshooting but differ in scope and work setting.

More about Desktop Support Admin jobs
What cities are hiring for Desktop Support Admin jobs? Cities with the most Desktop Support Admin job openings:
What job categories do people searching Desktop Support Admin jobs look for? The top searched job categories for Desktop Support Admin jobs are:
Desktop Support Admin jobs near you
Infographic showing various Desktop Support Admin job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $71,711 per year, or $34.5 per hour.
Desktop Support Technician

Desktop Support Technician

Cynet Systems

Santa Clara, CA • On-site

$20 - $25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Engineer

Pay Range: $20hr - $25hr

Responsibilities:
  • Troubleshoot and resolve issues for end users, executives, and VIPs related to hardware, software, endpoint performance, and application compatibility.
  • Diagnose issues related to installation, configuration, performance, functionality, and service compatibility.
  • Use endpoint management and support tools to identify root causes and provide solutions or workarounds.
  • Ensure the reliability, security, and performance of Windows and Mac endpoints and applications.
  • Install, configure, and troubleshoot desktop operating systems, including Windows, macOS, and Linux.
  • Support desktop hardware components such as CPUs, RAM, hard drives, monitors, keyboards, mice, and other peripherals.
  • Install, configure, and troubleshoot software applications, including productivity suites, antivirus programs, and specialized organizational software.
  • Provide remote desktop support using tools such as RDP, TeamViewer, or similar solutions.
  • Troubleshoot basic networking issues, including TCP/IP, DNS, DHCP, and VPN connectivity.
  • Manage and track IT assets, including inventory and consumables, while supporting demand planning activities.
  • Work closely with other IT team members, including network administrators, system administrators, and help desk staff, to resolve complex issues and improve support processes.
  • Stay updated on evolving hardware, software, and security trends to maintain effective desktop support operations.
Requirement/Must Have:
  • Strong experience supporting end users, executives, and VIPs in a desktop support environment.
  • Hands-on experience with Windows and Mac endpoint support.
  • Experience with JAMF, Intune (Microsoft Endpoint Manager), SCCM, NinjaOne, Active Directory, and Azure Active Directory.
  • Experience with ticketing and help desk platforms such as ServiceNow and Jira Service Management.
  • Strong troubleshooting skills across hardware, software, endpoint management, and connectivity issues.
  • Ability to provide remote support using remote desktop tools.
Skills:
  • Strong understanding of Windows, macOS, and Linux operating systems and configurations.
  • Solid knowledge of desktop hardware components and peripherals.
  • Experience with Microsoft Office 365, SharePoint, antivirus tools, and enterprise software support.
  • Understanding of basic networking concepts, including TCP/IP, DNS, DHCP, and VPN.
  • Excellent customer service, communication, and interpersonal skills.
  • Strong problem-solving and analytical abilities.
  • Ability to adapt to new technologies and continuously learn.
  • Strong collaboration skills in cross-functional IT environments.
Experience:
  • Minimum 5 to 7+ years of experience as a Desktop Support Engineer or Desktop Support Technician.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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