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Google Support Jobs in Washington (NOW HIRING)

E Logic

Google Workspace Administrator

Washington, DC · On-site

$110K/yr

E-Logic Inc. is seeking a highly skilled Google Workspace Administrator to support the United States Holocaust Memorial Museum (USHMM). This role serves as the primary Subject Matter Expert for the ...

Deloitte

Cyber - Google SecOps - Manager

Mclean, VA · On-site

As a Google SecOps Manager supporting Google SecOps engagements, you will contribute to high-visibility projects by applying advanced SOC engineering experience and knowledge of Google SecOps, threat ...

Google

Administrative Business Partner

Reston, VA · On-site

You move quickly with the changing environment and are up to date with the latest Google products and services. You also use that knowledge to strategically support your team's projects. In addition ...

Google

Lead, Threat Intelligence Analysis

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive strategic planning of Threat Intelligence Analysis in support of broader Global Intel Google goals. Information collected and processed as part of your Google Careers profile, and any job ...

Google

Area Scheduling Lead, Mid Atlantic

Reston, VA · On-site

US: $159000 - $230000 (USD) 15% bonus target equity benefits Learn more about benefits at Google . Responsibilities * Create and manage schedules that support data center project execution. * Lead ...

Google

Lead, AI External Testing and Feedback

Washington, DC · On-site

$53.75 - $73.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will streamline complex workflows and provide support to internal stakeholders. You should be comfortable with both qualitative analysis and structured data sets. At Google we work hard to earn ...

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How much do google support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for google support in Washington is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.12 per hour, depending on experience, location, and employer.

What does a Google Support specialist do?

A Google Support specialist assists users with troubleshooting and resolving issues related to Google products and services, such as Gmail, Google Drive, and Google Workspace. They provide technical guidance, answer user queries, and offer solutions through various channels like phone, email, or chat. Their role is to ensure customer satisfaction by addressing concerns, explaining product features, and sometimes escalating more complex problems to higher-level technical teams. They also help users optimize their use of Google tools and keep up-to-date with product updates and best practices.

What are the key skills and qualifications needed to thrive as a Google Support specialist?

To thrive as a Google Support Specialist, you need strong troubleshooting abilities, technical knowledge of Google products, and at least a bachelor's degree or relevant experience. Familiarity with support ticketing systems, Google Workspace, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help deliver effective customer support and build client trust. These skills are crucial for resolving user issues efficiently and ensuring customer satisfaction with Google’s services.

What are some common challenges faced by Google Support specialists, and how can they effectively address them?

Google Support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and navigating rapidly changing product features. To address these challenges, specialists rely on thorough training, up-to-date knowledge bases, and strong collaboration with product and engineering teams. Proactive communication, excellent problem-solving skills, and adaptability are key to providing effective support and maintaining user satisfaction in this dynamic environment.

What is the difference between Google Support vs Technical Support Specialist?

AspectGoogle SupportTechnical Support Specialist
Required CredentialsBasic technical knowledge, customer service skillsTechnical certifications often preferred, such as CompTIA or Microsoft
Work EnvironmentRemote or on-site, tech companies, customer service centersCall centers, IT departments, tech companies
Employer & IndustryTech giants like Google, internet service providersIT firms, software companies, hardware providers
Common Search & ComparisonCustomer support roles at GoogleTechnical support roles in IT industry

Google Support primarily focuses on assisting users with Google products and services, emphasizing customer service and troubleshooting. Technical Support Specialists handle a broader range of technical issues across various IT products and hardware, often requiring technical certifications. While both roles involve troubleshooting and customer interaction, Google Support is specific to Google’s ecosystem, whereas Technical Support Specialists work across multiple brands and technologies.

Does Google Support offer remote positions?

Google Support roles often offer remote or hybrid work options, depending on the position and location. Candidates should review specific job postings for remote work availability and requirements, which may include familiarity with remote collaboration tools and strong communication skills.

What are popular job titles related to Google Support jobs in Washington?

For Google Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Google Support jobs in Washington look for?

