Experience supporting customers in cloud operations (e.g., launch or capacity planning, product ... Google Cloud accelerates every organization's ability to digitally transform its business and ...
Experience supporting customers in cloud operations (e.g., launch or capacity planning, product ... Google Cloud accelerates every organization's ability to digitally transform its business and ...
Customer Engineer III, Platform, Retail, Google Cloud
Atlanta, GA · On-site
$53.50 - $71.75/hr
Google's hybrid workplace includes remote and in-office roles. By applying to this position you ... support role. * Experience with cloud engineering, on-premise engineering, virtualization, or ...
Customer Engineer III, Platform, Retail, Google Cloud
Atlanta, GA · On-site
$53.50 - $71.75/hr
Google's hybrid workplace includes remote and in-office roles. By applying to this position you ... support role. * Experience with cloud engineering, on-premise engineering, virtualization, or ...
Global Practice Architect, Security, Google Cloud
Atlanta, GA · On-site
$63 - $83.75/hr
Google Cloud accelerates every organization's ability to digitally transform its business and ... Support the design and implementation of integrated GTM Security blueprints across the full ...
Global Practice Architect, Security, Google Cloud
Atlanta, GA · On-site
$63 - $83.75/hr
Google Cloud accelerates every organization's ability to digitally transform its business and ... Support the design and implementation of integrated GTM Security blueprints across the full ...
Experience supporting large enterprise organizations, expanding existing accounts, securing new ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...
Experience supporting large enterprise organizations, expanding existing accounts, securing new ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...
Technical Program Manager III, Networking, Google Cloud
Atlanta, GA · On-site
$124K - $160K/yr
Experience in network engineering/deployment and supporting product features, services and ... As a Technical Program Manager at Google, you'll use your technical expertise to lead complex ...
Technical Program Manager III, Networking, Google Cloud
Atlanta, GA · On-site
$124K - $160K/yr
Experience in network engineering/deployment and supporting product features, services and ... As a Technical Program Manager at Google, you'll use your technical expertise to lead complex ...
... support role. * Experience in pre-sales or field engineering at an enterprise technology company ... Google Cloud accelerates every organization's ability to digitally transform its business and ...
... support role. * Experience in pre-sales or field engineering at an enterprise technology company ... Google Cloud accelerates every organization's ability to digitally transform its business and ...
... support long-term sustainable growth. Google Cloud accelerates every organization's ability to ... digitally transform its business and industry. We deliver enterprise-grade solutions that leverage ...
... support long-term sustainable growth. Google Cloud accelerates every organization's ability to ... digitally transform its business and industry. We deliver enterprise-grade solutions that leverage ...
Google is a leading technology company, and they are seeking a Partner Developer III to support their Google Cloud partner ecosystem. In this role, you will work closely with Partner Development ...
Google is a leading technology company, and they are seeking a Partner Developer III to support their Google Cloud partner ecosystem. In this role, you will work closely with Partner Development ...
... support role. * Leadership experience (e.g., people management, team lead, mentorship, coaching ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...
... support role. * Leadership experience (e.g., people management, team lead, mentorship, coaching ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...
Experience supporting a team to expand existing accounts, secure new customers, and accelerate ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...
Experience supporting a team to expand existing accounts, secure new customers, and accelerate ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...
Field Sales Representative, Growth, Startups, Google Cloud
Atlanta, GA · On-site
$19.25 - $26.50/hr
Experience with complex agreements structuring, negotiating commercial agreements, and supporting ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...
New
Field Sales Representative, Growth, Startups, Google Cloud
Atlanta, GA · On-site
$19.25 - $26.50/hr
Experience with complex agreements structuring, negotiating commercial agreements, and supporting ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...
New
Solutions Architect, Financial Services, Google Cloud Universal Ledger
Atlanta, GA · On-site
$61 - $83.75/hr
From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
Solutions Architect, Financial Services, Google Cloud Universal Ledger
Atlanta, GA · On-site
$61 - $83.75/hr
From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
Develop and secure buy-in for a product goal that identifies, defines, and supports the overall ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
New
Develop and secure buy-in for a product goal that identifies, defines, and supports the overall ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
New
Acting as a true thought leadership partner, you will challenge, advise, and support our Business ... Google Cloud accelerates every organization's ability to digitally transform its business and ...
