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Entry Level Automotive Technical Support Jobs (NOW HIRING)

As an Entry-Level Automotive Technician, you will assist with routine vehicle maintenance and basic ... Participate in ongoing training and development to grow technical skills. * Support shop operations ...

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Entry Level Automotive Technical Support information

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$15

$24

$48

How much do entry level automotive technical support jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level automotive technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Automotive Technical Support, and why are they important?

To excel as an Entry Level Automotive Technical Support, you need a basic understanding of automotive systems, troubleshooting skills, and typically a high school diploma or technical certification. Familiarity with diagnostic software, ticketing systems, and manufacturer-specific tools is often required. Strong communication, problem-solving abilities, and patience help you effectively assist customers and collaborate with team members. These skills are crucial to accurately resolving technical issues, ensuring customer satisfaction, and supporting efficient service operations.

What are some common challenges faced by entry level automotive technical support specialists, and how can they overcome them?

Entry level automotive technical support specialists often encounter challenges such as troubleshooting unfamiliar vehicle systems, communicating effectively with customers who may have limited technical knowledge, and staying updated with rapidly evolving automotive technologies. To overcome these challenges, it’s important to proactively seek training opportunities, utilize internal knowledge bases, and collaborate closely with more experienced team members. Building strong communication skills and maintaining a customer-focused mindset also help ensure positive interactions and efficient problem resolution.

What does an Entry Level Automotive Technical Support specialist do?

An Entry Level Automotive Technical Support specialist assists customers, technicians, or dealerships with troubleshooting and resolving technical issues related to vehicles. They typically answer inquiries about automotive systems, provide diagnostic guidance, and help interpret repair procedures. This role may involve working over the phone, via email, or through online chat, and often requires knowledge of automotive technology, diagnostic tools, and customer service. The main goal is to help resolve vehicle issues quickly and accurately, ensuring customer satisfaction and minimizing downtime.

What is the difference between Entry Level Automotive Technical Support vs Automotive Service Advisor?

AspectEntry Level Automotive Technical SupportAutomotive Service Advisor
Required CredentialsHigh school diploma; technical certificationsHigh school diploma; some certifications preferred
Work EnvironmentSupport centers, dealerships, or repair shopsDealerships, repair shops, customer-facing
Job FocusTechnical troubleshooting, diagnostics, supportCustomer communication, service recommendations
Industry UsageTechnical support roles in automotive industryCustomer service and sales in automotive industry

Entry Level Automotive Technical Support primarily involves technical troubleshooting and diagnostics, working behind the scenes to assist repair teams. Automotive Service Advisors focus on customer interaction, explaining repairs, and recommending services. Both roles are essential in automotive service environments but differ in daily responsibilities and skill emphasis.

More about Entry Level Automotive Technical Support jobs
What cities are hiring for Entry Level Automotive Technical Support jobs? Cities with the most Entry Level Automotive Technical Support job openings:
What are the most commonly searched types of Automotive Technical Support jobs? The most popular types of Automotive Technical Support jobs are:
Infographic showing various Entry Level Automotive Technical Support job openings in the United States as of May 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $50,776 per year, or $24.4 per hour.

Entry Level Automotive Technician

The Mason Automotive Group

Lugoff, SC • On-site

$14 - $20/hr

Full-time

Posted 27 days ago


Job description

The Mason Automotive Group is seeking a motivated Entry Level Automotive Technician to join our team in Lugoff, SC. This role is ideal for individuals who are eager to begin their career in automotive repair and maintenance, demonstrate pride and craftsmanship in their work, and are committed to learning and growing within a professional environment.
Responsibilities
Requirements
  • Some form of technical training or skills in automotive repair, whether through vocational school, community college, or relevant hands-on experience.
  • Strong ability to learn and retain information from training and senior staff.
  • Good problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong work ethic and a positive attitude towards craftsmanship and customer service.
Benefits
  • Competitive hourly wage: $14.00 - $20.00 per hour, paid weekly.
  • Opportunity for growth and advancement within The Mason Automotive Group.
  • Access to ongoing training and certification programs.
  • Supportive team environment focused on quality and professional development.
About the Company
The Mason Automotive Group has a longstanding reputation for excellence in automotive service and repair. Located in Lugoff, SC, we are committed to providing our employees with the tools, training, and support needed to succeed. Join our team and take the first step toward a rewarding career in automotive technology.
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