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Google Support Jobs in Seattle, WA (NOW HIRING)

Emish Market

Customer Service Representative

Fife, WA · On-site

$20 - $22/hr

  • Medical

  • PTO

In addition, you will assist with responding to Google reviews and providing product recommendations for grocery items, bakery goods, and café menu options.Because this role supports both retail and ...

Google

Launch Manager, Google Play Trust and Safety

Kirkland, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Establish ongoing maintenance and operational support pipelines, continuously refine evaluation ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...

New

Google

Field Sales Manager III, Google Cloud

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience supporting a team to expand existing accounts, secure new customers, and accelerate ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...

Google

Customer Engineer III, Outcome, GCP, Google Cloud

Seattle, WA · On-site

$63.50 - $84.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support role. * Experience in deployment planning, orchestration, or change management ... Experience with Google Cloud products and differentiation from competition. * Experience working ...

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How much do google support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for google support in Seattle, WA is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Google Support specialist?

To thrive as a Google Support Specialist, you need strong troubleshooting abilities, technical knowledge of Google products, and at least a bachelor's degree or relevant experience. Familiarity with support ticketing systems, Google Workspace, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help deliver effective customer support and build client trust. These skills are crucial for resolving user issues efficiently and ensuring customer satisfaction with Google’s services.

What are some common challenges faced by Google Support specialists, and how can they effectively address them?

Google Support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and navigating rapidly changing product features. To address these challenges, specialists rely on thorough training, up-to-date knowledge bases, and strong collaboration with product and engineering teams. Proactive communication, excellent problem-solving skills, and adaptability are key to providing effective support and maintaining user satisfaction in this dynamic environment.

What does a Google Support specialist do?

A Google Support specialist assists users with troubleshooting and resolving issues related to Google products and services, such as Gmail, Google Drive, and Google Workspace. They provide technical guidance, answer user queries, and offer solutions through various channels like phone, email, or chat. Their role is to ensure customer satisfaction by addressing concerns, explaining product features, and sometimes escalating more complex problems to higher-level technical teams. They also help users optimize their use of Google tools and keep up-to-date with product updates and best practices.

What is the difference between Google Support vs Technical Support Specialist?

AspectGoogle SupportTechnical Support Specialist
Required CredentialsBasic technical knowledge, customer service skillsTechnical certifications often preferred, such as CompTIA or Microsoft
Work EnvironmentRemote or on-site, tech companies, customer service centersCall centers, IT departments, tech companies
Employer & IndustryTech giants like Google, internet service providersIT firms, software companies, hardware providers
Common Search & ComparisonCustomer support roles at GoogleTechnical support roles in IT industry

Google Support primarily focuses on assisting users with Google products and services, emphasizing customer service and troubleshooting. Technical Support Specialists handle a broader range of technical issues across various IT products and hardware, often requiring technical certifications. While both roles involve troubleshooting and customer interaction, Google Support is specific to Google’s ecosystem, whereas Technical Support Specialists work across multiple brands and technologies.

What are popular job titles related to Google Support jobs in Seattle, WA?

For Google Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Google Support jobs in Seattle, WA look for?

The top searched job categories for Google Support jobs in Seattle, WA are:

Google Support jobs near you
Infographic showing various Google Support job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,008 per year, or $21.2 per hour.

Technical Solutions Engineer, Compute, High Touch Support, Google Cloud

Google

Seattle, WA • On-site

Full-time

Posted 28 days ago

Google rating

8.8

Company rating: 8.8 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

49th of 244 rated software companies

Job description

Job Summary:
Google is a leading technology company that provides cloud solutions to businesses worldwide. The Technical Solutions Engineer role focuses on troubleshooting and resolving customer technical issues while providing support for Google Cloud products, ensuring a seamless transition for customers to the cloud.
Responsibilities:
• Work within a team of engineers/consultants that globally ensure 24-hour customer support. This will include a need to sometimes work non-standard hours/shifts, and may include weekends as needed.
• Manage the customer’s problem through effective diagnosis, resolution, or investigation tools implementation to increase productivity for customer issues on Google Cloud Platform products.
• Act as a consultant and subject matter expert for Engineering, Sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
• Develop an understanding of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
• Work closely with Product and Engineering teams to improve the product, and interact with Site Reliability Engineering teams to drive high-quality production. Understand customer issues and advocate their needs with cross-functional teams.
Qualifications:
Required:
• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 9 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• 9 years of experience with computer networking and web technologies (HTTP, HTML, DNS, etc.).
• Experience managing Linux/Unix or Windows systems at a system administrator level.
• Experience with one or more core programming or scripting languages (e.g., C, C++, C#, Java, Python, JavaScript, PowerShell, Bash/Shell, Perl, Visual Basic).
Preferred:
• Experience with any of the following solutions: system virtualization, on-premise or hybrid cloud computing.
• Experience working with distributed systems.
• Experience with cloud computing (i.e., certifications, internships, coursework, etc.) and debugging complex workload issues across large-scale, multi-node environments.
• Familiarity with common solutions, design patterns, or best practices.
Company:
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet. Founded in 1998, the company is headquartered in Mountain View, USA, with a team of 10001+ employees. The company is currently Late Stage.

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