Desktop Support Engineer Job Details Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or ...
Desktop Support Engineer Job Details Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or ...
Sr. Desktop Technician
$19.50 - $24.75/hr
The Desktop Technician job family is responsible for diagnosing and resolving all desktop support issues. This position is also responsible for the implementation of installations and upgrades for ...
Sr. Desktop Technician
$19.50 - $24.75/hr
The Desktop Technician job family is responsible for diagnosing and resolving all desktop support issues. This position is also responsible for the implementation of installations and upgrades for ...
Desktop Support Technician
$78K - $108K/hr
Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.
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Desktop Support Technician
$78K - $108K/hr
Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.
Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...
Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...
Senior Desktop Engineer
Conyers, GA · On-site
Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...
Senior Desktop Engineer
Conyers, GA · On-site
Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...
$19.50 - $24.75/hr
The role of the Desktop Support Technician is to provide first and second line support for all staff. The Desktop Support Technician is responsible for resolving support requests as well as meeting ...
$19.50 - $24.75/hr
The role of the Desktop Support Technician is to provide first and second line support for all staff. The Desktop Support Technician is responsible for resolving support requests as well as meeting ...
Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...
Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...
Desktop Support Technician
$18 - $20/hr
Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...
Desktop Support Technician
$18 - $20/hr
Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...
... to senior stakeholders such as portfolio managers and fund managers. • Priorities issues ... Required : • 4-8 years in IT Desktop Support or Trade Floor Support within Asset Management or ...
... to senior stakeholders such as portfolio managers and fund managers. • Priorities issues ... Required : • 4-8 years in IT Desktop Support or Trade Floor Support within Asset Management or ...
Desktop Support Technician
Atlanta, GA · On-site
$18 - $20/hr
Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...
Desktop Support Technician
Atlanta, GA · On-site
$18 - $20/hr
Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...
Desktop Support Technician
Atlanta, GA · On-site
$18 - $20/hr
Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...
Desktop Support Technician
Atlanta, GA · On-site
$18 - $20/hr
Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...
Support will require in-depth knowledge of PC Hardware, Desktop Operating Systems options & settings, Laptop Operating Systems & settings, & network functionality. In addition, intermediate knowledge ...
Support will require in-depth knowledge of PC Hardware, Desktop Operating Systems options & settings, Laptop Operating Systems & settings, & network functionality. In addition, intermediate knowledge ...
Desktop Support Specialist 2024
Atlanta, GA · On-site
$20 - $25/hr
Looking for a candidate for a Part-Time to Full-Time position with 2 - 5 years experience in Macintosh and Windows Desktop support. Candidate will provide desk side support for Macintosh and Windows ...
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Desktop Support Specialist 2024
Atlanta, GA · On-site
$20 - $25/hr
Looking for a candidate for a Part-Time to Full-Time position with 2 - 5 years experience in Macintosh and Windows Desktop support. Candidate will provide desk side support for Macintosh and Windows ...
Desktop Support - Onsite
Tucker, GA · On-site
Position: IT Support Technician (Desktop / Helpdesk L2) Location: Tucker, GA - 4 days Onsite - 4 hours a day Duration: 6+ Months DESKTOP IT SUPPORT TECHNICIAN CAREER OPPORTUNITY Our client who is a ...
Desktop Support - Onsite
Tucker, GA · On-site
Position: IT Support Technician (Desktop / Helpdesk L2) Location: Tucker, GA - 4 days Onsite - 4 hours a day Duration: 6+ Months DESKTOP IT SUPPORT TECHNICIAN CAREER OPPORTUNITY Our client who is a ...
Desktop Support Specialist 2024
Atlanta, GA · On-site
$20 - $25/hr
Looking for a candidate for a Part-Time to Full-Time position with 2 - 5 years experience in Macintosh and Windows Desktop support. Candidate will provide desk side support for Macintosh and Windows ...
Quick apply
Desktop Support Specialist 2024
Atlanta, GA · On-site
$20 - $25/hr
Looking for a candidate for a Part-Time to Full-Time position with 2 - 5 years experience in Macintosh and Windows Desktop support. Candidate will provide desk side support for Macintosh and Windows ...
Desktop Support Technician III
$50K - $55K/yr
Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...
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Desktop Support Technician III
$50K - $55K/yr
Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...
Desktop Support Technician II
$40K - $55K/yr
Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...
Quick apply
Desktop Support Technician II
$40K - $55K/yr
Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...
Desktop Support Technician I
$36K - $40K/yr
Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...
Quick apply
Desktop Support Technician I
$36K - $40K/yr
Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...
Desktop Support Technician
$25.66 - $34.72/hr
We are currently seeking a Desktop Support Technician to join our team in Alpharetta, Georgia (US-GA), United States (US). This is an on-site, client-based role. Only candidates local to Alpharetta ...
Desktop Support Technician
$25.66 - $34.72/hr
We are currently seeking a Desktop Support Technician to join our team in Alpharetta, Georgia (US-GA), United States (US). This is an on-site, client-based role. Only candidates local to Alpharetta ...
Desktop Support Technician
Alpharetta, GA · On-site
$25.66 - $34.72/hr
We are currently seeking a Desktop Support Technician to join our team in Alpharetta, Georgia (US-GA), United States (US). This is an on-site, client-based role. Only candidates local to Alpharetta ...
Desktop Support Technician
Alpharetta, GA · On-site
$25.66 - $34.72/hr
We are currently seeking a Desktop Support Technician to join our team in Alpharetta, Georgia (US-GA), United States (US). This is an on-site, client-based role. Only candidates local to Alpharetta ...
Senior Desktop Support information
See Georgia salary details
$12.58 - $16.07
4% of jobs
$16.07 - $19.56
17% of jobs
$20.29 is the 25th percentile. Wages below this are outliers.
$19.56 - $23.05
19% of jobs
The median wage is $25.60 / hr.
$23.05 - $26.53
14% of jobs
$26.53 - $30.02
6% of jobs
$30.02 - $33.51
3% of jobs
$33.51 - $37
9% of jobs
$38.30 is the 75th percentile. Wages above this are outliers.
$37 - $40.48
6% of jobs
$40.48 - $43.97
7% of jobs
$43.97 - $47.46
7% of jobs
$47.46 - $50.95
6% of jobs
$12
$30
$50
How much do senior desktop support jobs pay per hour?
What is a senior desktop support?
What is the difference between Senior Desktop Support vs Desktop Support Technician?
| Aspect | Senior Desktop Support | Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA A+, Microsoft Certified |
| Work Environment | Corporate IT departments, Managed Service Providers | Small to medium businesses, helpdesk roles |
| Responsibilities | Advanced troubleshooting, mentorship, system upgrades | Basic troubleshooting, user support, hardware/software setup |
Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.
What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?
What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

Job description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Desktop Support Engineer
On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in McRae, Georgia.
Desktop Support Engineer Job Details
Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.
POSITION DUTIES AND RESPONSIBILITIES:
Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities:
- Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities:
- Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors.
- Managing returns on warranted parts and systems
- Packaging and shipping replacement parts to customers
- Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers
- May participate in development of information technology and infrastructure projects
- Installing, supporting and troubleshooting approved desktop software
- Performing planned maintenance, moves, adds and changes
- Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN)
- Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel
- Exercises judgment with defined procedures and practices to determine appropriate action
- Creating and maintaining images for standard systems
- Recommends hardware and software solutions, including new acquisitions and upgrades
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions
- Uses skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures
- Requires little day-to-day supervision
- Ability to work on call after hours as required
Communicate effectively with multiple customers and co-workers. This includes the following activities:
- Consulting with the Service Desk on support calls
- Able to communicate highly technical information to both technical and non-technical personnel
- Providing Case status updates to management and end-users
- Providing phone support and diagnostics to remote customers
- Participating in training programs designed to educate customers about basic and specialized applications
- Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support
Desktop Support Engineer Mandatory Skills
QUALIFICATIONS:
- Strong customer service skills
- Reliability and a strong sense of responsibility
- Ability to work independently and take ownership
- Solid technical and analytical skills required
- Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers
- Knowledge of supported Microsoft Windows operating systems
- Experience with Active Directory administration
- Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office
- Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities
- Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues
EDUCATION and/or WORK EXPERIENCE:
- Associate's Degree or equivalent experience required
- A+ Certification recommended, MCTS, MCITP, MCPD, MCM preferred, ITIL Certification preferred
- 2-4 years or more of related experience preferred
Desktop Support Engineer Start Date
ASAP
Desktop Support Engineer Assignment Length
6+ months
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.