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Entry Level Automotive Technical Support Jobs (NOW HIRING)

As an Entry-Level Automotive Technician, you will assist with routine vehicle maintenance and basic ... Participate in ongoing training and development to grow technical skills. * Support shop operations ...

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About the Role: Stainless Works is looking for a Technical Customer Support Specialist who ... If you have a background in automotive parts, mechanical aptitude, and a talent for high-accuracy ...

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Entry Level Automotive Technical Support information

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$15

$24

$48

How much do entry level automotive technical support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level automotive technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What does an entry level automotive technical support specialist do?

An Entry Level Automotive Technical Support specialist assists customers, technicians, or dealerships with troubleshooting and resolving technical issues related to vehicles. They typically answer inquiries about automotive systems, provide diagnostic guidance, and help interpret repair procedures. This role may involve working over the phone, via email, or through online chat, and often requires knowledge of automotive technology, diagnostic tools, and customer service. The main goal is to help resolve vehicle issues quickly and accurately, ensuring customer satisfaction and minimizing downtime.

What are the key skills and qualifications needed to thrive as an entry level automotive technical support specialist?

To excel as an Entry Level Automotive Technical Support, you need a basic understanding of automotive systems, troubleshooting skills, and typically a high school diploma or technical certification. Familiarity with diagnostic software, ticketing systems, and manufacturer-specific tools is often required. Strong communication, problem-solving abilities, and patience help you effectively assist customers and collaborate with team members. These skills are crucial to accurately resolving technical issues, ensuring customer satisfaction, and supporting efficient service operations.

What are some common challenges faced by entry level automotive technical support specialists, and how can they overcome them?

Entry level automotive technical support specialists often encounter challenges such as troubleshooting unfamiliar vehicle systems, communicating effectively with customers who may have limited technical knowledge, and staying updated with rapidly evolving automotive technologies. To overcome these challenges, it’s important to proactively seek training opportunities, utilize internal knowledge bases, and collaborate closely with more experienced team members. Building strong communication skills and maintaining a customer-focused mindset also help ensure positive interactions and efficient problem resolution.

What is the difference between Entry Level Automotive Technical Support vs Automotive Service Advisor?

AspectEntry Level Automotive Technical SupportAutomotive Service Advisor
Required CredentialsHigh school diploma; technical certificationsHigh school diploma; some certifications preferred
Work EnvironmentSupport centers, dealerships, or repair shopsDealerships, repair shops, customer-facing
Job FocusTechnical troubleshooting, diagnostics, supportCustomer communication, service recommendations
Industry UsageTechnical support roles in automotive industryCustomer service and sales in automotive industry

Entry Level Automotive Technical Support primarily involves technical troubleshooting and diagnostics, working behind the scenes to assist repair teams. Automotive Service Advisors focus on customer interaction, explaining repairs, and recommending services. Both roles are essential in automotive service environments but differ in daily responsibilities and skill emphasis.

More about Entry Level Automotive Technical Support jobs

What cities are hiring for Entry Level Automotive Technical Support jobs?

Cities with the most Entry Level Automotive Technical Support job openings:

What are the most commonly searched types of Automotive Technical Support jobs?

The most popular types of Automotive Technical Support jobs are:

Infographic showing various Entry Level Automotive Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.

Entry-Level Automotive Technician

Surge Staffing

Jarratt, VA • On-site

$22 - $28/hr

Full-time

Posted 8 days ago


Job description

Entry-Level Automotive Technician - $2,500 Sign-On BonusAbout the Role

We are looking for an Entry-Level Automotive Technician who is interested in building a career in the automotive industry. This is a great opportunity for someone who enjoys working with their hands, has an interest in vehicles, and wants to develop professional automotive repair skills.

Previous automotive experience or technical training is a plus, but this is an entry-level opportunity. You will work alongside experienced technicians while learning proper diagnostic, maintenance, and repair procedures.

Key Responsibilities
  • Perform basic vehicle maintenance and preventative services
  • Complete oil changes and fluid checks
  • Inspect vehicles for safety and maintenance concerns
  • Perform tire installation, rotation, balancing, and related services
  • Check and replace basic vehicle components as needed
  • Assist experienced technicians with more advanced repairs
  • Learn to diagnose mechanical and electrical vehicle issues
  • Use basic automotive tools and shop equipment safely
  • Follow manufacturer service procedures and repair guidelines
  • Maintain accurate service and inspection documentation
  • Keep work areas, tools, and equipment clean and organized
  • Follow all shop safety procedures and guidelines
  • Continue developing automotive knowledge and technical skills
Qualifications
  • Interest in pursuing a career in automotive repair or service
  • High school diploma or GED preferred
  • Previous automotive experience, automotive training, or technical school experience is a plus
  • Basic mechanical aptitude and willingness to learn
  • Comfortable working with hand and power tools
  • Strong attention to detail
  • Dependable and motivated
  • Ability to follow instructions and safety procedures
  • Ability to work effectively as part of a team
  • Valid driver's license required
What We're Looking For

This position is a great fit for someone who may have:

  • Automotive technical school or vocational training
  • Personal experience working on vehicles
  • Previous tire or oil change experience
  • General mechanical or maintenance experience
  • Experience using hand and power tools
  • A strong interest in becoming a professional automotive technician
What We Offer
  • $2,500 sign-on bonus
  • Entry-level opportunity with on-the-job training
  • Hands-on experience working alongside experienced technicians
  • Opportunities to develop advanced automotive diagnostic and repair skills
  • Professional growth and career advancement opportunities
  • Supportive team environment
  • Opportunity to build a long-term career in automotive service

EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

IND2

Employment Type: FULL_TIME