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Desktop Support Admin Jobs (NOW HIRING)

Modigent

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role ... Procure and administer hardware, software licenses, subscriptions, and mobile devices while ...

Robert Half

Executive Desktop Support

San Francisco, CA · On-site

$45 - $50/hr

We are looking for an Executive Desktop Support specialist to provide high-touch technical ... Administer modern endpoint management tools, including Microsoft Intune, to support device ...

Modigent

Desktop Support Engineer

Waco, TX

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role ... Procure and administer hardware, software licenses, subscriptions, and mobile devices while ...

Humetis Group

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... Administer software updates, patches, and compliance monitoring protocols * Maintain documentation ...

Freeman Health System

The Desktop Support Engineer follows established procedures, workflows, and tools to provide ... Net+, CCNA, Security+, Microsoft Endpoint System Administrator or other similar grade or higher ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future ... Administer and optimize endpoint management platforms including Microsoft Intune, SCCM/MECM ...

IT Avalon

Desktop Support - WSOP

Las Vegas, NV · On-site

Modern Desktop Administrator, or equivalent. • Experience in supporting event-specific IT needs (e.g., tournaments, conferences). • Knowledge of ticketing systems like ServiceNow or Jira. Company

OSTechnical

Be Seen First

Desktop Support Technician - Contract

Tustin, CA · On-site

$30 - $35/hr

Microsoft 365 Admin Center * SharePoint * Strong desktop support and troubleshooting experience * Excellent problem-solving and customer service skills * If have not done AV open to learn it ...

Futuro Health

Desktop Support Technician

Sacramento, CA · On-site

$30 - $35/hr

Desktop Support Technician Classification: Full-Time, Non-Exempt Reports to: IT Operations Manager ... Escalate issues beyond Level 1 scope to Systems Administrators, Application Administrators ...

TEKsystems

Desktop Support

Everett, WA · On-site

$26 - $32/hr

Needs to have previous healthcare experience and have at least 1-2 years of desktop support ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

TEKsystems

Desktop Support

Everett, WA · On-site

$26 - $32/hr

Needs to have previous healthcare experience and have at least 1-2 years of desktop support ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of ... Administer and optimize endpoint management platforms including Microsoft Intune, SCCM/MECM ...

Platinum Resource Group

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Desktop Support Engineer: 26-00049

Huntington Beach, CA · On-site

$32 - $33/hr

DESKTOP SUPPORT ENGINEER Location; Huntington Beach, CA The Desktop Engineer's role is to provide ... Act as the backup administrator to Keeper; having the necessary permissions to perform any ...

Cynet Systems

Desktop Support Technician

Huntsville, AL · On-site

$19 - $24/hr

Desktop Support Technician Job Location: Huntsville AL Job Type: Contract Job Overview: Pay Range ... Administer Active Directory and O365 for all user and end-user system objects. * Provide local ...

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Desktop Support Admin information

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$34

$54

How much do desktop support admin jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop support admin in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What is a desktop support admin?

Desktop Support Admins, also known as Desktop Support Administrators, are IT professionals responsible for maintaining, troubleshooting, and supporting end-user computer systems and related hardware or software. They provide technical assistance to employees, resolve issues with desktops, laptops, printers, and peripherals, and often manage user accounts or software installations. Their role ensures that employees can work efficiently by minimizing downtime due to technical problems, often working closely with other IT specialists to address more complex issues. They may also be involved in system upgrades, security updates, and training users on new technologies.

What are the key skills and qualifications needed to thrive as a desktop support admin?

To thrive as a Desktop Support Admin, you need a strong grasp of computer hardware, operating systems, troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote desktop tools, and enterprise software suites is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues efficiently. These skills ensure minimal downtime, satisfied users, and smooth IT operations within an organization.

What are some common challenges a desktop support admin faces, and how can they overcome them?

Desktop Support Admins often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and adapting to rapidly changing technology environments. Effective time management, clear communication with end-users, and staying current with the latest IT developments are crucial for overcoming these challenges. Collaborating closely with other IT team members and documenting solutions can also help improve efficiency and knowledge sharing within the team.

What is the difference between Desktop Support Admin vs Help Desk Technician?

AspectDesktop Support AdminHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, corporate IT support, hardware/software troubleshootingHelp desk, remote support, customer service focus
Employer & IndustryBusinesses, IT service providers, corporate environmentsIT support companies, internal IT departments, service desks

While both roles involve troubleshooting and supporting computer systems, a Desktop Support Admin typically handles more complex hardware and software issues on-site within corporate environments. Help Desk Technicians often focus on remote support, customer service, and resolving user issues quickly. The roles overlap in certifications and basic troubleshooting but differ in scope and work setting.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides hands-on experience with troubleshooting hardware and software issues, customer service, and basic networking. It typically requires foundational skills, such as knowledge of operating systems and common tools like remote support software, making it accessible for those starting in IT careers.

What does a desktop support administrator do?

A desktop support administrator provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and peripherals. They install, configure, and maintain computer systems, often using remote tools, and may also handle user account management and system updates to ensure smooth operation within an organization.

