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Full Time Entry Level Technical Support Jobs (NOW HIRING)

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Position Summary TOGA Technology is looking for a Technical Support Analyst to support our retail SMB clients As a Technical Support Analyst, you will provide support to retail customers and business ...

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Full Time Entry Level Technical Support information

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$15

$24

$48

How much do full time entry level technical support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for full time entry level technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Full Time Entry Level Technical Support vs Full Time Entry Level Network Support?

AspectFull Time Entry Level Technical SupportFull Time Entry Level Network Support
Required CertificationsCompTIA A+, basic certificationsCompTIA Network+, Cisco CCNA (preferred but not always required)
Work EnvironmentHelp desks, customer service centers, onsite or remote supportNetwork operations centers, onsite troubleshooting, infrastructure support
Industry UsageIT service providers, tech companies, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search IntentEntry level support roles, troubleshooting basicsNetwork setup, configuration, and maintenance roles

Full Time Entry Level Technical Support focuses on troubleshooting hardware and software issues for end-users, often requiring customer service skills. In contrast, Full Time Entry Level Network Support emphasizes maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT but serve different technical areas and environments.

More about Full Time Entry Level Technical Support jobs
What cities are hiring for Full Time Entry Level Technical Support jobs? Cities with the most Full Time Entry Level Technical Support job openings:
What states have the most Full Time Entry Level Technical Support jobs? States with the most job openings for Full Time Entry Level Technical Support jobs include:
Infographic showing various Full Time Entry Level Technical Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 2% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.
Entry Level Technical Support

Entry Level Technical Support

Agilant Solutions Inc.

Naperville, IL • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Description:

Position Summary


Agilant Solutions is looking for a Technical Support Analyst to support our retail SMB clients


As a Technical Support Analyst, you will provide support to retail customers and business users to make Agilant Solutions an industry leader. Your excellent knowledge of troubleshooting and customer service skills will bring you success.


Agilant Solutions is an excellent place to collaborate in a fast-paced environment.


Job Requirements


Hours: Anytime between 7am-10pm CST AND must have weekend availability, Schedule is subject to change based on business needs


· Previous experience working in a call center or help desk environment preferred


· Experience in data entry or with an IT Retailer or Supplier (e.g., Best Buy, Geek Squad, Office Max)


· Excellent communication and customer service skills


· Knowledge of Windows and Office 365


· Knowledge of CSP and Microsoft Partner Center


· Managing several priorities in an ever-changing environment


· Plan, develop, and implement training on products and sales techniques


· Strong verbal, written, and presentation skills


· Reliable transportation to the office on weekdays


· Any certifications such as A+ or MTA preferred


French Speaking is a plus


Skills


· Must be organized and self-motivated


· High energy personality


· Ability to motivate team members to meet or exceed expectations through positive reinforcement


· Goal oriented


Responsibilities


· Responsible for maintaining a professional relationship with clients


· Proprietary troubleshooting techniques to resolve a customer’s technical issues


· Deliver service and support to end-users via phone


· Documenting call history for service events


· Have a working knowledge of client processes


Compensation


· $16-$18/hr. Base on Experience and Qualifications


· Paid time off


· Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)


· Paid training and advancement opportunities


Equal Opportunity


Agilant Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.

Requirements: