Staff Augmentation Lifecycle IT solutions o Application Development & Support o Outsourced Testing ... C++,Xbox One XDK, Game Development, Game Test Automation Secondary: C#,Data Structure -Minimum ...
Staff Augmentation Lifecycle IT solutions o Application Development & Support o Outsourced Testing ... C++,Xbox One XDK, Game Development, Game Test Automation Secondary: C#,Data Structure -Minimum ...
Product Support Engineer
Redmond, WA · Hybrid
Proficiency in Microsoft products including Windows, Office, Xbox, Surface, and related ... Proven ability to support customers using American Sign Language (ASL) * Experience using CRM or ...
Product Support Engineer
Redmond, WA · Hybrid
Proficiency in Microsoft products including Windows, Office, Xbox, Surface, and related ... Proven ability to support customers using American Sign Language (ASL) * Experience using CRM or ...
Product Support Engineer
Redmond, WA · On-site
Proficiency in Microsoft products including Windows, Office, Xbox, Surface, and related ... Proven ability to support customers using American Sign Language (ASL) * Experience using CRM or ...
Product Support Engineer
Redmond, WA · On-site
Proficiency in Microsoft products including Windows, Office, Xbox, Surface, and related ... Proven ability to support customers using American Sign Language (ASL) * Experience using CRM or ...
... Xbox, PlayStation, Windows PCs) - Contribute to record keeping knowledge management for product knowledge bases - Create, edit, review, and publish content for the Customer Services department in ...
Quick apply
... Xbox, PlayStation, Windows PCs) - Contribute to record keeping knowledge management for product knowledge bases - Create, edit, review, and publish content for the Customer Services department in ...
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
Applications Engineer
Bellevue, WA · On-site
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
Applications Engineer
Bellevue, WA · On-site
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
... Xbox, Apple, Google, Minecraft Education, and the China ecosystem. The Director will lead a ... support long-term franchise growth. Lead High-Performing Endpoint Marketing Teams Lead a ...
... Xbox, Apple, Google, Minecraft Education, and the China ecosystem. The Director will lead a ... support long-term franchise growth. Lead High-Performing Endpoint Marketing Teams Lead a ...
... support environment. * Hands-on Unreal Engine 4/5 programming experience with a solid working ... Experience developing, debugging, & operating on modern console platforms (PlayStation 5, Xbox ...
... support environment. * Hands-on Unreal Engine 4/5 programming experience with a solid working ... Experience developing, debugging, & operating on modern console platforms (PlayStation 5, Xbox ...
... Xbox 360 game consoles, games and services including on-site Xbox diagnostics. The Answers Desk ... Consistently deliver high standards of sales and service, supporting the strategies of the ...
... Xbox 360 game consoles, games and services including on-site Xbox diagnostics. The Answers Desk ... Consistently deliver high standards of sales and service, supporting the strategies of the ...
Critical Environment Support Assistant
Fayetteville, GA · On-site
$14 - $18.75/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Supports senior colleagues as an assistant. * Adds required data, documents changes and upkeep of ...
Critical Environment Support Assistant
Fayetteville, GA · On-site
$14 - $18.75/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Supports senior colleagues as an assistant. * Adds required data, documents changes and upkeep of ...
Software Engineer (C#/.NET)
New York, NY · On-site
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Software Engineer (C#/.NET)
New York, NY · On-site
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Senior Software Engineering
Redmond, WA · On-site
$160K - $261K/yr
... supporting putting these iconic products into consumers' hands. You will be instrumental in moving Surface and XBOX devices fresh from the factory floor, through global transit networks, and ...
Senior Software Engineering
Redmond, WA · On-site
$160K - $261K/yr
... supporting putting these iconic products into consumers' hands. You will be instrumental in moving Surface and XBOX devices fresh from the factory floor, through global transit networks, and ...
Sr. Engine Programmer
Bellevue, WA · Remote
... Xbox, and PlayStation networks. * Develop internal tools and extend engine features decreasing iteration times, supporting development, and improving various pipelines for a massive creature-survival ...
Quick apply
Sr. Engine Programmer
Bellevue, WA · Remote
... Xbox, and PlayStation networks. * Develop internal tools and extend engine features decreasing iteration times, supporting development, and improving various pipelines for a massive creature-survival ...
Software Engineer, Engine Systems
Irvine, CA · On-site
This is a unique opportunity to work closely with cross-disciplinary partners to support both ... Background in developing or optimizing games for console platforms (PlayStation, Xbox, or Nintendo ...
Software Engineer, Engine Systems
Irvine, CA · On-site
This is a unique opportunity to work closely with cross-disciplinary partners to support both ... Background in developing or optimizing games for console platforms (PlayStation, Xbox, or Nintendo ...
