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Senior Saas Support Jobs (NOW HIRING)

ShipperHQ

Sr. Technical Support Engineer

Austin, TX · On-site

Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... SaaS support, customer support, customer experience, or another technical customer-facing role

ShipperHQ

Sr. Technical Support Engineer

Austin, TX · On-site

Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... SaaS support, customer support, customer experience, or another technical customer-facing role

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Senior Saas Support information

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$25K

$80.3K

$163.5K

How much do senior saas support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior saas support in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Saas Support vs Customer Success Manager?

AspectSenior Saas SupportCustomer Success Manager
Primary FocusTechnical support and issue resolutionCustomer retention and relationship management
Required SkillsTechnical knowledge, troubleshooting, product expertiseCommunication, relationship building, strategic planning
Work EnvironmentSupport teams, technical departmentsAccount management, client-facing roles
CertificationsTechnical certifications (e.g., ITIL, product-specific)Customer success or account management certifications

While both roles serve SaaS clients, Senior Saas Support primarily handles technical issues and troubleshooting, whereas Customer Success Managers focus on building long-term client relationships and ensuring customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate role for your organization.

What cities are hiring for Senior Saas Support jobs?

Cities with the most Senior Saas Support job openings:

What are the most commonly searched types of Saas Support jobs?

The most popular types of Saas Support jobs are:

What states have the most Senior Saas Support jobs?

States with the most job openings for Senior Saas Support jobs include:

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Senior Saas Support jobs near you
Infographic showing various Senior Saas Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Senior SaaS Accounting Consultant - 406290

Atrium

Orlando, FL • On-site

$70 - $85/hr

Other

Medical, PTO

Posted 3 days ago

New

Atrium Health rating

7.6

Company rating: 7.6 out of 10

Based on 633 frontline employees who took The Breakroom Quiz

192nd of 898 rated healthcare providers

Job description

Client Overview
We are partnering with a fast-paced, sharp cybersecurity firm backed by strong growth that is currently preparing for an upcoming acquisition. They are looking to add a Senior SaaS Accounting Consultant to their team.
Salary/Hourly Rate
$70/hr - $85/hr
Position Overview
Our client is looking for a hands-on Senior SaaS Accounting Consultant for a 6+ month engagement, with the potential to extend to 12 months or convert to a full-time position. Reporting directly to the executive leadership team, this role is 70% to 80% operational and transactional. The Senior SaaS Accounting Consultant will own core accounting processes, billing operations, and audit preparation under tight deadlines. This position requires handling high volume, managing heavy ad hoc requests, and ramping up quickly.
Responsibilities Of The Senior SaaS Accounting Consultant
  • Manage day-to-day revenue and billing operations within Maxio, including sales orders, invoices, and purchase order verification.
  • Execute monthly close activities, roll forward financials, perform complex reconciliations, and identify period-end variances related to revenue, debt, and equity.
  • Utilize FloQast checklists to drive 90% of daily workflows while handling ad hoc customer inquiries.
  • Own audit preparation and compliance support, applying investigative and testing skills to evolving customer revenue streams.
  • Partner cross-functionally with Sales, Finance, and Operations teams while driving process and system improvement initiatives.
  • Remain available on the last business day of each month to support West Coast teams.
Required Experience/Skills For The Senior SaaS Accounting Consultant
  • 5 - 8 years of progressive accounting experience.
  • Industry experience within Technology, Start-Up, SaaS, Cybersecurity, or Private Equity-backed/Investment Banking environments.
  • Strong working knowledge of ASC 606, SaaS revenue recognition, and gross versus net principal considerations.
  • Proven experience supporting a fast close process, with a 5-day close preferred.
  • Deep technical proficiency in NetSuite, Maxio, FloQast, and Salesforce.
  • Advanced Microsoft Excel skills, including PivotTables, VLOOKUP, HLOOKUP, XLOOKUP, complex formulas, and SUMIFS.
  • Positive attitude, high adaptability, and strong organizational skills with the ability to manage heavy workloads and tight deadlines.
Preferred Experience/Skills For The Senior SaaS Accounting Consultant
  • Public accounting or audit background with investigative and discovery experience.
  • CPA designation.
Education Requirements
  • Bachelor’s degree in Accounting, Finance, or a related field is required.
Benefits
  • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

What Atrium Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Atrium Health

Sourced by ZipRecruiter

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care. We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes. Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1940

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