Fairfax, VA · On-site
$23 - $30.59/hr
At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer ...
Fairfax, VA · On-site
$23 - $30.59/hr
At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer ...
Broomfield, CO · On-site
$23 - $30.59/hr
At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer ...
Broomfield, CO · On-site
$23 - $30.59/hr
At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer ...
Fairfax, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Fairfax, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Lake Grove, NY · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Lake Grove, NY · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Cherry Hill, NJ · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Cherry Hill, NJ · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Troy, MI · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
New
Troy, MI · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
New
Willow Grove, PA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Willow Grove, PA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Mclean, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Mclean, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Lancaster, PA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Lancaster, PA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Orland Park, IL · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Orland Park, IL · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Boise, ID · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Boise, ID · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Bloomington, MN · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Bloomington, MN · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Augusta, GA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Augusta, GA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Grand Rapids, MI · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Grand Rapids, MI · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Minneapolis, MN · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Minneapolis, MN · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Lansing, MI · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Lansing, MI · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Allentown, PA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Allentown, PA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Pittsburgh, PA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
Pittsburgh, PA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Specialist, you offer technical support and skilled troubleshooting for all ...
$31.5K - $42.1K
9% of jobs
$42.1K - $52.7K
9% of jobs
$62.3K is the 25th percentile. Wages below this are outliers.
$52.7K - $63.3K
9% of jobs
$63.3K - $73.9K
11% of jobs
$73.9K - $84.5K
8% of jobs
The median wage is $90.3K / yr.
$84.5K - $95K
11% of jobs
$101.9K is the 75th percentile. Wages above this are outliers.
$95K - $105.6K
31% of jobs
$105.6K - $116.2K
2% of jobs
$116.2K - $126.8K
3% of jobs
$126.8K - $137.4K
5% of jobs
$137.4K - $148K
3% of jobs
$31.5K
$87.4K
$148K
| Aspect | Apple Technical Specialist | Apple Genius |
|---|---|---|
| Certifications | Apple Certified Support Professional (ACSP), product-specific training | Apple Certified Support Professional (ACSP), additional technical certifications |
| Work Environment | Retail stores, customer service, troubleshooting | Retail stores, technical diagnostics, repairs, customer support |
| Employer & Industry Usage | Apple retail stores, authorized service providers | Apple retail stores, Genius Bar |
| Common Search & Comparison | Customer support, product troubleshooting, sales support | Technical repairs, diagnostics, advanced troubleshooting |
Apple Technical Specialists focus on customer service, product support, and basic troubleshooting, while Apple Geniuses handle in-depth diagnostics, repairs, and technical issues. Both roles require Apple certifications and work in retail environments, but Geniuses typically have more technical expertise and responsibilities.
Cities with the most Apple Technical Specialist job openings:
States with the most job openings for Apple Technical Specialist jobs include:
The top searched job categories for Apple Technical Specialist jobs are:
$23 - $30.59/hr
Other
Medical, Dental, Retirement
This job post has expired today. Applications are no longer accepted.
8.0
Based on 677 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum QualificationsAt Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $23.00 and $30.59/hr, and most new hires start at $23.00. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
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Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Computer and electronic product manufacturing
10,000+ Employees
Cupertino, CA, US
1976
