... Remote Compensation: This job is expected to pay about $70,,000 annually No Visa Sponsorship Available for this role What You'll Do: * Serve as a primary point of contact for SaaS platform support ...
Quick apply
... Remote Compensation: This job is expected to pay about $70,,000 annually No Visa Sponsorship Available for this role What You'll Do: * Serve as a primary point of contact for SaaS platform support ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ... About National Quality Systems (NQS) National Quality Systems (NQS) is a healthcare SaaS company ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ... About National Quality Systems (NQS) National Quality Systems (NQS) is a healthcare SaaS company ...
Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) - Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is ...
Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) - Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ... About National Quality Systems (NQS) National Quality Systems (NQS) is a healthcare SaaS company ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ... About National Quality Systems (NQS) National Quality Systems (NQS) is a healthcare SaaS company ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ... About National Quality Systems (NQS) National Quality Systems (NQS) is a healthcare SaaS company ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ... About National Quality Systems (NQS) National Quality Systems (NQS) is a healthcare SaaS company ...
... SaaS Familiarity with ticketing systems and remote collaboration tools (e.g., Slack, ClickUp ... SaaS support Experience working with both B2B and B2C products Understanding of basic API ...
... SaaS Familiarity with ticketing systems and remote collaboration tools (e.g., Slack, ClickUp ... SaaS support Experience working with both B2B and B2C products Understanding of basic API ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ... About National Quality Systems (NQS) National Quality Systems (NQS) is a healthcare SaaS company ...
Quick apply
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ... About National Quality Systems (NQS) National Quality Systems (NQS) is a healthcare SaaS company ...
Senior Financial Analyst (100% Remote SaaS)
Boston, MA · Remote
$92K - $115K/yr
Support NetSuite reporting enhancements, finance systems improvements, data validation, automation ... Experience working with SaaS, recurring revenue, software, technology, consulting, or another ...
Quick apply
Senior Financial Analyst (100% Remote SaaS)
Boston, MA · Remote
$92K - $115K/yr
Support NetSuite reporting enhancements, finance systems improvements, data validation, automation ... Experience working with SaaS, recurring revenue, software, technology, consulting, or another ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ... About National Quality Systems (NQS) National Quality Systems (NQS) is a healthcare SaaS company ...
Quick apply
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ... About National Quality Systems (NQS) National Quality Systems (NQS) is a healthcare SaaS company ...
Customer Support Associate (Remote)
Boston, MA · Remote
$18 - $24.50/hr
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... SaaS environment supporting enterprise customers. Where the role is located Anywhere in the US ...
Quick apply
Customer Support Associate (Remote)
Boston, MA · Remote
$18 - $24.50/hr
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... SaaS environment supporting enterprise customers. Where the role is located Anywhere in the US ...
Preferred Qualifications: - Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support. - Familiarity with CRM, ticketing systems, remote troubleshooting, and ...
Preferred Qualifications: - Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support. - Familiarity with CRM, ticketing systems, remote troubleshooting, and ...
Support Specialist
Atlanta, GA · Remote
$24.04 - $36.46/hr
This is a remote position for candidates based in the Atlanta, Georgia area, with standard working ... SaaS based applications and support experience strongly preferred. * Act as a subject matter expert ...
Support Specialist
Atlanta, GA · Remote
$24.04 - $36.46/hr
This is a remote position for candidates based in the Atlanta, Georgia area, with standard working ... SaaS based applications and support experience strongly preferred. * Act as a subject matter expert ...
Preferred Qualifications: - Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support. - Familiarity with CRM, ticketing systems, remote troubleshooting, and ...
Preferred Qualifications: - Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support. - Familiarity with CRM, ticketing systems, remote troubleshooting, and ...
Controller
Columbus, OH · Remote
$150K - $180K/yr
... a high-growth SaaS/technology environment. This fully remote role is ideal for a finance leader with strong private equity (PE) exposure and demonstrated experience supporting mergers and ...
Controller
Columbus, OH · Remote
$150K - $180K/yr
... a high-growth SaaS/technology environment. This fully remote role is ideal for a finance leader with strong private equity (PE) exposure and demonstrated experience supporting mergers and ...
BTS Customer Support Specialist
Phoenix, AZ · Remote
$17.50 - $23.50/hr
... SaaS support, training, education, implementation, or technical support roles * Experience creating documentation, training materials, or knowledge base articles * Familiarity with remote support ...
BTS Customer Support Specialist
Phoenix, AZ · Remote
$17.50 - $23.50/hr
... SaaS support, training, education, implementation, or technical support roles * Experience creating documentation, training materials, or knowledge base articles * Familiarity with remote support ...
BTS Customer Support Specialist
New Haven, CT · Remote
$18 - $24.50/hr
... SaaS support, training, education, implementation, or technical support roles * Experience creating documentation, training materials, or knowledge base articles * Familiarity with remote support ...
BTS Customer Support Specialist
New Haven, CT · Remote
$18 - $24.50/hr
... SaaS support, training, education, implementation, or technical support roles * Experience creating documentation, training materials, or knowledge base articles * Familiarity with remote support ...
