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Desktop Support Admin Jobs (NOW HIRING)

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized ... Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance * Support ...

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

ActioNet

Desktop Support

Arlington, VA

Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT professional is ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...

ActioNet, Inc.

Desktop Support

Rosslyn, VA · On-site

$47/hr

Helpdesk Support Location: Rosslyn, VA, Clearance: Secret The Desktop Support IT professional is ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...

Humetis Group

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... Administer software updates, patches, and compliance monitoring protocols * Maintain documentation ...

Williams-Sonoma, Inc.

Tech Support Admin II

Dayton, NJ · On-site

$42K - $49K/yr

We support a wide variety of devices including PC and Apple Laptops and Desktops, Wired and ... About the Role As a Technology Support Admin II, you will be responsible for 2nd and 3rd level ...

Ustechsolutions

Desktop Support

Harrodsburg, KY · On-site

$16 - $20.50/hr

Company Description A ver reputed Company is looking for Candidates for Desktop Support Candidates ... Remedy, Altiris, Dame ware, Client WebJet Admin - Search functionality - Registry - User Profiles ...

Lancesoft

Technical - Desktop Support Analyst

Tampa, FL · On-site

$22 - $29.50/hr

Administer and troubleshoot issues related to Office365 applications, including Outlook, Word ... Desktop support group. Work either in a team environment, or alone, with minimal supervision and ...

Williams-Sonoma, Inc.

Tech Support Admin II

Claremont, NC

$40K - $46K/yr

We support a wide variety of devices including PC and Apple Laptops and Desktops, Wired and ... About the Role As a Technology Support Admin II, you will be responsible for 2nd and 3rd level ...

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Desktop Support Admin information

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$19

$34

$54

How much do desktop support admin jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for desktop support admin in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Admin vs Help Desk Technician?

AspectDesktop Support AdminHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, corporate IT support, hardware/software troubleshootingHelp desk, remote support, customer service focus
Employer & IndustryBusinesses, IT service providers, corporate environmentsIT support companies, internal IT departments, service desks

While both roles involve troubleshooting and supporting computer systems, a Desktop Support Admin typically handles more complex hardware and software issues on-site within corporate environments. Help Desk Technicians often focus on remote support, customer service, and resolving user issues quickly. The roles overlap in certifications and basic troubleshooting but differ in scope and work setting.

What are some common challenges a Desktop Support Admin faces, and how can they overcome them?

Desktop Support Admins often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and adapting to rapidly changing technology environments. Effective time management, clear communication with end-users, and staying current with the latest IT developments are crucial for overcoming these challenges. Collaborating closely with other IT team members and documenting solutions can also help improve efficiency and knowledge sharing within the team.

What are the key skills and qualifications needed to thrive as a Desktop Support Admin, and why are they important?

To thrive as a Desktop Support Admin, you need a strong grasp of computer hardware, operating systems, troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote desktop tools, and enterprise software suites is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues efficiently. These skills ensure minimal downtime, satisfied users, and smooth IT operations within an organization.

What are Desktop Support Admins?

Desktop Support Admins, also known as Desktop Support Administrators, are IT professionals responsible for maintaining, troubleshooting, and supporting end-user computer systems and related hardware or software. They provide technical assistance to employees, resolve issues with desktops, laptops, printers, and peripherals, and often manage user accounts or software installations. Their role ensures that employees can work efficiently by minimizing downtime due to technical problems, often working closely with other IT specialists to address more complex issues. They may also be involved in system upgrades, security updates, and training users on new technologies.
More about Desktop Support Admin jobs
What cities are hiring for Desktop Support Admin jobs? Cities with the most Desktop Support Admin job openings:
What job categories do people searching Desktop Support Admin jobs look for? The top searched job categories for Desktop Support Admin jobs are:
Desktop Support Admin jobs near you
Infographic showing various Desktop Support Admin job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $71,711 per year, or $34.5 per hour.

Desktop Support Engineer

Tabush

Quincy, MA • On-site

$70K - $90K/yr

Full-time

Posted 13 days ago

Job description

Job Title: Desktop Support Engineer
Watch a quick 60-second video about this role: https://somup.com/cO1UovVnlG6
About Us
We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help them simplify, secure and enhance their IT. Our core values are care, innovation, integrity and teamwork. We live by these values every day in how we support our clients and each other.
About the Role
We're seeking an experienced Desktop Support Engineer with a strong MSP background supporting desktops, end users, and business applications. You'll work on complex workstation issues, handle VIP-level support, and help standardize and secure client environments.
Key Responsibilities
  • Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business apps)
  • Troubleshoot and resolve advanced workstation, networking, and peripheral problems
  • Manage Microsoft 365 and Azure AD environments, including security, access, and policies
  • Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance
  • Support collaboration platforms (Teams, Outlook, SharePoint, OneDrive)
  • Provide white-glove support for VIP users and executives
  • Contribute to documentation, process improvements, and team knowledge sharing

Required Experience & Skills
  • 4+ years in an MSP or IT environment
  • Advanced expertise with Windows 10/11, Microsoft 365, and Azure AD
  • Strong troubleshooting across desktops, applications, networks, and security tools
  • Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.)
  • Excellent English communication skills - written and spoken

We strongly encourage applicants to include a short introduction video, as it significantly strengthens your application.

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