Acting as a true thought leadership partner, you will challenge, advise, and support our Business ... Google Cloud accelerates every organization's ability to digitally transform its business and ...
The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and ...
The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and ...
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are ...
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are ...
... investments and support the annual and quarterly budgeting cycles. Information collected and ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
New
... investments and support the annual and quarterly budgeting cycles. Information collected and ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
New
Google's hybrid workplace includes remote and in-office roles. By applying to this position you ... About the job As a Mandiant Strategic Security Consultant, you will lead and support projects on ...
Google's hybrid workplace includes remote and in-office roles. By applying to this position you ... About the job As a Mandiant Strategic Security Consultant, you will lead and support projects on ...
Cloud Engineer II, Networking, Professional Services, Google Cloud
Atlanta, GA · On-site
$53.50 - $71.75/hr
As a Cloud Engineer in Networking, you will guide customers in adopting Google Cloud Platform services, ensuring they receive optimal technical support and solutions for their cloud journey.
Cloud Engineer II, Networking, Professional Services, Google Cloud
Atlanta, GA · On-site
$53.50 - $71.75/hr
As a Cloud Engineer in Networking, you will guide customers in adopting Google Cloud Platform services, ensuring they receive optimal technical support and solutions for their cloud journey.
Software Engineering Manager II, Engineering Productivity, Google Cloud Platforms
Atlanta, GA · On-site
Set and communicate team priorities that support the broader organization's goals. Align strategy ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
Software Engineering Manager II, Engineering Productivity, Google Cloud Platforms
Atlanta, GA · On-site
Set and communicate team priorities that support the broader organization's goals. Align strategy ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...
Google Support information
See Georgia salary details
$9.95 - $11.05
1% of jobs
$11.05 - $12.16
4% of jobs
$13.03 is the 25th percentile. Wages below this are outliers.
$12.16 - $13.27
25% of jobs
$13.27 - $14.37
14% of jobs
The median wage is $14.80 / hr.
$14.37 - $15.48
14% of jobs
$15.48 - $16.59
10% of jobs
$17.14 is the 75th percentile. Wages above this are outliers.
$16.59 - $17.70
13% of jobs
$17.70 - $18.80
4% of jobs
$18.80 - $19.91
8% of jobs
$19.91 - $21.02
3% of jobs
$21.02 - $22.12
3% of jobs
$9
$15
$22
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What is the difference between Google Support vs Technical Support Specialist?
| Aspect | Google Support | Technical Support Specialist |
|---|---|---|
| Required Credentials | Basic technical knowledge, customer service skills | Technical certifications often preferred, such as CompTIA or Microsoft |
| Work Environment | Remote or on-site, tech companies, customer service centers | Call centers, IT departments, tech companies |
| Employer & Industry | Tech giants like Google, internet service providers | IT firms, software companies, hardware providers |
| Common Search & Comparison | Customer support roles at Google | Technical support roles in IT industry |
Google Support primarily focuses on assisting users with Google products and services, emphasizing customer service and troubleshooting. Technical Support Specialists handle a broader range of technical issues across various IT products and hardware, often requiring technical certifications. While both roles involve troubleshooting and customer interaction, Google Support is specific to Google’s ecosystem, whereas Technical Support Specialists work across multiple brands and technologies.

Full-time
Posted 24 days ago
Google rating
8.8
Based on 101 frontline employees who took The Breakroom Quiz
51st of 245 rated software companies
Job description
X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; Addison, TX, USA.
Minimum qualifications:
- Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
- Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or consulting.
Preferred qualifications:
- MBA or Master's degree in a Management, Technical, or Engineering field.
- Experience translating business requirements into technological solutions.
- Experience in application or workload migration to public cloud providers.
- Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
- Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
- Excellent written and verbal communication, presentation, problem-solving, and client management skills.
About the job
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey. You will manage the successful delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $114000 - $164000 (USD) 15% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities
- Accelerate customer adoption of Google Cloud by leading the implementation journey, providing technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
- Advocate for customer needs in order to overcome adoption blockers and drive new feature development, leading across multiple work streams and teams to maintain customer momentum.
- Develop relationships with stakeholders to understand customer's business, build strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
- Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and support to guide issues/escalations to resolution.
- Build best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
About Google
Sourced by ZipRecruiter
Industry
Software development and technology, communication and media
Company size
10,000+ Employees
Headquarters location
Mountain View, CA, US