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Senior Desktop Support Jobs in Los Angeles, CA (NOW HIRING)

Desktop Support

Rosemead, CA ยท On-site

$20.75 - $26.25/hr

Position-Desktop Support Duration-Contract Location- Rosemead, C JD * Desktop citrix ... Desktop Management - Infrastructure Services (IS) * 4-6Years experience Regards, Pallavi Verma Sr. ...

Desktop Support

Los Angeles, CA ยท On-site

$21.75 - $27.75/hr

Desktop Support Work Location : Los Angeles, CA (onsite) Contract duration: 12+ months Contract Looking for local candidates only Job Summary: We are seeking a Desktop Support Engineer to assist with ...

Summary The Senior Desktop Specialist is the primary lead responsible for troubleshooting issues ... Configure, install, and support desktop computers, laptops, printers, monitors, phones and other ...

Senior Desktop Specialist

Brea, CA ยท On-site

$83K - $94K/yr

Summary The Senior Desktop Specialist is the primary lead responsible for troubleshooting issues ... Configure, install, and support desktop computers, laptops, printers, monitors, phones and other ...

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Senior Desktop Support information

See Los Angeles, CA salary details

$16

$38

$65

How much do senior desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for senior desktop support in Los Angeles, CA is $38.98, according to ZipRecruiter salary data. Most workers in this role earn between $25.91 and $51.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What are some of the main challenges a Senior Desktop Support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are Senior Desktop Support specialists?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Los Angeles, CA? The most popular types of Desktop Support jobs in Los Angeles, CA are:
What are popular job titles related to Senior Desktop Support jobs in Los Angeles, CA? For Senior Desktop Support jobs in Los Angeles, CA, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Los Angeles, CA look for? The top searched job categories for Senior Desktop Support jobs in Los Angeles, CA are:
What cities near Los Angeles, CA are hiring for Senior Desktop Support jobs? Cities near Los Angeles, CA with the most Senior Desktop Support job openings:
Infographic showing various Senior Desktop Support job openings in Los Angeles, CA as of May 2026, with employment types broken down into 2% As Needed, 95% Full Time, and 3% Part Time. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $81,071 per year, or $39 per hour.
Senior Desktop Support Technician

Senior Desktop Support Technician

Global Music Rights

Los Angeles, CA โ€ข On-site

$21.75 - $27.75/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Senior Desktop Support Technician

Position at The Azoff Music Company LLC

Title: Senior Desktop Support Technician

Responsibilities:

  • Provides technical support and training to PC and Mac users to address and resolve hardware, software and other computer related issues.
  • Assists users in solving problems using available hardware and software tools
  • Deploys, supports, and maintains computers, operating systems, software, and related IT sanctioned peripherals
  • Helps maintain proper inventory and tracking of computer assets
  • Performs preventive maintenance, test and repair of equipment
  • Evaluates system configuration and software to ensure effective use of hardware resources
  • May perform system administration tasks as appropriate to assist users or resolve issues (i.e. password resets, mailbox sharing, etc.)
  • Performs basic setup and support for audio and video conference needs
  • May be asked to support various other devices and platforms as needed

Requirements:

  • Minimum of 3 years experience supporting end users in a business environment consisting of both Macs and PCs
  • Highly Proficient in Windows and MacOS, (some Linux experience would be helpful)
  • Experience supporting Microsoft Office 365 apps
  • Experience providing support to high level Executives

Additional Skills:

  • Ability to provide excellent customer service in a fast-paced environment, with attention to detail and persistence to solve problems in a timely and professional manner
  • Strong troubleshooting skills with the ability to work both independently and as part of a team
  • Ability to multi-task and prioritize appropriately
  • Possess strong organizational skills
  • Strong ability to develop relationships and communicate effectively with the user community
  • Ability to think analytically and solve problems; conduct analysis of alternatives, make recommendations, and issue resolutions
  • Ability to identify, escalate and communicate complex IT issues that may impact beyond desktop realm
  • Strong interpersonal skills, including the ability to communicate effectively, both orally and in writing, to technical and non-technical individuals at all levels of the organization, from entry level to executive leadership
  • Strong knowledge of personal computing hardware and software and peripherals
  • Basic knowledge of user and device management in Microsoft Active Directory

The base salary range for this role is $40.87 - $43.27 depending upon experience + annual discretionary bonus. Our offices are located in Westwood Village, Los Angeles, CA. Employees work in the office Monday through Thursday and from home on Fridays. We offer a very competitive benefits package, annual bonus, and a creative and dynamic working environment.

This position is based in California and is subject to California employment laws and workplace safety requirements, including the Company's Covid vaccination policy. Reasonable accommodations will be considered in accordance with applicable law. Successful candidates will be required to show proof of being vaccinated against COVID-19. This requires having a two-dose series and a booster, or a single dose series and a booster. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. We are an Equal Opportunity Employer