ZipRecruiter

Log In

1

Google Support Jobs (NOW HIRING)

Emish Market

Customer Service Representative

Fife, WA · On-site

$20 - $22/hr

In addition, you will assist with responding to Google reviews and providing product recommendations for grocery items, bakery goods, and café menu options. Because this role supports both retail ...

Google

Customer Engineer II, Outcome, Google Cloud

Austin, TX · On-site

$55.25 - $73.75/hr

... support role. * Experience in deployment planning, orchestration, or change management ... Experience with Google Cloud products and differentiation from competition. * Experience working ...

next page

Showing results 1-20

All JobsGoogle Support Jobs

Google Support information

See salary details

$11

$18

$26

How much do google support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for google support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Google Support Specialist, and why are they important?

To thrive as a Google Support Specialist, you need strong troubleshooting abilities, technical knowledge of Google products, and at least a bachelor's degree or relevant experience. Familiarity with support ticketing systems, Google Workspace, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help deliver effective customer support and build client trust. These skills are crucial for resolving user issues efficiently and ensuring customer satisfaction with Google’s services.

What are some common challenges faced by Google Support specialists, and how can they effectively address them?

Google Support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and navigating rapidly changing product features. To address these challenges, specialists rely on thorough training, up-to-date knowledge bases, and strong collaboration with product and engineering teams. Proactive communication, excellent problem-solving skills, and adaptability are key to providing effective support and maintaining user satisfaction in this dynamic environment.

What does a Google Support specialist do?

A Google Support specialist assists users with troubleshooting and resolving issues related to Google products and services, such as Gmail, Google Drive, and Google Workspace. They provide technical guidance, answer user queries, and offer solutions through various channels like phone, email, or chat. Their role is to ensure customer satisfaction by addressing concerns, explaining product features, and sometimes escalating more complex problems to higher-level technical teams. They also help users optimize their use of Google tools and keep up-to-date with product updates and best practices.

What is the difference between Google Support vs Technical Support Specialist?

AspectGoogle SupportTechnical Support Specialist
Required CredentialsBasic technical knowledge, customer service skillsTechnical certifications often preferred, such as CompTIA or Microsoft
Work EnvironmentRemote or on-site, tech companies, customer service centersCall centers, IT departments, tech companies
Employer & IndustryTech giants like Google, internet service providersIT firms, software companies, hardware providers
Common Search & ComparisonCustomer support roles at GoogleTechnical support roles in IT industry

Google Support primarily focuses on assisting users with Google products and services, emphasizing customer service and troubleshooting. Technical Support Specialists handle a broader range of technical issues across various IT products and hardware, often requiring technical certifications. While both roles involve troubleshooting and customer interaction, Google Support is specific to Google’s ecosystem, whereas Technical Support Specialists work across multiple brands and technologies.

More about Google Support jobs
What cities are hiring for Google Support jobs? Cities with the most Google Support job openings:
What states have the most Google Support jobs? States with the most job openings for Google Support jobs include:
What job categories do people searching Google Support jobs look for? The top searched job categories for Google Support jobs are:
Google Support jobs near you
Infographic showing various Google Support job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 1% Temporary, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Product Specialist, Core GTM, Google Play

Google

San Francisco, CA • On-site

Full-time

Posted 24 days ago

Google rating

8.8

Company rating: 8.8 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

32nd of 188 rated software companies

Job description

info_outline
X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Mountain View, CA, USA.
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in a technical project management or a customer-facing role.
  • Experience managing projects from inception to completion within a global organization.
  • Experience in the e-commerce, gaming, or digital content industry.

Preferred qualifications:
  • Experience collaborating with engineering teams on customer relationship management (CRM), Salesforce, or marketing infrastructure.
  • Experience in using product development and operationalization frameworks.
  • Experience in translating research and performance data into insights for product roadmaps.
  • Experience in launching and iterating user-facing features while managing product trade-offs.
  • Ability to navigate ambiguity and prioritize heavy workloads using business case analysis.

About the job
Google Play is at the heart of the Android ecosystem, providing the apps, games, and digital content that bring Android devices to life. The Play store serves more than 2.5B users across over 190 countries, and is a critical driver of Google's overall business growth.
Googlers working on the Play go-to-market (GTM) teams own content strategy and publishing within the Play Store across all regions and verticals (Apps, Games, and more).
As a Product Specialist, you will be responsible for delivering technical and operational solutions that bridge the gap between business needs and execution. You will work on multiple projects concurrently, partnering with cross-functional teams to implement and optimize GTM programs within Google Play.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video .
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $114000 - $164000 (USD) 15% bonus target bonus equity benefits
Learn more about benefits at Google .
Responsibilities
  • Lead the implementation of technical solutions for GTM programs, providing technical assistance on product integrations, upgrades, and custom solutions.
  • Address partner and stakeholder issues by designing and building new processes, workflows, automations and deliverables that anticipate and mitigate future issues.
  • Partner with cross-functional teams (Product, Engineering, Marketing) to drive feature adoption, communications, and technical issue resolution.
  • Manage project delivery through the complete life cycle, including scoping, planning, executing, and implementing rollouts, ensuring deliverables are met on time.
  • Provide product training and solution support, acting as an escalation point for technical questions and troubleshooting need.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

What Google employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply