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Xbox Support Jobs in Georgia (NOW HIRING)

KontrolFreek

Interactive Designer

Atlanta, GA · On-site

Incorporating the latest in ergonomics, engineering, and materials science, the company's Xbox and ... Support our designers on projects as needed (UX and visual). * Help designers prepare approved ...

Microsoft

Critical Environment Ops Tech

Atlanta, GA · On-site

... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Our foundation is built upon and managed by a team of subject matter experts working to support ...

Warner Bros. Discovery

Senior Product Manager

Atlanta, GA · On-site

$121K - $160K/yr

Here you are supported, here you are celebrated, here you can thrive. TNT Sports is a global leader ... Xbox, LG TV, Android TV and other emerging connected platforms, balancing fan experience ...

Warnerbros

Senior Product Manager

Atlanta, GA

$121K - $160K/yr

Here you are supported, here you are celebrated, here you can thrive. TNT Sports is a global leader ... Xbox, LG TV, Android TV and other emerging connected platforms, balancing fan experience ...

Microsoft Corporation

Senior Electrical Engineer

Atlanta, GA · On-site

$119K - $234K/yr

... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Support 24x7x365 on-site datacenters operations and electrical infrastructure * Empower a culture ...

New

Microsoft

Energy Resource Manager

Atlanta, GA · On-site

... Xbox, OneDrive, and the Microsoft Azure platform. By enabling data center capacity through ... Our foundation is built upon and managed by a team of subject matter experts working to support ...

Microsoft

Data Center Program Manager

Fayetteville, GA · On-site

$106K/yr

... Xbox, OneDrive, and the Microsoft Azure platform. By enabling data center capacity through ... Our foundation is built upon and managed by a team of subject matter experts working to support ...

Microsoft

Senior Electrical Engineer

Atlanta, GA · On-site

$119K - $234K/yr

... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Support 24x7x365 on-site datacenters operations and electrical infrastructure * Empower a culture ...

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How much do xbox support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for xbox support in Georgia is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Xbox Support?

Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.

What is an Xbox Support?

An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.

What does an Xbox Support do?

A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.

What are the most commonly searched types of Xbox Support jobs in Georgia?

The most popular types of Xbox Support jobs in Georgia are:

What are popular job titles related to Xbox Support jobs in Georgia?

For Xbox Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Xbox Support jobs in Georgia look for?

The top searched job categories for Xbox Support jobs in Georgia are:

Xbox Support jobs near you
Infographic showing various Xbox Support job openings in Georgia as of August 2026, with employment types broken down into 8% As Needed, 61% Full Time, 8% Temporary, and 23% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $43,960 per year, or $21.1 per hour.

Sr Data Center IT Support Technician

Microsoft

Fayetteville, GA • On-site

$19 - $26/hr

Full-time

Posted 2 days ago

New

Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

79th of 244 rated software companies

Job description

Overview
As a Microsoft Senior Data Center IT Support Technician (Sr DCIT) (Location: Fayetteville, GA), you will provide IT support for secure access workstations (SAWs) laptops, servers as well as conference rooms Audio/Visual(A/V). You will also maintain inventory of spare devices for the sites and make sure the latest updates and operating systems(OS) are installed on the devices.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.
Responsibilities
Responsibilities
  • Building strong working relationships with people working within the data center and at corporate.
  • Ensuring SAW devices are in a "healthy" state, meeting Security's compliance standard.
  • Receiving confidential information to perform BIOS setting changes.
  • Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices.
  • Providing guidance to users for common SAW repair issues and escalating issues experienced by users.
  • Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt.
  • Providing Senior Data center Technician-level support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes.
  • Supporting the deployment of on-site DC physical infrastructure including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement and physical hardware troubleshooting when needed.
  • Assisting Data center Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes as required.
  • Embody our culture and values.

Datacenter Work Environment
  • Traveling up to 25% typically domestically to and from multiple locations during the workday, and occasionally domestically to other sites for overnight stays. May work 12-hour shifts, including shift assignments during non-standard business hours such as evenings, nights, weekends, and holidays.
  • Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting up to 25lbs / 11kg without assistance. Occasional lifting 25-50lbs / 11-22.5kg with lift assistance. Occasional push or pull 50-75 lbs / 22.5-34kg with assistive device. Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria.

Qualifications
Required Qualifications:
  • High school diploma or equivalent
  • At least two years of experience supporting IT equipment or related technology.

Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

While not required, we also look for the followingPreferred Qualifications:
  • Technical College degree in Computer Science, Math, Telecommunications, or equivalent work experience
  • Applicable certifications: CompTIA, Microsoft, Network Certifications
  • Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
  • Perform and execute organization's safety programs and policies, and compliance knowledge.
  • Flexibility to work non-business hours (shifts) that may include weekends and/or holidays.
  • Valid license to drive standard street-legal automatic transmission vehicles within your DC's local jurisdiction.

#COICareers #datacentercareers #atlanta
Data Center Technicians ATR-D - The typical base pay range for this role across the U.S. is USD $34.13 - $56.54 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $45.24 - $63.61 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

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