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Entry Level Automotive Technical Support Jobs (NOW HIRING)

DARCARS

Automotive Lube Technician

Tenafly, NJ · On-site

$15 - $20.50/hr

As an entry-level Automotive Lube Technician, you will be responsible for performing basic vehicle ... Automotive technical school certifications preferred but not required * Have excellent prior work ...

VIOC

Entry-Level Automotive Technician

Roanoke, VA

$15/hr

Entry-Level Lube Technician- Starting at $15.00/hr. plus incentives! Full Time and Part Time No ... including technical certifications -Safety shoes offered through the company -No late evenings ...

VIOC

Entry-Level Automotive Technician

Salem, VA · On-site

$15/hr

Entry-Level Lube Technician- Starting at $15.00/hr. plus incentives! Full-Time and Part-Time What ... including technical certifications -Safety shoes offered through the company -No late evenings ...

VIOC

Entry-Level Automotive Technician

Hollins, VA · On-site

$15/hr

Entry-Level Lube Technician- Starting at $15.00/hr. plus incentives! Full Time and Part Time No ... including technical certifications -Safety shoes offered through the company -No late evenings ...

VIOC

Entry-Level Automotive Technician

Roanoke, VA · On-site

$15/hr

Entry-Level Lube Technician- Starting at $15.00/hr. plus incentives! Full Time and Part Time No ... including technical certifications -Safety shoes offered through the company -No late evenings ...

Valvoline

Entry-Level Automotive Technician

Roanoke, VA · On-site

$15/hr

Entry-Level Lube Technician- Starting at $15.00/hr. plus incentives! Full Time and Part Time No ... Tuition reimbursement including technical certifications * Safety shoes offered through the company

DARCARS

Automotive Lube Technician

New Carrollton, MD · On-site

$14 - $19.25/hr

As an entry-level Automotive Lube Technician, you will be responsible for performing basic vehicle ... Automotive technical school certifications preferred but not required * Have excellent prior work ...

DARCARS

Automotive Lube Technician

Rockville, MD · On-site

$14.25 - $19.50/hr

As an entry-level Automotive Lube Technician, you will be responsible for performing basic vehicle ... Automotive technical school certifications preferred but not required * Have excellent prior work ...

Valvoline

Entry-Level Automotive Technician

Salem, VA · On-site

$15/hr

Entry-Level Lube Technician- Starting at $15.00/hr. plus incentives! Full-Time and Part-Time What ... Tuition reimbursement including technical certifications * Safety shoes offered through the company

DARCARS

Automotive Lube Technician

Frederick, MD · On-site

$14 - $19.25/hr

As an entry-level Automotive Lube Technician, you will be responsible for performing basic vehicle ... Automotive technical school certifications preferred but not required * Have excellent prior work ...

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Entry Level Automotive Technical Support information

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How much do entry level automotive technical support jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level automotive technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Automotive Technical Support, and why are they important?

To excel as an Entry Level Automotive Technical Support, you need a basic understanding of automotive systems, troubleshooting skills, and typically a high school diploma or technical certification. Familiarity with diagnostic software, ticketing systems, and manufacturer-specific tools is often required. Strong communication, problem-solving abilities, and patience help you effectively assist customers and collaborate with team members. These skills are crucial to accurately resolving technical issues, ensuring customer satisfaction, and supporting efficient service operations.

What are some common challenges faced by entry level automotive technical support specialists, and how can they overcome them?

Entry level automotive technical support specialists often encounter challenges such as troubleshooting unfamiliar vehicle systems, communicating effectively with customers who may have limited technical knowledge, and staying updated with rapidly evolving automotive technologies. To overcome these challenges, it’s important to proactively seek training opportunities, utilize internal knowledge bases, and collaborate closely with more experienced team members. Building strong communication skills and maintaining a customer-focused mindset also help ensure positive interactions and efficient problem resolution.

