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Google Support Jobs in Texas (NOW HIRING)

Flag performance issues early and escalate with supporting data Principal Duties and Responsibilities * Manages day-to-day campaign maintenance across Google Ads (Search, Display, YouTube, and Local ...

Flag performance issues early and escalate with supporting data Principal Duties and Responsibilities * Manages day-to-day campaign maintenance across Google Ads (Search, Display, YouTube, and Local ...

As a Strategic Negotiator, you combine your deep market knowledge of a given sector with tech industry savvy to negotiate cost-effective solutions to support Google's infrastructure growth. You'll ...

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Google Support information

See Texas salary details

$10

$17

$24

How much do google support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for google support in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Google Support Specialist, and why are they important?

To thrive as a Google Support Specialist, you need strong troubleshooting abilities, technical knowledge of Google products, and at least a bachelor's degree or relevant experience. Familiarity with support ticketing systems, Google Workspace, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help deliver effective customer support and build client trust. These skills are crucial for resolving user issues efficiently and ensuring customer satisfaction with Google’s services.

Does Google have remote customer service jobs?

Google Support roles often include remote customer service positions that involve assisting users via phone, email, or chat. These jobs typically require strong communication skills and familiarity with Google's products, and they may be available as part-time or full-time remote work depending on the role and location requirements.

What are some common challenges faced by Google Support specialists, and how can they effectively address them?

Google Support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and navigating rapidly changing product features. To address these challenges, specialists rely on thorough training, up-to-date knowledge bases, and strong collaboration with product and engineering teams. Proactive communication, excellent problem-solving skills, and adaptability are key to providing effective support and maintaining user satisfaction in this dynamic environment.

How can I make 2000 a week working from home?

As a Google Support representative or similar remote support role, earning $2000 a week typically requires full-time employment, high performance, and possibly working extra hours or handling high-volume support tasks. Developing strong communication skills, technical knowledge, and efficiency with support tools can help increase earnings, but such income levels often depend on company policies, experience, and workload expectations.

How much does Google IT support pay per hour?

Google IT support roles typically pay between $20 and $35 per hour, depending on experience, location, and specific responsibilities. These positions often require technical skills, certifications, and the ability to troubleshoot hardware and software issues in a fast-paced environment.

What does a Google Support specialist do?

A Google Support specialist assists users with troubleshooting and resolving issues related to Google products and services, such as Gmail, Google Drive, and Google Workspace. They provide technical guidance, answer user queries, and offer solutions through various channels like phone, email, or chat. Their role is to ensure customer satisfaction by addressing concerns, explaining product features, and sometimes escalating more complex problems to higher-level technical teams. They also help users optimize their use of Google tools and keep up-to-date with product updates and best practices.

Can I get a job with Google with no experience?

Google Support roles typically require some customer service or technical skills, but entry-level positions may be available to candidates with little or no experience if they demonstrate strong communication and problem-solving abilities. Relevant certifications or training can improve chances, and some roles may offer on-the-job training for new hires.

What is the difference between Google Support vs Technical Support Specialist?

AspectGoogle SupportTechnical Support Specialist
Required CredentialsBasic technical knowledge, customer service skillsTechnical certifications often preferred, such as CompTIA or Microsoft
Work EnvironmentRemote or on-site, tech companies, customer service centersCall centers, IT departments, tech companies
Employer & IndustryTech giants like Google, internet service providersIT firms, software companies, hardware providers
Common Search & ComparisonCustomer support roles at GoogleTechnical support roles in IT industry

Google Support primarily focuses on assisting users with Google products and services, emphasizing customer service and troubleshooting. Technical Support Specialists handle a broader range of technical issues across various IT products and hardware, often requiring technical certifications. While both roles involve troubleshooting and customer interaction, Google Support is specific to Google’s ecosystem, whereas Technical Support Specialists work across multiple brands and technologies.

What are popular job titles related to Google Support jobs in Texas? For Google Support jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Google Support jobs? Cities in Texas with the most Google Support job openings:
Infographic showing various Google Support job openings in Texas as of July 2026, with employment types broken down into 80% Full Time, 12% Part Time, and 8% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $36,028 per year, or $17.3 per hour.
Enterprise Account Manager, Enterprise Services, Google Cloud

Enterprise Account Manager, Enterprise Services, Google Cloud

Google

Austin, TX • On-site

Full-time

Posted 3 days ago


Google rating

8.8

Company rating: 8.8 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

51st of 245 rated software companies


Job description

info_outline
X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA.
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting enterprise customers or managing infrastructure operations within customer-owned or partner-managed data center facilities, including lifecycle management, hardware maintenance, RMA processes, and technical escalation management.

Preferred qualifications:
  • MBA or Master's degree in a Management, Technical, or Engineering field.
  • Experience in one or more of the following areas: AI infrastructure deployment, data center facilities (power and cooling), or large-scale networking architecture.
  • Customer-facing migration experience, including service discovery, assessment, planning, execution, and operations.
  • Excellent written and verbal communication, presentation, problem-solving, and client management skills.

About the job
As an Enterprise Account Manager (EAM) on the Google Enterprise Services team, you will support global organizations deploying and managing massive-scale infrastructure, with a specific focus on customers deploying specialized hardware within their own data center facilities. In this role, you will help bridge the gap between specialized hardware and enterprise software, guiding customers through both strategic and technical challenges to shape the future of large-scale distributed computing. This position requires regular engagement with stakeholders, including enterprise executives and a geographically distributed, cross-functional team.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $140000 - $205000 (USD) 15% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities
  • Work with customer executives, technical leads, and partners to manage and deliver successful deployments becoming a trusted advisor to decision makers throughout the engagement.
  • Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand customer's business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate adoption.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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