ZipRecruiter

Log In

1

Level 2 Desktop Support Technician Jobs (NOW HIRING)

F2Onsite

Be Seen First

Level 2 Desktop Support - **ONE DAY PER WEEK**

Broomfield, CO · On-site

$40/hr

Level 2 Desktop Support Technician (Recurring Weekly Onsite) We are seeking an experienced Level 2 Desktop Support / End User Support Technician to provide recurring onsite IT support in a ...

Apex Systems

Nashville Desktop Tech L2

Nashville, TN · On-site

$19.50 - $24.75/hr

Job#: 3036924 Level 2 Desktop Support Technician The Desktop Support Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network ...

PinnaclePartners

Tier I & II Desktop Support

Indiana, PA · On-site

$20 - $25/hr

Tier I & II Desktop Support Location: Spencer, IN Pay: Up to $25/hr Contract Pinnacle Partners is ... Provide deskside, phone, and email support for users in an enterprise-level environment Support a ...

RTO National

Desktop Support Technician

Greenville, SC · On-site

$19 - $24.25/hr

... level. What you need: * Experience working as IT Help desk or desktop technician role is required. 2+ years is preferred. * Experience supporting a Microsoft Windows-based desktop and server ...

Arraya Solutions

Desktop Support Technician

Boston, MA · On-site

$22 - $28/hr

Duties: 1. Demonstrates basic knowledge of Tier 1-2 service level support as relates to addressing ... technician, windows, Support, Troubleshooting, Customer service, Desktop, Active directory ...

Revel Staffing

Desktop Support Technician

Seattle, WA

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support ... Some college-level coursework in computer science, information technology, or related field ...

Revel Staffing

Desktop Support Technician

Dallas, TX

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support ... Some college-level coursework in computer science, information technology, or related field ...

Revel Staffing

Desktop Support Technician

Toledo, OH

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support ... Some college-level coursework in computer science, information technology, or related field ...

Revel Staffing

Desktop Support Technician

Atlanta, GA

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support ... Some college-level coursework in computer science, information technology, or related field ...

next page

Showing results 1-20

All JobsLevel 2 Desktop Support Technician Jobs

Level 2 Desktop Support Technician information

See salary details

$13

$22

$32

How much do level 2 desktop support technician jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for level 2 desktop support technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Level 2 Desktop Support Technician, and why are they important?

To thrive as a Level 2 Desktop Support Technician, you need strong troubleshooting abilities, knowledge of operating systems (Windows, macOS), networking basics, and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems like ServiceNow, and hardware diagnostics software is essential. Excellent communication, patience, and problem-solving skills help build rapport with users and efficiently resolve issues. These skills and qualities ensure timely resolution of complex technical problems, minimize downtime, and maintain high user satisfaction.

What is the difference between Level 2 Desktop Support Technician vs Level 1 Desktop Support Technician?

AspectLevel 2 Desktop Support TechnicianLevel 1 Desktop Support Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (basic certification)
Work EnvironmentHandles more complex issues, interacts with advanced usersAddresses basic user problems, initial contact point
ResponsibilitiesDiagnoses and resolves hardware/software issues, escalates complex problemsPerforms basic troubleshooting, documents issues, and provides user support

The main difference between a Level 2 Desktop Support Technician and a Level 1 Desktop Support Technician lies in their experience, responsibilities, and complexity of issues handled. Level 2 technicians manage more advanced problems, require higher certifications, and often work on escalated issues from Level 1 support. Level 1 technicians focus on basic troubleshooting and user support, serving as the first point of contact in IT support teams.

What does a Level 2 Desktop Support Technician do?

A Level 2 Desktop Support Technician provides advanced technical support for computer systems, software, and hardware issues that cannot be resolved by Level 1 support. They handle more complex troubleshooting, such as diagnosing network connectivity problems, software conflicts, and hardware failures. Additionally, they may assist with system upgrades, user account management, and coordinating with other IT teams. Their goal is to ensure that end-users experience minimal downtime and that technical issues are resolved efficiently.

What are some typical challenges faced by a Level 2 Desktop Support Technician and how can they be addressed?