What does an Entry Level Automotive Technical Support specialist do?

An Entry Level Automotive Technical Support specialist assists customers, technicians, or dealerships with troubleshooting and resolving technical issues related to vehicles. They typically answer inquiries about automotive systems, provide diagnostic guidance, and help interpret repair procedures. This role may involve working over the phone, via email, or through online chat, and often requires knowledge of automotive technology, diagnostic tools, and customer service. The main goal is to help resolve vehicle issues quickly and accurately, ensuring customer satisfaction and minimizing downtime.

What is the difference between Entry Level Automotive Technical Support vs Automotive Service Advisor?

AspectEntry Level Automotive Technical SupportAutomotive Service Advisor
Required CredentialsHigh school diploma; technical certificationsHigh school diploma; some certifications preferred
Work EnvironmentSupport centers, dealerships, or repair shopsDealerships, repair shops, customer-facing
Job FocusTechnical troubleshooting, diagnostics, supportCustomer communication, service recommendations
Industry UsageTechnical support roles in automotive industryCustomer service and sales in automotive industry

Entry Level Automotive Technical Support primarily involves technical troubleshooting and diagnostics, working behind the scenes to assist repair teams. Automotive Service Advisors focus on customer interaction, explaining repairs, and recommending services. Both roles are essential in automotive service environments but differ in daily responsibilities and skill emphasis.

More about Entry Level Automotive Technical Support jobs
What cities are hiring for Entry Level Automotive Technical Support jobs? Cities with the most Entry Level Automotive Technical Support job openings:
What are the most commonly searched types of Automotive Technical Support jobs? The most popular types of Automotive Technical Support jobs are:
What job categories do people searching Entry Level Automotive Technical Support jobs look for? The top searched job categories for Entry Level Automotive Technical Support jobs are:
Entry Level Automotive Technical Support jobs near you
Infographic showing various Entry Level Automotive Technical Support job openings in the United States as of May 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $50,776 per year, or $24.4 per hour.
HVAC & Automotive Technical Support Specialist

HVAC & Automotive Technical Support Specialist

MASTERCOOL, INC.

Randolph, NJ • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Description:

ABOUT THE ROLE

Mastercool has been the trusted name in HVAC and automotive service tools for over 40 years, with products sold globally. We’re hiring a Technical Support Specialist to be the front line between our customers and our product expertise.

This is a hands-on, office-based role at our Randolph, NJ headquarters. You’ll spend your days talking to real HVAC technicians and automotive professionals, occasionally working with equipment directly, and keeping our repair and returns process running smoothly. Most importantly, you will be a part of a tight-knit team that builds things. If you have worked in HVAC service, automotive repair, or technical customer support, you’ll fit right in.


WHAT YOU’LL DO

• Take inbound calls from customers and HVAC/automotive technicians to diagnose product issues and guide them through repairs or replacements

• Process product returns (RMAs) and provide accurate, timely repair estimates

• Document all customer interactions and resolutions clearly in our system (Infor ERP)

• Coordinate with internal teams on complex or escalated product issues

• Support customers via phone with a patient, professional, and solution-focused approach

Requirements:

WHAT WE’RE LOOKING FOR

Required:

• 1–3 years of experience in HVAC service, automotive repair, or technical customer support

• Hands-on comfort with tools and mechanical equipment — this is not a desk-only role

• Strong phone communication skills: patient, clear, and calm under pressure

• Experience processing service orders, quotes, or repair tickets

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• High school diploma or equivalent

Preferred (nice to have):

• Experience with an ERP system (Infor or similar)

• Bilingual in English and Spanish


COMPENSATION & BENEFITS

• $20–$22/hr based on experience

• Health, dental, and vision insurance

• Health Savings Account (HSA)

• 401(k) with company match + profit sharing

• Paid time off (PTO)

• Real career growth — we promote from within




Mastercool Inc. is an Equal Opportunity Employer M/F/Disability/Veteran