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Google Support Jobs in Washington (NOW HIRING)

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Google Support information

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$13

$21

$29

How much do google support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for google support in Washington is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Google Support Specialist, and why are they important?

To thrive as a Google Support Specialist, you need strong troubleshooting abilities, technical knowledge of Google products, and at least a bachelor's degree or relevant experience. Familiarity with support ticketing systems, Google Workspace, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help deliver effective customer support and build client trust. These skills are crucial for resolving user issues efficiently and ensuring customer satisfaction with Google’s services.

What are some common challenges faced by Google Support specialists, and how can they effectively address them?

Google Support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and navigating rapidly changing product features. To address these challenges, specialists rely on thorough training, up-to-date knowledge bases, and strong collaboration with product and engineering teams. Proactive communication, excellent problem-solving skills, and adaptability are key to providing effective support and maintaining user satisfaction in this dynamic environment.

Can I work for Google from home?

Google Support roles can often be performed remotely, depending on the specific position and team requirements. Candidates typically need a reliable internet connection, a suitable workspace, and may be required to complete training or certification programs. Remote work policies vary by role and location, so it is advisable to review the job listing for specific details.

What does a Google Support specialist do?

A Google Support specialist assists users with troubleshooting and resolving issues related to Google products and services, such as Gmail, Google Drive, and Google Workspace. They provide technical guidance, answer user queries, and offer solutions through various channels like phone, email, or chat. Their role is to ensure customer satisfaction by addressing concerns, explaining product features, and sometimes escalating more complex problems to higher-level technical teams. They also help users optimize their use of Google tools and keep up-to-date with product updates and best practices.

How to apply for Google work from home?

To apply for a Google support work-from-home position, visit the Google Careers website and search for remote support roles. Submit an online application, ensuring your resume highlights relevant customer service skills and technical knowledge, and complete any required assessments or interviews online.

How difficult is it to get hired at Google?

Getting hired as a Google Support specialist can be competitive, often requiring relevant customer service experience, technical skills, and strong problem-solving abilities. The hiring process typically involves multiple interview rounds, including technical and behavioral assessments, and may require familiarity with Google's tools and support systems.

What job makes $10,000 a month without a degree?

A support specialist at a large tech company or in specialized IT roles can earn around $10,000 per month without a degree, especially with experience and certifications in areas like networking, cloud services, or cybersecurity. High-paying support roles often require strong technical skills, problem-solving abilities, and familiarity with tools like ticketing systems and remote support software.

What is the difference between Google Support vs Technical Support Specialist?

AspectGoogle SupportTechnical Support Specialist
Required CredentialsBasic technical knowledge, customer service skillsTechnical certifications often preferred, such as CompTIA or Microsoft
Work EnvironmentRemote or on-site, tech companies, customer service centersCall centers, IT departments, tech companies
Employer & IndustryTech giants like Google, internet service providersIT firms, software companies, hardware providers
Common Search & ComparisonCustomer support roles at GoogleTechnical support roles in IT industry

Google Support primarily focuses on assisting users with Google products and services, emphasizing customer service and troubleshooting. Technical Support Specialists handle a broader range of technical issues across various IT products and hardware, often requiring technical certifications. While both roles involve troubleshooting and customer interaction, Google Support is specific to Google’s ecosystem, whereas Technical Support Specialists work across multiple brands and technologies.

What are popular job titles related to Google Support jobs in Washington? For Google Support jobs in Washington, the most frequently searched job titles are:
What cities in Washington are hiring for Google Support jobs? Cities in Washington with the most Google Support job openings:
Infographic showing various Google Support job openings in Washington as of June 2026, with employment types broken down into 93% Full Time, 1% Temporary, and 6% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,799 per year, or $21.1 per hour.
Google Workspace Administrator

Google Workspace Administrator

Storsoft Technology Corporation

Washington, DC • On-site

$95K - $150K/yr

Contractor

Retirement

This job post has expired today. Applications are no longer accepted.


Job description

A governmental agency is seeking an experienced Google Workspace Administrator to serve as the dedicated, full-time technical lead for the Museum's Google Workspace environment. This is a new initiative. The Administrator will manage the full GWS tenant - ensuring secure, reliable, and compliant collaboration services for approximately 900 active users across the Museum's operations. The role reports to Museum IT leadership and serves as the primary liaison between internal stakeholders, Google support, and third-party vendors.

Key responsibilities

  • Administer all Google Workspace domains, services, organizational units (22 OUs), groups (653), and shared drives (1,294) for the Museum's commercial GWS tenant
  • Manage user accounts, role-based access, and identity lifecycle (onboarding, role changes, offboarding) across 40 privileged admin accounts
  • Oversee and optimize Gmail, Google Drive, Docs/Sheets/Slides, Meet, Chat, Calendar, Google Voice, Gemini for Workspace, and NotebookLM
  • Implement and enforce MFA, password standards, session controls, and device trust policies in coordination with the Museum's Okta IdP
  • Manage DLP in coordination with the existing third-party CASB solution
  • Monitor security alerts and respond to phishing, account compromise, and unauthorized access events; provide on-call support for critical outages
  • Ensure GWS environment aligns with NIST SP 800-53, FISMA, and the Museum's FedRAMP Moderate migration objectives
  • Support ATO documentation, audits, and compliance assessments
  • Lead Google Drive storage governance and optimization (current footprint: 23.5 TB Drive / 47.49 TB total)
  • Coordinate change management, maintain system health, and manage incident response via ServiceNow
  • Provide technical training to 6–8 Museum FTE Google administrators and develop best-practice guidance for the broader Museum community
  • Deliver monthly status reports and maintain operational runbooks and governance documentation
  • Collaborate with JAMF (Apple), Google MDM (mobile), and EndPoint Central (all other assets) for endpoint integration

Required certifications & qualifications

  • Google Workspace Administrator Professional Certification required
  • Google Cloud Certified – Professional Cloud Security Engineer preferred
  • Google Cloud Certified – Professional Cloud Architect preferred
  • Demonstrated experience administering Google Workspace in a large enterprise or federal/federal-adjacent environment
  • Strong working knowledge of identity management, MFA implementation, and zero-trust security principles
  • Hands-on experience with environments governed by NIST 800-53, FISMA, and FedRAMP requirements
  • Familiarity with Okta (SSO/IdP federation), CASB-based DLP solutions, and ServiceNow ITSM platforms
  • Experience managing CUI data types including Federal PII, PCI, and HIPAA in a cloud collaboration environment
  • Ability to obtain a Public Trust background investigation with financial background check

Company Description

We are a leading HR company committed to creating a positive and productive work environment. Our team of experienced professionals strive to provide our employees with the best support, tools, and resources to make their work meaningful and rewarding. We offer competitive compensation and benefits, flexible scheduling, and a positive and encouraging culture. With us, you'll have the opportunity to make an impact and be part of a team of people devoted to helping you succeed.