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Senior Desktop Support Jobs in Georgia (NOW HIRING)

Continuserve

Senior Desktop Support Engineer

Buford, GA · On-site

The Senior Desktop Support Engineer will be responsible for delivering day-to-day desktop support on-site at a client location five days per week, with additional support provided via remote access ...

Futurewave Systems

Sr. Desktop Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

The Desktop Technician job family is responsible for diagnosing and resolving all desktop support issues. This position is also responsible for the implementation of installations and upgrades for ...

TTEC

$19.50 - $24.75/hr

As a Desktop Support Lead Technician you will be responsible for maintaining the desktop ... Support senior IT team with sales process. Provide minimal training and technical assistance to end ...

NPSG GLOBAL LLC

Desktop Support Technician

Marietta, GA · On-site

$19.25 - $24.50/hr

Desktop Support Technician Overview/Description: The Desktop Support Technician is primarily responsible for configuration, management, and support of IT assets. They will be the first point of ...

New

Acuity Brands

Senior Desktop Engineer

Conyers, GA · On-site

Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...

The EDH, LLC

$19.50 - $24.75/hr

The role of the Desktop Support Technician is to provide first and second line support for all staff. The Desktop Support Technician is responsible for resolving support requests as well as meeting ...

Acuity, Inc.

Senior Desktop Engineer

Conyers, GA · On-site

Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR Group

Desktop Support Technician

Duluth, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

The EDH, LLC

Support will require in-depth knowledge of PC Hardware, Desktop Operating Systems options & settings, Laptop Operating Systems & settings, & network functionality. In addition, intermediate knowledge ...

Synergis

Desktop Support - Executive Support

Atlanta, GA · On-site

$23 - $25/hr

Desktop Support Specialist TITLE: Device Support Engineer - L1 LOCATION: Atlanta, GA - onsite role 5 days a week ANTICIPATED DURATION: 6-12+ months contract to hire Responsibilities: * Provide first ...

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Senior Desktop Support information

See Georgia salary details

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How much do senior desktop support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for senior desktop support in Georgia is $30.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $40.58 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Georgia?

The most popular types of Desktop Support jobs in Georgia are:

What are popular job titles related to Senior Desktop Support jobs in Georgia?

For Senior Desktop Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Georgia look for?

The top searched job categories for Senior Desktop Support jobs in Georgia are:

What cities in Georgia are hiring for Senior Desktop Support jobs?

Cities in Georgia with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $63,530 per year, or $30.5 per hour.

Senior Desktop Support Engineer

Continuserve

Buford, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

ContinuServe is a tech-enabled outsourcing firm that partners with clients to provide finance, accounting, human resources, and technology services. We have deep category knowledge and deliver personalized service to help businesses impact their bottom line. We provide strategies that streamline and strengthen operations in today’s fast-paced environment.
We Are Built for the Pace of Possibility.
Our MSP team specializes in providing IT services, IT support on-premise or remote, COLO support, IT consulting, and cloud hosting solutions. Our team is comprised of experts in infrastructure, applications, business processing, and project management. Our clients include high-tech start-ups, small to mid-sized companies, large enterprises, and local branches of well-known global titans.
Purpose of the Job:
The Senior Desktop Support Engineer will be responsible for delivering day-to-day desktop support on-site at a client location five days per week, with additional support provided via remote access as needed. This role supports the client’s operational and technology needs and provides exposure to enterprise-level systems and solutions.
Responsibilities:
 
  • Provide day-to-day support of desktop, laptops, printers, networks, and servers.
  • Support the client’s IT infrastructure both remotely and on-site.
  • Work with vendors to resolve technical problems with desktop computing equipment and software.
  • Work closely with Managers, Service Coordinators, and other Engineers to meet service-level commitments and provide world-class customer service.
  • Troubleshoot and resolve network and system issues, on-premise or remote.
  • Positively and professionally represent the face of the company within the client environment.
  • Other duties as required.

Qualifications (Knowledge, Skills, and Abilities):
 
  • 5+ years’ experience supporting and troubleshooting Windows-based networks and endpoint devices.
  • 3+ years’ experience programming and troubleshooting firewalls and switches, including Meraki and Ubiquiti.
  • Experience installing Windows software, patches, and updates, as well as third-party applications and desktop encryption.
  • Experience managing and administering telecommunications systems is required.
  • Demonstrated ability to manage multiple projects, deadlines, and priorities in a dynamic work environment.
  • Experience supporting enterprise-level, server-based applications in a service desk or call center capacity is required.
  • Advanced proficiency with the Microsoft Windows Server family, including but not limited to Active Directory, Group Policy administration, Intune, and IIS, is required.
  • Familiarity with macOS and related Apple devices.
  • Self-motivated and able to work with limited supervision.
  • Strong verbal and written communication skills.
  • Positive attitude with strong customer service skills.
  • Ability to work on-site at a client location five days per week.
  • Desire to learn and support the latest technologies.

Experience:
  • 5+ years’ experience working in information technology is required.
  • A.A. degree or equivalent experience in information systems or a related field preferred.
  • Microsoft certification(s) a definite plus.

Job Type: Full-time
Benefits: Comprehensive benefits package including paid time off, paid holidays, 401(k), and health insurance coverage, including medical, dental, vision, and life insurance.
Physical Demands
This position requires daily use of fingers, talking, sitting, listening, and vision.  Equipment used includes, but is not limited to: computers and keyboards, calculators, writing utensils, paper, and telephones.  On a frequent basis, employee must be able to lift up to 40 pounds. 
Working Conditions & Environment
The employee must be able to work on-site and attend client meetings and conferences, which may occur outside of standard work hours. Occasional travel to other ContinuServe locations or for company meetings with global teams may be required.
ContinuServe is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law.
 

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