What is the career path for desktop support support administrator?

A desktop support administrator can advance to roles such as systems administrator, network administrator, or IT manager by gaining experience, certifications like CompTIA A+ or Network+, and developing skills in networking, security, and scripting. Career progression often involves increasing technical responsibilities and leadership opportunities within IT support or infrastructure teams.
More about Desktop Support Admin jobs

What job categories do people searching Desktop Support Admin jobs look for?

The top searched job categories for Desktop Support Admin jobs are:

Desktop Support Admin jobs near you
Infographic showing various Desktop Support Admin job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,711 per year, or $34.5 per hour.

Desktop Support Engineer

Modigent

Waco, TX • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Desktop Support Engineer
Position Overview
As a Desktop Support Engineer, you will play a key role in managing the lifecycle of Modigent's IS/IT assets, including desktops, laptops, mobile devices, printers, and related hardware and software. You will provide hands-on technical support, ensure devices are properly configured and maintained, manage asset inventory, and deliver excellent end-user support in a dynamic, multi-company environment. This role combines technical troubleshooting, asset management, and user support to keep our teams productive and our technology running smoothly.
Duties and Responsibilities
  • Manage the full lifecycle of IS/IT assets, including configuration, change management, deployment, tracking, and decommissioning of desktops, laptops, mobile devices, printers, and accessories.
  • Provide timely technical support for end users, resolving hardware, software, and connectivity issues on Windows-based devices and Microsoft 365 environments.
  • Track and maintain accurate inventory of all network-connected devices, including user assignments, device health, age, software versioning, lease agreements, and service contracts.
  • Procure and administer hardware, software licenses, subscriptions, and mobile devices while ensuring compliance with company standards.
  • Support the installation, configuration, and troubleshooting of desktop applications, Microsoft Office, and corporate software in networked environments.
  • Assist with mobile device management (iOS and Android) and company-required applications.
  • Serve as a point of contact for service desk communications, monitoring and following up on tickets handled internally or by managed service providers.
  • Support small to large user deployments, including new acquisitions, hardware rollouts, software upgrades, and user account setup.
  • Document processes, maintain asset records, and contribute to continuous improvement of desktop support and asset management practices.
  • Collaborate with the broader IT team, vendors, and internal departments to resolve issues and improve end-user experience.

Supervisory Responsibilities
None (individual contributor role with occasional guidance to junior IT staff or end users).
Requirements/Qualifications
  • Experience: 3-6 years of hands-on desktop support, IT asset management, or technical support experience in a corporate or multi-site environment.
  • Education: High school diploma or GED required; Associate or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • Physical Demands: Primarily office-based with occasional travel for site support or deployments; ability to lift and move computer equipment (up to 50 lbs) as needed.
  • Work Environment/Safety: Professional office setting with hybrid options; adherence to corporate safety standards.

Required Skills
  • Strong technical knowledge of Windows Operating Systems (Windows 10/11), Microsoft Office 365, and Active Directory/Azure AD environments.
  • Experience with hardware troubleshooting, software installation, and basic networking support.
  • Proficiency with Microsoft Intune, SCCM, Group Policy, and mobile device management tools.
  • Excellent customer service, communication, and problem-solving skills with the ability to explain technical concepts to non-technical users.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated with a positive attitude and adaptability to changing demands.

Modigent Overview
Modigent is a national leader delivering next-generation infrastructure, technology, and energy solutions through our family of specialized brands in HVAC, plumbing, and controls systems. With a strong coast-to-coast presence and extensive service capabilities, we empower customers, communities, and our over 1,500 team members to thrive with sustainable, efficient commercial building services. As part of our team, you'll contribute to thoughtful innovation and our people-first culture rooted in service, collaboration, and integrity.
Why Work at Modigent
  • Competitive compensation based on experience and level, with opportunities for performance incentives.
  • Comprehensive benefits including medical, dental, and vision coverage, plus HSA options with employer contributions in select plans, and company-paid basic life and accidental death & dismemberment insurance.
  • Paid time off, holiday pay, and a 401(k) retirement savings plan to support your long-term financial well-being.
  • Professional development through hands-on training, mentorship, and clear career advancement paths across our nationwide operating companies.
  • Inclusive, supportive culture that values diversity, dignity, respect, collaboration, integrity, and personal fulfillment-empowering you to build a rewarding, long-term career.

Equal Opportunity Statement
Modigent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic.
Third-Party Recruitment Policy
Modigent and its wholly-owned operating companies will not pay any fees for candidate introductions, resumes, or placements from recruiters, employment agencies, or staffing firms without a prior, signed recruitment agreement specifically authorizing submission for a designated position. Unsolicited resumes or candidate submissions will not obligate Modigent to any payment, and we reserve the right to pursue and hire such candidates without liability. Agencies are requested to refrain from contacting hiring managers directly; all inquiries and submissions must go through our Talent Acquisition team.
Pay Range: $65,000 - $70,000 per year

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