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Senior Desktop Support Jobs in Pooler, GA (NOW HIRING)

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$15.50 - $19.75/hr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$15.50 - $19.75/hr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA

$15.50 - $19.75/hr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

Radiant System, Inc

Desktop Support

Bluffton, SC · On-site

* 2+ years of IT/Technical Support experience. * Experience with MDM / Mobile Device Management . * Strong Apple/iOS/iPhone support experience. * Experience with mobile device troubleshooting and ...

DIRTT

Desktop Support Analyst

Savannah, GA · On-site

$22 - $29.75/hr

Who You Are As a Desktop Support Analyst , you'll be a first point of contact for technical support, helping our team members stay productive, connected, and supported. You'll troubleshoot issues ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

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All JobsDesktop Support JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Pooler, GA

Senior Desktop Support information

See Pooler, GA salary details

$13

$32

$54

How much do senior desktop support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for senior desktop support in Pooler, GA is $32.86, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $43.70 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What job categories do people searching Senior Desktop Support jobs in Pooler, GA look for?

The top searched job categories for Senior Desktop Support jobs in Pooler, GA are:

What cities near Pooler, GA are hiring for Senior Desktop Support jobs?

Cities near Pooler, GA with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Pooler, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $68,356 per year, or $32.9 per hour.

Senior Desktop Support Analyst

Savannah, GA

Gulfstream Aerospace Corporation
Aviation • 10K+ employees

8.8

Company rating: 8.8 out of 10

Based on 184 frontline employees who took The Breakroom Quiz

13th of 72 rated aerospace companies

Great coworkers

People enjoy working here

Good employer

Learn more about Gulfstream Aerospace Corporationexternal

Full-time

Posted 6 days ago

Job description

Senior Desktop Support Analyst in  GAC Savannah


Unique Skills:

1. PowerShell Automation
2. Microsoft 365 Administration
3. Endpoint Management (Intune/MECM)
4. User Experience (UX) Mindset
5. Root Cause Analysis
6. Cybersecurity Awareness
7. Data Analytics and Reporting
8. Executive Support
9. Technical Writing
10. Project Management
 


 

Education and Experience Requirements
Bachelor's Degree or equivalent combination of education and experience to successfully perform the essential functions of the job. Degree in Computer Science, Management Information Systems, or technology related field highly preferred. 3 years experience providing desktop technical support. Position Purpose: Provide guidance and on-site executive support for installed products and applications in a timely, competent and highly professional manner. This role will primarily provide support for C-suite executives and their support staff.
Job Description
Principle Duties and Responsibilities: Essential Functions:
  1. Provide technical support and guidance on software installation, utilization and troubleshooting to ensure successful implementation.
  2. Analyze the customer's technical environment and explain complex issues to customers in a non-technical way in order to maintain customer satisfaction.
  3. Observe and report on activities used to support customers; provide ideas, input, and innovation throughout the development process.
  4. Provide technical support to executive management and designated VIPs, and training to customer staff.
Perform other duties as assigned. Other Requirements:
  1. Ability to provide technical support service delivery within established guidelines.
  2. Desktop/windows/PC expertise.
  3. Problem solving and customer facing skills.
  4. Deep understanding of the ITIL Incident Management Process.
  5. Excellent interpersonal skills to effectively interact with internal/external clients/vendors.
  6. Excellent analytical, assessment, planning, verbal and written communications skills.
  7. Soft skills and technical skills that contribute to client satisfaction.
A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer. This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 235711

Category: Information Systems

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 09/11/2026 

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

 Legal Information | Site Utilities | Contacts | Sitemap
Copyright 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
 

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

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About Gulfstream

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Copyright © 2020 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company ( . Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Savannah, GA, US

Year founded

1958

View All Gulfstream Jobs

What Gulfstream Aerospace employees say

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Benefits

Hours and flexibility

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