Microsoft Xbox Technical Support Jobs (NOW HIRING)

Xbox Advertising is a rapidly growing business crafted to connect advertisers with our 400MM+ global player base across Activision, Blizzard, King, and Xbox. Are you interested in crafting powerful marketing solutions embraced by the world's biggest marketers? 

If you answered yes, then our Staff Data Analyst role may be the right role for you!

Your Role Within the Kingdom

At Xbox Advertising, we seek a passionate, skilled Staff Data Analyst to push the boundaries of mobile game analytics and advertising product performance, focusing on in-depth analyses and applying statistical methods to solve complex business problems.

Responsibilities

• Perform in-depth analyses on large-scale datasets, uncovering actionable insights that drive business performance.
• Lead the design, execution, and analysis of A/B tests and experiments, applying statistical rigor to assess performance.
• Interpret complex data using statistical methods and effectively communicate results to both technical and non-technical stakeholders.
• Collaborate closely with Product Managers, Data Scientists, Engineers, and Commercial leaders to develop insights that support product enhancements and business decisions.
• Build and maintain clear and concise documentation related to analyses, findings, and methodologies.
• Provide recommendations based on data-driven insights, helping senior management and department leaders translate findings into actionable strategies.

Skills to Create Thrills

• 12+ years of professional experience focusing on Advertising, Gaming, e-commerce, or high-volume systems or equivalent combination of advanced degree (e.g., PhD, Postdoc) and professional experience demonstrating comparable impact and expertise.
• Masters or PhD in Mathematics, Statistics, Data Science, Economics, or a related analytical field (Bachelors required).
• Proficiency in complex SQL for deep-dive analysis.
• Strong statistical skills with experience in A/B testing, hypothesis testing, regression, and other statistical methods.
• Proficiency in an analytical programming language such as Python or R, primarily for statistical analysis and data manipulation.
• Proven ability to structure complex problems, conduct thorough analyses, and generate actionable insights from large datasets.
• Dedicated advocate for the use of data to solve problems.
• Curious, internally motivated self-starter with the ability to plan, organize, and establish priorities to manage multiple projects and achieve results.
• Excellent communication skills, with experience in presenting analytical findings to both technical and non-technical audiences.

Preferred Qualifications

• Demonstrated experience with experimental design, data modeling, predictive modeling, and advanced statistical techniques.
• Domain knowledge in advertising or gaming is a strong plus.
• Expertise in at least one data visualization tool (e.g., Looker, Tableau)

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women, veterans, and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Xbox Advertising builds the player-first, full-stack monetization technology that powers advertising across Xbox surfaces and ad-supported gameplay. We enable meaningful player engagement, publisher success, and platform growth by delivering trusted, high-quality ad experiences at global scale. Backed by Xbox and Microsoft, our platform blends deep gaming insights, privacy-forward data, and world-class engineering to make Xbox Ads the most effective and trusted ad platform in gaming.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $111,780.00 - $206,882.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.