Customer Support Manager
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Own support KPIs and drive improvements across response times, resolution quality, operational ...
Quick apply
Customer Support Manager
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Own support KPIs and drive improvements across response times, resolution quality, operational ...
Customer Support Manager
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Own support KPIs and drive improvements across response times, resolution quality, operational ...
Customer Support Manager
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Own support KPIs and drive improvements across response times, resolution quality, operational ...
Customer Support Specialist
Boulder, CO · Remote
$18.75 - $25.25/hr
This is a high-volume, remote role designed for "power users" who thrive in a fast-paced SaaS environment. You will serve as the human connection in an AI-augmented support workflow, providing ...
Customer Support Specialist
Boulder, CO · Remote
$18.75 - $25.25/hr
This is a high-volume, remote role designed for "power users" who thrive in a fast-paced SaaS environment. You will serve as the human connection in an AI-augmented support workflow, providing ...
Customer Support Associate
Boston, MA · On-site +1
$19 - $26/hr
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... SaaS environment supporting enterprise customers. Where the role is located Anywhere in the US ...
Customer Support Associate
Boston, MA · On-site +1
$19 - $26/hr
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... SaaS environment supporting enterprise customers. Where the role is located Anywhere in the US ...
Remote Saas Support information
See salary details
$10.10 - $11.78
2% of jobs
$11.78 - $13.46
3% of jobs
$13.46 - $15.14
10% of jobs
$16.29 is the 25th percentile. Wages below this are outliers.
$15.14 - $16.83
15% of jobs
The median wage is $18.35 / hr.
$16.83 - $18.51
22% of jobs
$18.51 - $20.19
18% of jobs
$20.77 is the 75th percentile. Wages above this are outliers.
$20.19 - $21.88
14% of jobs
$21.88 - $23.56
7% of jobs
$23.56 - $25.24
5% of jobs
$25.24 - $26.92
2% of jobs
$26.92 - $28.61
1% of jobs
$10
$19
$28
How much do remote saas support jobs pay per hour?
As of Jul 25, 2026, the average hourly pay for remote saas support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
More about Remote Saas Support jobs
What cities are hiring for Remote Saas Support jobs? Cities with the most Remote Saas Support job openings:
What are the most commonly searched types of Saas Support jobs? The most popular types of Saas Support jobs are:
What states have the most Remote Saas Support jobs? States with the most job openings for Remote Saas Support jobs include:
What job categories do people searching Remote Saas Support jobs look for? The top searched job categories for Remote Saas Support jobs are:
Full-time
Posted 9 days ago
Job description
SaaS Application Support Specialist
Our client is looking for a SaaS Application Support Specialist who wants to go deeper than ticket queues. This is a hands-on role supporting and improving a connected ecosystem of enterprise SaaS platforms for a globally distributed workforce - part end-user support, part platform administration, part figuring out how to make the tools actually work better for the people using them. You will be the right hand to the Business Applications Manager on a lean, collaborative team where curiosity is rewarded and good ideas get visibility. If you like poking at systems, spotting the inefficiency nobody else noticed, and owning the fix, this one is worth a look.
As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact .
Job Type: Direct Hire
Location: Fully Remote
Compensation: This job is expected to pay about $70,,000 annually
No Visa Sponsorship Available for this role
What You'll Do:
- Serve as a primary point of contact for SaaS platform support requests, triaging and resolving incidents and service requests through the ITSM ticketing system
- Perform hands-on administration across Salesforce and NetSuite, including user management, profiles, permission sets, flows, saved searches, custom fields, reports, and dashboards
- Configure and maintain platform integrations, and participate in user acceptance testing for enhancements and new feature rollouts
- Analyze platform usage and adoption data to identify opportunities to improve utilization, streamline workflows, and increase operational efficiency
- Contribute to project work including system enhancements, data migrations, and new platform rollouts, and maintain documentation, SOPs, and training materials
What Gets You the Job:
- 4-5 years of experience in a SaaS support, IT helpdesk, or applications analyst role
- Hands-on experience supporting or administering at least one major enterprise SaaS platform (CRM, ERP, ITSM, or similar)
- Demonstrated ability to configure and administer platforms and improve workflows, with strong troubleshooting and analytical skills
- Experience working with an ITSM ticketing system such as ServiceNow, Freshservice, or Zendesk, and the ability to work independently in a remote environment
- Preferred: Salesforce administration, NetSuite ERP familiarity, SQL or data analytics exposure, integration tool experience (Workato, MuleSoft, or similar iPaaS), and SOX compliance understanding
Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
About Irvine Technology
Sourced by ZipRecruiter
Since 2000, our Women owned company has been delivering what organizations truly need diverse, talented professionals who will take their business to new heights. ITC serves our clients and elevates our candidates through a distinct and unified team together we achieve unrivaled goals and live life to the fullest. With a proven record of creating a strong pipeline of talented candidates, Our team uplifts confident and capable Technology Specialists from one of a kind backgrounds for contract and full time opportunities across the nation.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Irvine, CA, US
Year founded
2000