Experience supporting enterprise customers or managing infrastructure operations within customer ... Google Cloud accelerates every organization's ability to digitally transform its business and ...
Experience supporting enterprise customers or managing infrastructure operations within customer ... Google Cloud accelerates every organization's ability to digitally transform its business and ...
Ability to communicate in English fluently to support clients in region. Preferred qualifications ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...
Ability to communicate in English fluently to support clients in region. Preferred qualifications ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...
Build, release, and support Clang/LLVM/MLIR-based compilers, debuggers, simulators, and performance analysis tools for Google TPU accelerators. * Optimize the TPU software ecosystem to support ...
Build, release, and support Clang/LLVM/MLIR-based compilers, debuggers, simulators, and performance analysis tools for Google TPU accelerators. * Optimize the TPU software ecosystem to support ...
... support our learners based on skilling needs, product strategy, and the latest technology. LPMs ... Google Cloud accelerates every organization's ability to digitally transform its business and ...
... support our learners based on skilling needs, product strategy, and the latest technology. LPMs ... Google Cloud accelerates every organization's ability to digitally transform its business and ...
... customer-facing or support role. * Experience engaging with, or presenting to, technical ... About the job When leading companies choose Google Cloud, it's a huge win for spreading the power ...
... customer-facing or support role. * Experience engaging with, or presenting to, technical ... About the job When leading companies choose Google Cloud, it's a huge win for spreading the power ...
You will contribute to customer adoption of Google Cloud by supporting partners as they illustrate ... how Google Cloud services can help customers innovate, bring their services to market faster ...
You will contribute to customer adoption of Google Cloud by supporting partners as they illustrate ... how Google Cloud services can help customers innovate, bring their services to market faster ...
... support long-term sustainable growth. Google Cloud accelerates every organization's ability to ... digitally transform its business and industry. We deliver enterprise-grade solutions that leverage ...
... support long-term sustainable growth. Google Cloud accelerates every organization's ability to ... digitally transform its business and industry. We deliver enterprise-grade solutions that leverage ...
Strategy and Operations Manager III, Partner, Google Cloud
Austin, TX · On-site
$99K - $137K/yr
... support recurring business reviews, and conduct ad-hoc analyses to inform go-to-market decision ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
Strategy and Operations Manager III, Partner, Google Cloud
Austin, TX · On-site
$99K - $137K/yr
... support recurring business reviews, and conduct ad-hoc analyses to inform go-to-market decision ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
Google utilizes AI tools to assist in assessing candidates in our hiring processes. Note: By ... Experience supporting long-term executive relationships, and developing territories/accounts from ...
Google utilizes AI tools to assist in assessing candidates in our hiring processes. Note: By ... Experience supporting long-term executive relationships, and developing territories/accounts from ...
Technical Program Manager III, Network Infrastructure Delivery, Google Cloud
Addison, TX · On-site
$124K - $161K/yr
Define the scope of projects and develop, execute, or manage project plans for supported program(s ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
Technical Program Manager III, Network Infrastructure Delivery, Google Cloud
Addison, TX · On-site
$124K - $161K/yr
Define the scope of projects and develop, execute, or manage project plans for supported program(s ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
Customer Engineer III, Outcome, Startups, Google Cloud
Austin, TX · On-site
$55.25 - $73.75/hr
... support role. * Experience in deployment planning, orchestration, or change management ... Experience with Google Cloud products and differentiation from competition. * Experience working ...
New
Customer Engineer III, Outcome, Startups, Google Cloud
Austin, TX · On-site
$55.25 - $73.75/hr
... support role. * Experience in deployment planning, orchestration, or change management ... Experience with Google Cloud products and differentiation from competition. * Experience working ...
New
Drive key initiatives to support growth and scale, bringing creative problem solving skills to ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
New
Drive key initiatives to support growth and scale, bringing creative problem solving skills to ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
New
Google Workspace Administrator
Dallas, TX · On-site
We are seeking a Certified Google Workspace Administrator to support a critical Mergers & Acquisitions (M&A) integration project . The ideal candidate will have strong experience with Google ...
Google Workspace Administrator
Dallas, TX · On-site
We are seeking a Certified Google Workspace Administrator to support a critical Mergers & Acquisitions (M&A) integration project . The ideal candidate will have strong experience with Google ...
Google Workspace Administrator
Dallas, TX · On-site
We are seeking a Certified Google Workspace Administrator to support a critical Mergers & Acquisitions (M&A) integration project . The ideal candidate will have strong experience with Google ...
Quick apply
Google Workspace Administrator
Dallas, TX · On-site
We are seeking a Certified Google Workspace Administrator to support a critical Mergers & Acquisitions (M&A) integration project . The ideal candidate will have strong experience with Google ...
Google Ads Specialist
San Antonio, TX · On-site
Flag performance issues early and escalate with supporting data Principal Duties and Responsibilities * Manages day-to-day campaign maintenance across Google Ads (Search, Display, YouTube, and Local ...
Quick apply
Google Ads Specialist
San Antonio, TX · On-site
Flag performance issues early and escalate with supporting data Principal Duties and Responsibilities * Manages day-to-day campaign maintenance across Google Ads (Search, Display, YouTube, and Local ...
Google Ads Specialist
San Antonio, TX · On-site
$10K/mo
Flag performance issues early and escalate with supporting data Principal Duties and Responsibilities * Manages day-to-day campaign maintenance across Google Ads (Search, Display, YouTube, and Local ...
Quick apply
Google Ads Specialist
San Antonio, TX · On-site
$10K/mo
Flag performance issues early and escalate with supporting data Principal Duties and Responsibilities * Manages day-to-day campaign maintenance across Google Ads (Search, Display, YouTube, and Local ...
Your strategies ensure that companies new to Google products get the highest quality customer support and that the Google Cloud program overall is kept on the cutting edge. As a Third Party Data ...
Your strategies ensure that companies new to Google products get the highest quality customer support and that the Google Cloud program overall is kept on the cutting edge. As a Third Party Data ...
... Google . Responsibilities * Lead a team of individuals; set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance ...
... Google . Responsibilities * Lead a team of individuals; set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance ...
... support data-driven strategic planning. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and ...
... support data-driven strategic planning. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and ...
As a Strategic Negotiator, you combine your deep market knowledge of a given sector with tech industry savvy to negotiate cost-effective solutions to support Google's infrastructure growth. You'll ...
As a Strategic Negotiator, you combine your deep market knowledge of a given sector with tech industry savvy to negotiate cost-effective solutions to support Google's infrastructure growth. You'll ...
Google Support information
See Texas salary details
$10.97 - $12.20
1% of jobs
$12.20 - $13.42
4% of jobs
$14.37 is the 25th percentile. Wages below this are outliers.
$13.42 - $14.64
25% of jobs
$14.64 - $15.86
14% of jobs
The median wage is $16.33 / hr.
$15.86 - $17.08
14% of jobs
$17.08 - $18.30
10% of jobs
$18.91 is the 75th percentile. Wages above this are outliers.
$18.30 - $19.52
13% of jobs
$19.52 - $20.75
4% of jobs
$20.75 - $21.97
8% of jobs
$21.97 - $23.19
3% of jobs
$23.19 - $24.41
3% of jobs
$10
$17
$24
How much do google support jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Google Support Specialist, and why are they important?
Does Google have remote customer service jobs?
What are some common challenges faced by Google Support specialists, and how can they effectively address them?
How can I make 2000 a week working from home?
How much does Google IT support pay per hour?
What does a Google Support specialist do?
Can I get a job with Google with no experience?
What is the difference between Google Support vs Technical Support Specialist?
| Aspect | Google Support | Technical Support Specialist |
|---|---|---|
| Required Credentials | Basic technical knowledge, customer service skills | Technical certifications often preferred, such as CompTIA or Microsoft |
| Work Environment | Remote or on-site, tech companies, customer service centers | Call centers, IT departments, tech companies |
| Employer & Industry | Tech giants like Google, internet service providers | IT firms, software companies, hardware providers |
| Common Search & Comparison | Customer support roles at Google | Technical support roles in IT industry |
Google Support primarily focuses on assisting users with Google products and services, emphasizing customer service and troubleshooting. Technical Support Specialists handle a broader range of technical issues across various IT products and hardware, often requiring technical certifications. While both roles involve troubleshooting and customer interaction, Google Support is specific to Google’s ecosystem, whereas Technical Support Specialists work across multiple brands and technologies.

Full-time
Posted 3 days ago
Google rating
8.8
Based on 101 frontline employees who took The Breakroom Quiz
51st of 245 rated software companies
Job description
X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
- Experience supporting enterprise customers or managing infrastructure operations within customer-owned or partner-managed data center facilities, including lifecycle management, hardware maintenance, RMA processes, and technical escalation management.
Preferred qualifications:
- MBA or Master's degree in a Management, Technical, or Engineering field.
- Experience in one or more of the following areas: AI infrastructure deployment, data center facilities (power and cooling), or large-scale networking architecture.
- Customer-facing migration experience, including service discovery, assessment, planning, execution, and operations.
- Excellent written and verbal communication, presentation, problem-solving, and client management skills.
About the job
As an Enterprise Account Manager (EAM) on the Google Enterprise Services team, you will support global organizations deploying and managing massive-scale infrastructure, with a specific focus on customers deploying specialized hardware within their own data center facilities. In this role, you will help bridge the gap between specialized hardware and enterprise software, guiding customers through both strategic and technical challenges to shape the future of large-scale distributed computing. This position requires regular engagement with stakeholders, including enterprise executives and a geographically distributed, cross-functional team.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $140000 - $205000 (USD) 15% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities
- Work with customer executives, technical leads, and partners to manage and deliver successful deployments becoming a trusted advisor to decision makers throughout the engagement.
- Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
- Develop relationships with stakeholders to understand customer's business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
- Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
- Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate adoption.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
About Google
Sourced by ZipRecruiter
Industry
Software development and technology, communication and media
Company size
10,000+ Employees
Headquarters location
Mountain View, CA, US