The top searched job categories for Google Support jobs in Washington are:

What cities in Washington are hiring for Google Support jobs?

Cities in Washington with the most Google Support job openings:

Google Support jobs near you
Infographic showing various Google Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,799 per year, or $21.1 per hour.

Google Workspace Administrator

E Logic

Washington, DC • On-site

$110K/yr

Full-time

Posted 12 days ago

Job description

E-Logic Inc. is seeking a highly skilled Google Workspace Administrator to support the United States Holocaust Memorial Museum (USHMM). This role serves as the primary Subject Matter Expert for the Museum's Google Workspace environment, responsible for comprehensive administration, governance, security, and optimization. You will work closely with the Museum's IT leadership and a team of system administrators to ensure the platform meets stringent federal compliance requirements, including NIST 800-53 and FedRAMP Moderate.

This is a unique opportunity to apply your expertise in a mission-driven organization that relies on secure, modern, and efficient digital tools to support its operations.

Key ResponsibilitiesPlatform Administration & Account Management
  • Serve as the primary administrator for all Google Workspace domains and services.
  • Manage user accounts, groups, organizational units, and role-based access controls.
  • Oversee licensing, subscriptions, and cost management for 900+ users.
  • Implement and maintain identity lifecycle processes including onboarding, role changes, and offboarding (integrated with Okta).
Core Service Management
  • Manage and optimize Gmail, Google Drive (23.5 TB+), Google Docs, Sheets, Slides, and Forms.
  • Administer Google Meet, Chat, Calendar, and resource scheduling.
  • Manage and optimize Google Gemini and NotebookLM for internal Museum use.
Security & Access Controls
  • Implement and manage Multi-Factor Authentication (MFA) with mandatory enforcement for privileged accounts.
  • Configure and maintain identity federation and Single Sign-On (SSO) via Okta.
  • Enforce security policies including password standards, session controls, and device trust.
  • Manage Data Loss Prevention (DLP) in coordination with a third-party CASB.
  • Monitor security alerts and respond to threats such as phishing, account compromise, or unauthorized access.
Compliance & Risk Management
  • Ensure the Google Workspace environment aligns with NIST Cybersecurity Framework, NIST SP 800-53, FISMA, and FedRAMP Moderate requirements.
  • Support audits, assessments, and Authority to Operate (ATO) activities by maintaining accurate documentation and evidence of security controls.
Operations, Maintenance & Optimization
  • Perform routine system health checks and configuration reviews.
  • Manage updates to policies, features, and administrative settings.
  • Lead strategic planning for Google Workspace adoption and continuous improvement.
  • Provide technical training, documentation, and guidance to the Museum's existing Google administrators.
Required Qualifications
  • Google Workspace Administrator Professional certification (current and in good standing).
Preferred Qualifications
  • Google Cloud Certified - Professional Cloud Security Engineer.
  • Google Cloud Certified - Professional Cloud Architect.
Experience Requirements
  • Proven experience administering Google Workspace in a large enterprise (900+ users) or federal/federal-adjacent environment.
  • Strong understanding of identity management, MFA implementation, and zero-trust principles.
  • Hands-on experience supporting environments aligned with NIST, FISMA, and FedRAMP requirements.
  • Experience with Okta for identity federation, third-party CASB for DLP, and ServiceNow for ITSM is highly desirable.
Position Details
  • Onsite Requirement: Hybrid - 5 days onsite at the USHMM facility in Washington, D.C., over a two-week period.
  • After-Hours Support: Required for critical outages/incidents. Compensatory time off will be provided for any after-hours work.
  • Security Process: Must successfully complete a Suitability Determination and FBI Fingerprint Criminal Background Check (Public Trust level with financial background check). This process takes approximately two weeks.
Location
  • Primary Work Location: United States Holocaust Memorial Museum, 100 Raoul Wallenberg Pl SW, Washington, D.C. 20024.
  • Remote Work: Hybrid schedule with required onsite presence as specified above.
Equal Opportunity Employer

E-Logic Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.