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Xbox Support Remote Jobs (NOW HIRING)

$87K - $119K/yr

Sherman Oaks, CA / Vancouver, BC / Remote (North America) Activision Central Tech builds ... Support and scale Perforce usage through self-service, automation, and delegation * Partner with ...

New

$87K - $119K/yr

Sherman Oaks, CA / Vancouver, BC / Remote (North America) Activision Central Tech builds ... Support and scale Perforce usage through self-service, automation, and delegation * Partner with ...

New

... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... As a result of that, this role is only available as a 100% remote position if you reside in one of ...

Billing Support Specialist

Boise, ID · On-site +1

$55K - $65K/yr

... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... As a result of that, this role is only available as a 100% remote position if you reside in one of ...

Billing Support Specialist

Tacoma, WA · On-site +1

$55K - $65K/yr

... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... As a result of that, this role is only available as a 100% remote position if you reside in one of ...

Billing Support Specialist

Seattle, WA · On-site +1

$55K - $65K/yr

... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... As a result of that, this role is only available as a 100% remote position if you reside in one of ...

Billing Support Specialist

Albuquerque, NM · On-site +1

$55K - $65K/yr

... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... As a result of that, this role is only available as a 100% remote position if you reside in one of ...

Billing Support Specialist

Portland, OR · On-site +1

$55K - $65K/yr

... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... As a result of that, this role is only available as a 100% remote position if you reside in one of ...

Billing Support Specialist

Denver, CO · On-site +1

$55K - $65K/yr

... XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ... As a result of that, this role is only available as a 100% remote position if you reside in one of ...

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Xbox Support Remote information

See salary details

$22.5K

$103.3K

$159K

How much do xbox support remote jobs pay per year?

As of Jun 10, 2026, the average yearly pay for xbox support remote in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What does an Xbox Support Remote representative do?

An Xbox Support Remote representative assists customers with issues related to Xbox products and services, such as troubleshooting technical problems, managing account and billing questions, and providing guidance on using Xbox consoles or subscriptions. They work remotely, meaning they help customers via phone, chat, or email instead of in a physical call center. Their goal is to resolve issues efficiently while delivering a positive customer experience. Remote representatives need strong communication skills and a good understanding of Xbox systems and services.

What are the key skills and qualifications needed to thrive as an Xbox Support Remote Specialist, and why are they important?

To thrive as an Xbox Support Remote Specialist, you need strong customer service skills, problem-solving abilities, and a solid understanding of gaming platforms, typically supported by a high school diploma or equivalent. Familiarity with Microsoft support systems, ticketing software, and troubleshooting tools is often required. Excellent verbal communication, patience, and the ability to work independently are crucial soft skills for this role. These skills ensure effective resolution of customer issues, high satisfaction, and efficient remote support in a fast-paced environment.

What is the difference between Xbox Support Remote vs Customer Service Representative?

AspectXbox Support RemoteCustomer Service Representative
Required CredentialsTechnical knowledge of Xbox products, troubleshooting skills, customer service experienceCommunication skills, basic computer skills, customer service experience
Work EnvironmentRemote, home-based support for gaming productsOffice or remote, handling customer inquiries across various industries
Employer & Industry UsageGaming companies, tech support firmsRetail, telecom, service industries
Search & Comparison IntentTechnical support for XboxGeneral customer service roles

Xbox Support Remote roles focus on providing technical assistance specifically for Xbox products, requiring specialized gaming knowledge. Customer Service Representatives handle a broader range of customer inquiries across industries, often with less technical focus. Both roles involve customer interaction but differ in technical complexity and industry specialization.

What are some common challenges faced by remote Xbox Support specialists, and how can they be managed?

Remote Xbox Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to the customer's device, managing multiple support tickets simultaneously, and ensuring clear communication with users of varying technical backgrounds. To succeed, it's important to leverage available diagnostic tools, maintain organized workflows, and participate in regular team meetings for knowledge sharing. Additionally, strong problem-solving skills and patience help in delivering a positive customer experience while working remotely.
More about Xbox Support Remote jobs
What cities are hiring for Xbox Support Remote jobs? Cities with the most Xbox Support Remote job openings:
What are the most commonly searched types of Xbox Support jobs? The most popular types of Xbox Support jobs are:
What states have the most Xbox Support Remote jobs? States with the most job openings for Xbox Support Remote jobs include:
What job categories do people searching Xbox Support Remote jobs look for? The top searched job categories for Xbox Support Remote jobs are:
Infographic showing various Xbox Support Remote job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $103,264 per year, or $49.6 per hour.
Expert Systems Reliability Engineer/SCM Platform Owner - Central Technology

Expert Systems Reliability Engineer/SCM Platform Owner - Central Technology

Activision

On-site, Remote

$87K - $119K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

Job Title:Expert Systems Reliability Engineer/SCM Platform Owner - Central TechnologyRequisition ID:R027566Job Description:

Job Title: ExpertSystems Reliability Engineer/ SCMPlatform Owner

Reporting To: Director, Tools & Infrastructure

Location: Sherman Oaks, CA / Vancouver, BC / Remote (North America)

Activision Central Tech builds andoperatesshared technology platforms that enable Activision's game studios to create, collaborate, and ship at scale. One of the mostcritical of theseplatforms isPerforce- the backbone of source control, asset storage, and collaboration across our global studio footprint.

