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Full Time Entry Level Technical Support Jobs (NOW HIRING)

Technical Service Engineer

Danbury, CT · On-site

$75K - $85K/yr

Position Summary The Technical Service Engineer is an entry-level technical support and repair professional who applies strong troubleshooting skills to service and support customer-owned handheld ...

Training for this role is conducted onsite at our Lehi, UT HQ * Full-time positions only (40 working hours between 6am-6pm M-F) * Reports to: Technical Support Leadership What You Will Own

Position Summary The Technical Service Engineer is an entry-level technical support and repair professional who applies strong troubleshooting skills to service and support customer-owned handheld ...

A Day In The Life As an entry-level specialist, the candidate will be responsible for completing ... Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a ...

Full-Time Entry Level Staff

Madison, TN · On-site

$14 - $17/hr

Our Direct Support Professional (DSP) positions are a great opportunity for those considering ... These are entry level positions with room for growth, and can be a stepping stone for someone ...

Full-Time Entry Level Staff

Gallatin, TN · On-site

$14 - $17.25/hr

Our Direct Support Professional (DSP) positions are a great opportunity for those considering ... These are entry level positions with room for growth, and can be a stepping stone for someone ...

Full-Time Entry Level Staff

Columbia, TN · On-site

$12.75 - $15.50/hr

Our Direct Support Professional (DSP) positions are a great opportunity for those considering ... These are entry level positions with room for growth, and can be a stepping stone for someone ...

A Day in the Life As an entry-level specialist, the candidate will be responsible for completing ... Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a ...

This is an entry-level position. The role is in-person, located in Boston, Massachusetts. Candidates must already hold a valid US working visa. Technical Support works directly with clients to ...

This is an entry-level position. The role is in-person, located in Boston, Massachusetts. Candidates must already hold a valid US working visa. Technical Support works directly with clients to ...

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

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Full Time Entry Level Technical Support information

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$15

$24

$48

How much do full time entry level technical support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for full time entry level technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Full Time Entry Level Technical Support vs Full Time Entry Level Network Support?

AspectFull Time Entry Level Technical SupportFull Time Entry Level Network Support
Required CertificationsCompTIA A+, basic certificationsCompTIA Network+, Cisco CCNA (preferred but not always required)
Work EnvironmentHelp desks, customer service centers, onsite or remote supportNetwork operations centers, onsite troubleshooting, infrastructure support
Industry UsageIT service providers, tech companies, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search IntentEntry level support roles, troubleshooting basicsNetwork setup, configuration, and maintenance roles

Full Time Entry Level Technical Support focuses on troubleshooting hardware and software issues for end-users, often requiring customer service skills. In contrast, Full Time Entry Level Network Support emphasizes maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT but serve different technical areas and environments.

More about Full Time Entry Level Technical Support jobs
What cities are hiring for Full Time Entry Level Technical Support jobs? Cities with the most Full Time Entry Level Technical Support job openings:
What states have the most Full Time Entry Level Technical Support jobs? States with the most job openings for Full Time Entry Level Technical Support jobs include:
Infographic showing various Full Time Entry Level Technical Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.
Technical Support Analyst I

Technical Support Analyst I

Thermocopy of Tennessee, Inc.

Knoxville, TN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Technical Support Analyst I
Location: Knoxville, TN Job Type: Full-Time
Industry: MIT Services
About the Role
Are you passionate about solving technical problems and helping people? Join our team as a Technical Support Analyst I, where you'll be the first point of contact for users experiencing issues with their technology. This entry-level role is perfect for individuals who enjoy troubleshooting, delivering excellent customer service, and growing their IT career in a fast-paced, team-oriented environment.
What You'll Do
  • Respond to user inquiries via phone, email, and ticketing systems
  • Diagnose and resolve hardware, software, and network issues
  • Provide clear, step-by-step technical guidance to users
  • Escalate complex issues to senior support or specialized teams
  • Document support interactions and resolutions
  • Assist with software installations, updates, and configurations
  • Deliver remote support and maintain high levels of professionalism
  • Collaborate with IT teams to resolve recurring issues

What You Bring
Education & Certifications
  • Associate's degree in Computer Science, Information Technology, or a related field
  • Certifications (preferred but not required):
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • MS-900 Microsoft 365 Fundamentals

Experience & Technical Skills
  • 0-2 years in a technical support or help desk role
  • Basic understanding of networking, operating systems (Windows/macOS), and common software applications
  • Familiarity with ticketing systems and remote support tools

Soft Skills
  • Strong communication and interpersonal skills
  • Analytical thinking and problem-solving ability
  • Patience and customer service orientation

Preferred Qualifications
  • Exposure to ITIL practices or certification
  • Experience with cloud platforms (e.g., Microsoft 365)
  • Experience in IT ticketing systems
  • Ability to work in a fast-paced, team-oriented environment
  • Multilingual skills for diverse support environments

Why Join Us?
We're a technology service provider committed to delivering exceptional support and innovation. As a Technical Support Analyst I, you'll be part of a collaborative team that values growth, learning, and customer satisfaction. You'll gain hands-on experience, receive mentorship, and have opportunities to advance your career.
Career Path Opportunities
  • Technical Support Dispatcher - Coordinate and assign incoming support requests
  • Technical Support Analyst II - Handle more complex issues and specialize in systems
  • Senior Technical Support Analyst - Contribute to product development and advanced troubleshooting

Ready to Apply?
If you're eager to start or grow your career in IT support, we'd love to hear from you. Apply today and become part of a team that's making technology work better for everyone.