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Full Time Entry Level Technical Support Jobs (NOW HIRING)

CGS Immersive

Technical Support

Sturtevant, WI · On-site

Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role: The Technical and Desktop Support will perform the tasks necessary to provide outstanding incident ...

BlackCloak

Technical Success Specialist

$55K - $70K/yr

... desk and customer support experience to join our team as an entry-level Technical Success ... Below is a quick summary of BlackCloak's generous benefits package for full-time employees includes ...

Weave

Technical Support

Lehi, UT · On-site

Training for this role is conducted onsite at our Lehi, UT HQ * Full-time positions only (40 working hours between 6am-6pm M-F) * Reports to: Technical Support Leadership What You Will Own

Managed Solution LLC

Customer Support Representative, L2

$17.50 - $22.25/hr

Customer Support Representatives, Level 2, are responsible for the following... * Answers incoming ... Uses entry-level technical skills and company processes/client service level agreements to ...

Launch Focus

Technical Support

Rochester, NY

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

StreetSmart

National Tech Support

Columbus, MN · On-site

$37K - $46K/yr

This position is an exempt, full-time role and reports to the SCT Operations Manager and is a hybrid role based in Columbus, MN. The National Support Technician provides entry-level technical support ...

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Full Time Entry Level Technical Support information

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How much do full time entry level technical support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for full time entry level technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Full Time Entry Level Technical Support vs Full Time Entry Level Network Support?

AspectFull Time Entry Level Technical SupportFull Time Entry Level Network Support
Required CertificationsCompTIA A+, basic certificationsCompTIA Network+, Cisco CCNA (preferred but not always required)
Work EnvironmentHelp desks, customer service centers, onsite or remote supportNetwork operations centers, onsite troubleshooting, infrastructure support
Industry UsageIT service providers, tech companies, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search IntentEntry level support roles, troubleshooting basicsNetwork setup, configuration, and maintenance roles

Full Time Entry Level Technical Support focuses on troubleshooting hardware and software issues for end-users, often requiring customer service skills. In contrast, Full Time Entry Level Network Support emphasizes maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT but serve different technical areas and environments.

More about Full Time Entry Level Technical Support jobs
What cities are hiring for Full Time Entry Level Technical Support jobs? Cities with the most Full Time Entry Level Technical Support job openings:
What states have the most Full Time Entry Level Technical Support jobs? States with the most job openings for Full Time Entry Level Technical Support jobs include:
What job categories do people searching Full Time Entry Level Technical Support jobs look for? The top searched job categories for Full Time Entry Level Technical Support jobs are:
Full Time Entry Level Technical Support jobs near you
Infographic showing various Full Time Entry Level Technical Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 2% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.

Technical Support

CGS Immersive

Sturtevant, WI • On-site

Full-time

Posted 11 days ago

Job description

Innovation Starts With You.
Technical and Desktop Support
Full time. / Permanent Position
Sturtevant, WI / On-Site.
Job Role:
The Technical and Desktop Support will perform the tasks necessary to provide outstanding incident management for all Americas-based office and field-based employees. Some travel to other Merz facilities may be required.
Responsibilities:
  • Installation of laptop, desktop, telephony and mobile devices, and IT-related peripherals - includes imaging, profile configuration, network connectivity, etc.
  • Installation of software on laptops, desktops, and mobile devices.
  • Performs troubleshooting, maintenance and issue resolution related to laptops, desktops, telephony, and mobile devices.
  • Provides IT hardware/software service and support for new employees; includes equipment setup, delivery, and IT related training.
  • Provides executive level support to organization VIPs.
  • Completes tasks related to the off boarding of separated employees; includes account deprovisioning and equipment retrieval.
  • Manages assigned tickets within ITSM ticket queue; resolves and closes assigned tickets within agreed upon service levels.to ensure a high level of customer satisfaction; communicates customer updates when issues may impact agreed upon service levels.
  • Assists with major (Priority 1) incidents including issue definition, action plan and success criteria.
  • Communicates with affected groups, stakeholders, and end-users about the impact to business operations.
  • Maintains adherence to organization Information Security policies and procedures.
  • Attends training and/or industry seminars as appropriate, to stay abreast of current technologies, trends, and directions.
  • Performs additional duties as assigned.

Qualifications:
  • Professional customer service attitude and attention to detail
  • Action-oriented with the ability to balance urgency with sound judgement and communication.
  • 2-4 years of progressively responsible desktop support, help desk, or incident management experience.
  • 1-3 years of supporting C-suite executives or other organization VIPs.
  • Experience supporting Microsoft Active Directory
  • Experience supporting Windows 10 and Windows 11
  • Experience supporting Microsoft Office 365 applications.
  • Experience supporting audio/visual hardware software such as Microsoft Teams, Cisco Webex, or other virtual collaboration software.
  • Experience supporting mobile devices such as iPhones, iPads and Apple iOS operating systems.
  • Excellent verbal and written communication skills.
  • Experience with comparable IT Service Management system (ITSM) ticketing systems.
  • High school diploma or equivalent (GED or High School Equivalency Diploma) required.
  • Bachelor's degree in information technology, Computer Science, or related field preferred.

About Us
For more than 40 years, CGS has empowered global enterprises to drive breakthrough performance through innovative business applications, enterprise learning and outsourcing. CGS Immersive® is an innovation lab and training transformation engine modernizing training programs and delivering immersive experiences tailored to meet the evolving needs of organizations across industries.
Learn more about CGS Inc® and CGS Immersive® in our websites:
https://cgsinc.com/en
https://cgsimmersive.com/

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