We are looking for asenior, hands-on technologisttoownour Perforce platform, its reliability, stability, integrity, roadmap, and external representation. This role sits at the intersection ofSRE, platform engineering, partner management, and studio enablement.

Your Mission

You will be theaccountable ownerfor Activision's Perforce platform. That ownership spans:

  • Keeping Perforcereliable, stable,recoverableandperformant

  • RepresentingActivision's interests withPerforce Software and Microsoft/Xbox

  • Ensuring Perforce evolves safely alongside studio needs and AI tooling

  • Acting as the authoritative Perforce voice internally and externally

  • Enabling studios to help themselves without compromising safety or security

You will partner closely with Central Tech systems engineers, studio IT leads, studio CTOs, principal programmers, and external partners - butyou own the platform and its direction.

Core Responsibilities

Platform Ownership:

  • Own the Perforce platform end-to-end, includingreliability, stability, integrity, and technical direction

  • Ensure Perforceoperatesasahighly available, well-monitored, and recoverable serviceacross all studios

  • Plan and execute Perforce upgrades, maintenance, and lifecycle changes with minimal studio impact

  • Own disaster recovery, redundancy, and data protection strategy for core and edge Perforce infrastructure

  • Supportthe long-term evolution ofourPerforceimplementationwithAI-enabled workflowsasrequired

People & Studio Enablement:

  • Act as the primary Perforce authority for Central Tech and game studios

  • Support and scale Perforce usage throughself-service, automation, and delegation

  • Partner with studio CTOs, IT leads, and principal programmers to promote best practices

  • Ensure Perforceremainsa trusted, predictable, and well-understood platform for developers

Partners & Ecosystem:

  • Own the technical relationship withPerforce Software, including roadmap influence and quality escalation

  • RepresentActivision within Microsoft/Xbox, collaborating withotherstudio and platformleads

  • Serve as the external voice for Activision's Perforce strategy and operating model

Player Profile

Minimum requirements:

  • 10+years' experienceoperating SCM platforms at scale

  • Deep experience as either an SRE ora Senior Systems Engineer with full platform ownership

  • Experience leading or influencing SRE practices is a strong plus

  • Strong Linux systems background (storage, compute, networking)

  • Experience with monitoring and observability platforms(Prometheus, Grafana, Elastic, etc.)

  • Experience with automation, delegation, or self-servicetooling(Ansible,RunDeck, AWX, similar)

  • Comfortable workingoff-hours when necessaryto resolve critical outages

  • Experience working directly withvendor and partner product/support teams

  • Strong communicationskills - able torepresentActivision externally with credibility

What Success Looks Like

  • Perforce outages arerare, short, and well-understood

  • Studios trust the platform - and trustyou

  • Most routine Perforce issues are solvedthrough self-service workflows

  • Perforce upgrades are boring (this is a compliment)

Your Platform

Activision Central Tech works to support our development studios and their titles. Comprised of seven main teams, we have many specialties including big data, privacy and security, motion capture and animation pipeline technologies, graphics, build and infrastructure for studio development and data centers, optimization, systems programming and online services including matchmaking and networking. Central Tech is distributed globally with offices across the U.S., and in Canada, England, Ireland and Japan.

Most of our teams are comprised of both engineering and research talent, allowing us to always have an eye on the future. Our talented engineers help with title development and provide valuable knowledge sharing between studios while our researchers are action-oriented and keep a strong connection with the needs of the game studios.

Central Tech is part of Activision. To learn more about us and our research, please visit us at https://research.activision.com/.

Our World

At Activision, we strive to create the most iconic brands in gaming and entertainment. We're driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty, Crash Bandicoot, Tony Hawk's Pro Skater, and Guitar Hero. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our "press start" is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.

We're not just looking back at our decades-long legacy; we're forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization.

We're in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater - this could be your opportunity to level up.

Ready to Activate Your Future?

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
  • 401(k) with Company match, tuition reimbursement, charitable donation matching;
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $121,500.00 - $224,880.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.