Lead Unreal Engineer -- Multiplayer & Console - Studio Sirens
Loveland, CO · On-site +1
$125K - $160K/yr
... approach, supporting major releases while forging its own creative path within the Snail Games ... Proven experience developing and shipping console titles (Xbox, PlayStation, Nintendo Switch)
Quick apply
Lead Unreal Engineer -- Multiplayer & Console - Studio Sirens
Loveland, CO · On-site +1
$125K - $160K/yr
... approach, supporting major releases while forging its own creative path within the Snail Games ... Proven experience developing and shipping console titles (Xbox, PlayStation, Nintendo Switch)
Lead Unreal Engineer - Multiplayer & Console - Studio Sirens
Loveland, CO · On-site
$125K - $160K/yr
... approach, supporting major releases while forging its own creative path within the Snail Games ... Proven experience developing and shipping console titles (Xbox, PlayStation, Nintendo Switch)
Lead Unreal Engineer - Multiplayer & Console - Studio Sirens
Loveland, CO · On-site
$125K - $160K/yr
... approach, supporting major releases while forging its own creative path within the Snail Games ... Proven experience developing and shipping console titles (Xbox, PlayStation, Nintendo Switch)
Simulation Operator AV Testing
Austin, TX · On-site
$24 - $28/hr
This role is critical in supporting the development and safety testing of autonomous vehicle ... Proficiency with gaming controllers (e.g., Xbox, PlayStation, PC joystick) * Excellent hand-eye ...
Simulation Operator AV Testing
Austin, TX · On-site
$24 - $28/hr
This role is critical in supporting the development and safety testing of autonomous vehicle ... Proficiency with gaming controllers (e.g., Xbox, PlayStation, PC joystick) * Excellent hand-eye ...
Sr. Engine Programmer
Bellevue, WA · Remote
... Xbox, and PlayStation networks. * Develop internal tools and extend engine features decreasing iteration times, supporting development, and improving various pipelines for a massive creature-survival ...
Sr. Engine Programmer
Bellevue, WA · Remote
... Xbox, and PlayStation networks. * Develop internal tools and extend engine features decreasing iteration times, supporting development, and improving various pipelines for a massive creature-survival ...
Sr. Engine Programmer
Bellevue, WA · On-site
$150K - $200K/yr
... Xbox, and PlayStation networks. * Develop internal tools and extend engine features decreasing iteration times, supporting development, and improving various pipelines for a massive creature-survival ...
Sr. Engine Programmer
Bellevue, WA · On-site
$150K - $200K/yr
... Xbox, and PlayStation networks. * Develop internal tools and extend engine features decreasing iteration times, supporting development, and improving various pipelines for a massive creature-survival ...
Xbox Support information
See salary details
$12.50 - $15.19
2% of jobs
$15.19 - $17.88
11% of jobs
$19.38 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.56
22% of jobs
The median wage is $22.62 / hr.
$20.56 - $23.25
20% of jobs
$23.25 - $25.94
16% of jobs
$27.21 is the 75th percentile. Wages above this are outliers.
$25.94 - $28.63
9% of jobs
$28.63 - $31.32
8% of jobs
$31.32 - $34
5% of jobs
$34 - $36.69
4% of jobs
$36.69 - $39.38
1% of jobs
$39.38 - $42.07
1% of jobs
$12
$25
$42
How much do xbox support jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Xbox Support position, and why are they important?
Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.
What is an Xbox Support job?
An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.
What does a typical workday look like for someone in Xbox Support?
A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.

Contractor
Posted 27 days ago
Job description
Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings:
Staff Augmentation
Lifecycle IT solutions
o Application Development & Support
o Outsourced Testing
Mobile Development and Test Automation
The company was incorporated in the State of Georgia in 1996 and has grown to over 2500 Information Technology consultants serving clients across the United States and around the globe. In addition to Atlanta, Pyramid has offices worldwide including Charlotte, NC; Chicago, IL; Dallas, TX; Richmond, VA; San Francisco, CA and Somerset, NJ in the United States, London in the United Kingdom, Singapore, and three offices in India (New Delhi, Hyderabad and Chandigargh).
Pyramid has been ranked by Staffing Industry Analysts as one of the largest diversity staffing firms specializing in IT and among the fastest growing U.S. staffing firm overall. In addition, Pyramid is a previous winner of the National Minority Supplier Development Council's Supplier of the Year and has won numerous Supplier of the Year awards from the Georgia Minority Supplier Development Council.see less
IT Staff Augmentation, Application Management Services, Enterprise Project Solutions, Mobile Development, Mobile Test Automation, Product and Engineering Services, Enterprise Mobility, Test Automation, QA - Manual and Automated Testing, QA Strategy
- Website
http://www.pyramidci.com
- Industry
Information Technology and Services
- Type
Privately Held
- Company Size
1001-5000 employees
- Founded
1996
Primary Skill: C++,Xbox One XDK, Game Development, Game Test Automation
Secondary: C#,Data Structure
Job Description:
-Minimum Experience of 5 Years in Game industry
-1 End to End Project Experience
-Strong understanding and hands-on experience on Xbox One XDK
-Strong understanding of Xbox One Test Automation and concept
-Fluent in C++, C# and JavaScript
-Solving complex technical problems that occur within the game's production
-Disseminating knowledge to colleagues, clients, publishers and gamers
-Understanding complex written information, ideas and instructions
-Working closely with team members to meet the needs of a project