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Senior Desktop Support Jobs in Pooler, GA (NOW HIRING)

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$50K - $55K/yr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$40K - $55K/yr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA

$36K - $40K/yr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

DIRTT

Desktop Support Analyst

Savannah, GA · On-site

$22 - $29.75/hr

Who You Are As a Desktop Support Analyst , you'll be a first point of contact for technical support, helping our team members stay productive, connected, and supported. You'll troubleshoot issues ...

New

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture ...

AXA Professionals

Be Seen First

DESKSIDE Support Technician

Savannah, GA · On-site

$21 - $23/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

New

Move Vertical

IT Support Technician

Savannah, GA

$80K - $110K/hr

Troubleshoot desktop computers, laptops, monitors, printers, scanners, mobile devices, and related ... Support network connectivity, Wi-Fi, printers, and peripheral devices * Respond to help desk ...

New

Stefanini Group

Deskside Technician II

Savannah, GA · On-site

$19 - $24/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

Stefanini Group

Deskside Technician II

Savannah, GA · On-site

$19 - $24/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

Stefanini Group

Deskside Technician II

Savannah, GA · On-site

$19 - $24/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

Stefanini Group

Deskside Technician II

Savannah, GA

$19 - $24/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

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All JobsDesktop Support JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Pooler, GA

Senior Desktop Support information

See Pooler, GA salary details

$13

$32

$54

How much do senior desktop support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for senior desktop support in Pooler, GA is $32.86, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $43.70 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What job categories do people searching Senior Desktop Support jobs in Pooler, GA look for? The top searched job categories for Senior Desktop Support jobs in Pooler, GA are:
What cities near Pooler, GA are hiring for Senior Desktop Support jobs? Cities near Pooler, GA with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Pooler, GA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,356 per year, or $32.9 per hour.

Desktop Support Technician III

MCI RPOaas

Savannah, GA

$50K - $55K/yr

Full-time

Re-posted 15 days ago

Job description

Overview

IT DESKTOP SUPPORT

OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the OnBrand24 team you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a difference is the organizations shape, direction and growth.


Responsibilities

WHAT DOES AN IT DESKTOP SUPPORT DO?

This position provides basic technical onsite and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. Reporting directly to the director of network engineering, this position serves as the first point of contact troubleshooting, technology training, and new technology needs and facilitates the next level of support personnel for issues he/she cannot individually resolve.

  • Problem recognition, research, isolation, resolution, and follow-up for all computers and software within the organization.
  • Install and configure new hardware, maintain existing hardware, and track hardware inventory in real-time.
  • Operating system and software installation and configuration and maintain an accurate software license tracking system in real-time.
  • Asset management - responsible for tracking desktop hardware and software inventory in real-time.
  • On-site support - participate in end-user support and problem management for all areas of the IT infrastructure.
  • Coordinate with supervisors to provide high-quality support for new systems, projects and upgrades.
  • Other duties as assigned.

Qualifications

WONDER IF YOU ARE A GOOD FIT?

Qualified candidates will be willing to learn new programs, processes and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. Experience in customer care, sales or contact center role is a plus. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The primary requirements of this position include but are not limited to the following:

  • Desktop Support or IT Help Desk experience
  • Proficiency researching and troubleshooting complex problems and errors
  • Demonstrated ability with basic networking, and telephony
  • Demonstrated ability to research, plan, document, and execute complex tasks/projects
  • Excellent written and oral communication skills
  • Excellent interpersonal and customer service skills
  • Excellent work ethic and dedication
  • Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school OR equivalent combination of education and experience
  • CompTIA (A+, Network +, Server+ and Security+ certifications and/or Microsoft Certified IT Professional (MCITP) are a plus but not required