Level 2 Desktop Support Technicians often encounter complex technical issues that cannot be resolved at the first point of contact. These can include troubleshooting hardware failures, resolving software conflicts, and supporting system upgrades. A key challenge is balancing timely issue resolution with thorough diagnostics and documentation. Effective communication is essential, as Level 2 techs frequently collaborate with end-users and escalate unresolved problems to higher technical teams. Staying updated with the latest technology and company protocols helps technicians address these challenges efficiently.
More about Level 2 Desktop Support Technician jobs
What cities are hiring for Level 2 Desktop Support Technician jobs? Cities with the most Level 2 Desktop Support Technician job openings:
What states have the most Level 2 Desktop Support Technician jobs? States with the most job openings for Level 2 Desktop Support Technician jobs include:
What job categories do people searching Level 2 Desktop Support Technician jobs look for? The top searched job categories for Level 2 Desktop Support Technician jobs are:
Level 2 Desktop Support Technician jobs near you
Infographic showing various Level 2 Desktop Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 96% Full Time, 2% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
Level 2 Desktop Support - **ONE DAY PER WEEK**

Level 2 Desktop Support - **ONE DAY PER WEEK**

F2Onsite

Broomfield, CO • On-site

$40/hr

Part-time

Medical, Dental, Vision

Posted 9 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Level 2 Desktop Support Technician (Recurring Weekly Onsite)


We are seeking an experienced Level 2 Desktop Support / End User Support Technician to provide recurring onsite IT support in a professional corporate environment. This is a long-term opportunity requiring one onsite visit every Wednesday (6–8 hours) with occasional additional onsite support as needed during normal business hours.


The ideal candidate has strong Windows troubleshooting skills, excellent customer service, and can work independently while coordinating with remote support teams.


Schedule

  • 1 onsite visit per week (Wednesdays)
  • 6–8 hours per visit
  • Business hours
  • Additional onsite hours may be requested with advance notice
  • Long-term assignment (approximately 1 year)


Responsibilities

  • Configure, deploy, and support desktop and laptop computers
  • Troubleshoot Windows 10/11 hardware and software issues
  • Support Microsoft Office and Microsoft 365 applications
  • Troubleshoot printers and peripheral devices
  • Perform basic network and connectivity troubleshooting (TCP/IP, LAN)
  • Support Yealink audio/video conferencing equipment
  • Perform IMAC activities (Install, Move, Add, Change)
  • Assist with desktop support projects and hardware deployments
  • Document work performed and provide clear status updates
  • Coordinate with remote support teams to resolve issues


Required Qualifications

  • 3+ years of Level 2 Desktop Support or End User Support experience
  • Strong Windows 10/11 troubleshooting skills
  • Experience supporting Microsoft Office and Microsoft 365
  • Printer and peripheral troubleshooting experience
  • Basic networking knowledge (TCP/IP, LAN connectivity)
  • Experience supporting conference room technology (Yealink preferred)
  • Excellent customer service, communication, and professionalism
  • Ability to work independently onsite
  • Reliable transportation
  • Ability to commit to a recurring weekly schedule for approximately one year
  • Resume required


Preferred Qualifications

  • CompTIA A+ Certification
  • Microsoft Azure Administrator Associate (AZ-104) or equivalent experience


What We're Looking For

We're looking for a dependable, professional technician who takes ownership of issues, communicates effectively with end users, and delivers excellent onsite support in a corporate environment. This is an ideal opportunity for someone seeking consistent, recurring part-time work with a long-term client.

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
F2ONSITE logo

About F2ONSITE

Sourced by ZipRecruiter

Donny F. Lauderback Founded F2OnSite in 2007, joined shortly thereafter by F. Jonathan Poole, and Created what is now the Fastest Growing onsite IT Services Company in the United States. The Company is located in the popular Legacy Center in Plano, Texas, and has Regional presence in Boston MA, Austin TX, Miami FL, and Charlotte NC, and with hundreds of Technical Employees throughout the Country. F2OnSite operates in more than 40 states across the country, Performing Service at hundreds of locations each day.

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2007

Social media

FacebookTwitter

View All F2ONSITE Jobs