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Google Support Jobs (NOW HIRING)

Slapend Rijk B.V.

Google Ads manager.

Ad spend managed €20M+ Markets 14 languages Commitment 5 + 2 days Google support Dedicated team About us We are an fast-growing international e-commerce brand for pet lovers, active across 14 ...

Google

Product Support Manager, Play

Boulder, CO · On-site

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are ...

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Customer Engineer, Platform, Google Cloud

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

... support role. * Experience with cloud engineering, on-premise engineering, virtualization, or ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...

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How much do google support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for google support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Google Support Specialist, and why are they important?

To thrive as a Google Support Specialist, you need strong troubleshooting abilities, technical knowledge of Google products, and at least a bachelor's degree or relevant experience. Familiarity with support ticketing systems, Google Workspace, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help deliver effective customer support and build client trust. These skills are crucial for resolving user issues efficiently and ensuring customer satisfaction with Google’s services.

What are some common challenges faced by Google Support specialists, and how can they effectively address them?

Google Support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and navigating rapidly changing product features. To address these challenges, specialists rely on thorough training, up-to-date knowledge bases, and strong collaboration with product and engineering teams. Proactive communication, excellent problem-solving skills, and adaptability are key to providing effective support and maintaining user satisfaction in this dynamic environment.

What does a Google Support specialist do?

A Google Support specialist assists users with troubleshooting and resolving issues related to Google products and services, such as Gmail, Google Drive, and Google Workspace. They provide technical guidance, answer user queries, and offer solutions through various channels like phone, email, or chat. Their role is to ensure customer satisfaction by addressing concerns, explaining product features, and sometimes escalating more complex problems to higher-level technical teams. They also help users optimize their use of Google tools and keep up-to-date with product updates and best practices.

What is the difference between Google Support vs Technical Support Specialist?

AspectGoogle SupportTechnical Support Specialist
Required CredentialsBasic technical knowledge, customer service skillsTechnical certifications often preferred, such as CompTIA or Microsoft
Work EnvironmentRemote or on-site, tech companies, customer service centersCall centers, IT departments, tech companies
Employer & IndustryTech giants like Google, internet service providersIT firms, software companies, hardware providers
Common Search & ComparisonCustomer support roles at GoogleTechnical support roles in IT industry

Google Support primarily focuses on assisting users with Google products and services, emphasizing customer service and troubleshooting. Technical Support Specialists handle a broader range of technical issues across various IT products and hardware, often requiring technical certifications. While both roles involve troubleshooting and customer interaction, Google Support is specific to Google’s ecosystem, whereas Technical Support Specialists work across multiple brands and technologies.

More about Google Support jobs
What cities are hiring for Google Support jobs? Cities with the most Google Support job openings:
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What job categories do people searching Google Support jobs look for? The top searched job categories for Google Support jobs are:
Google Support jobs near you
Infographic showing various Google Support job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 1% Temporary, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Google Ads manager.

Slapend Rijk B.V.

Remote

Full-time

Posted 12 days ago

Job description

Ad spend managed
€20M+
Markets
14 languages
Commitment
5 + 2 days
Google support
Dedicated team
About us
We are an fast-growing international e-commerce brand for pet lovers, active across 14 languages and markets. We manage over €20 million in annual Google Ads spend and work directly with a dedicated Google support team through weekly dial-ins. We've visited the Google offices in Amsterdam and Dublin and expect to keep deepening that relationship. This is not a seat-warmer role, it's a high-performance environment where your decisions directly move revenue.
What the role looks like
We work in a 5 + 2 model: 5 full days of active campaign management, and 2 days of results monitoring and analysis - no full days off when campaigns are live. You'll own Performance Max, Shopping, Search, D-Gen and Display campaigns across 1-3 Markets/Languages, working with 3rd-party site-wide tracking software to maintain Real Time data quality and attribution.
This requires someone who is always thinking about what the numbers are saying, not someone who checks in once a day.
Responsibilities
-Build, manage and optimise campaigns across all 1-3 Markets
-Monitor performance daily including on weekends, spot issues before they become losses
-Work closely with our dedicated Google team in weekly calls and occasional HQ visits (Amsterdam, Dublin)
-Own tracking integrity via 3rd-party software, diagnose conversion gaps and attribution issues
-Translate multi-language market data into actionable campaign decisions
-Stay ahead of Google Ads product updates and test new features before they become standard
Requirements
What we're looking for
-Proven hands-on experience managing significant Google Ads budgets (ideally €1M+ per year)
-Deep understanding of Creatives, Display, D-Gen, Performance Max, Smart Bidding, feed optimisation and audience signals
-Comfortable with tracking setups: GTM, GA4, consent mode, 3rd-party attribution tools
-E-commerce background, you understand ROAS, margins, seasonality and product-level data
-Hunger to learn, this industry moves fast and we expect you to stay ahead of it
-Available 7 days with full focus Mon-Fri and active monitoring Sat-Sun
Benefits
What we offer
-Direct access to a dedicated Google support team with weekly calls - most agencies never get this
-Trips to Google HQ in Amsterdam and Dublin
-Profit-based bonus on top of base compensation - your results directly increase your earnings
-Real scale: €20M+ budget means your optimisations have immediate, measurable impact
-Lean, fast-moving team - no corporate layers, decisions get made quickly
Compensation structure: We work with a lower base hourly rate (based on skills necessary for this job) combined with a percentage bonus on profit. This means the better the campaigns perform, the more you earn. We're looking for someone who is motivated by results, not just hours. If you need more than 40 hours an week, that's totally fine for us and you can work remote from whatever paradise you prefer as well.

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