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Full Time Entry Level Technical Support Jobs in Boston, MA

iMotions

Technical Support Specialist

Boston, MA · On-site

This is an entry-level position. The role is in-person, located in Boston, Massachusetts. Candidates must already hold a valid US working visa. Technical Support works directly with clients to ...

Vecna

Technical Support Specialist

Burlington, MA · On-site

Technical Support Specialist Description: Vecna seeks passionate, service and solution-oriented ... This is a full-time, salaried position. Responsibilities: * Install and maintain kiosks and ...

Sick AG

Technical Customer Care I

Canton, MA · On-site

$46K - $69K/yr

Provide continuous technical support for assigned products, systems, and services to SICK direct ... Monday to Friday (unless otherwise specified), full time; be on-call on some overnights and ...

ControlPoint Technologies

Entry Level Engineer

Rockland, MA · On-site

$68K - $93K/yr

... support, system analysis, and project management. We have multiple openings across all of our teams ... Technical Knowledge and Aptitude * Project Management * Client Communication * Professionalism

Allego

Junior Support Engineer

Waltham, MA · On-site

$55K - $65K/yr

... technical support, help desk, or SAAS operation environment Benefits Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one: * Medical, dental, and ...

Allego

Junior Support Engineer

Waltham, MA · On-site +1

$55K - $65K/yr

... technical support, help desk, or SAAS operation environment Benefits Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one: * Medical, dental, and ...

allego

Junior Support Engineer

Waltham, MA · On-site

$55K - $65K/yr

... technical support, help desk, or SAAS operation environment Benefits Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one: * Medical, dental, and ...

WSP

Early Professional, Mechanical Engineering

Boston, MA · On-site

$69K - $98K/yr

This Opportunity WSP is currently initiating a search for a Full-Time Early Career Mechanical ... Perform routine engineering functions and provide entry-level technical assistance on various ...

WSP

Early Professional, Mechanical Engineering

Boston, MA · On-site

$69K - $98K/yr

This Opportunity WSP is currently initiating a search for a Full-Time Early Career Mechanical ... Perform routine engineering functions and provide entry-level technical assistance on various ...

MORSE Corp

Technical Recruiter

Cambridge, MA · On-site

$70K - $120K/yr

Demonstrated capability to source top technical talent spanning the range from entry-level to ... MORSE maintains an "open" leave policy that does not restrict exempt, regular full-time employees ...

BCS365

IT Field Support Technician

Rockland, MA · On-site

$30 - $38/hr

Help Desk Employment Type: Full Time Location: Rockland, MA Compensation: $30.00 - $38.00 / hour Description The Field Support Technician will be responsible for providing on-site technical support ...

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All JobsTechnical Support JobsFull Time Entry Level Technical Support JobsFull Time Entry Level Technical Support Jobs in Boston, MA

Full Time Entry Level Technical Support information

See Boston, MA salary details

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$26

$52

How much do full time entry level technical support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for full time entry level technical support in Boston, MA is $26.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $29.76 per hour, depending on experience, location, and employer.

What is the difference between Full Time Entry Level Technical Support vs Full Time Entry Level Network Support?

AspectFull Time Entry Level Technical SupportFull Time Entry Level Network Support
Required CertificationsCompTIA A+, basic certificationsCompTIA Network+, Cisco CCNA (preferred but not always required)
Work EnvironmentHelp desks, customer service centers, onsite or remote supportNetwork operations centers, onsite troubleshooting, infrastructure support
Industry UsageIT service providers, tech companies, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search IntentEntry level support roles, troubleshooting basicsNetwork setup, configuration, and maintenance roles

Full Time Entry Level Technical Support focuses on troubleshooting hardware and software issues for end-users, often requiring customer service skills. In contrast, Full Time Entry Level Network Support emphasizes maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT but serve different technical areas and environments.

What are popular job titles related to Full Time Entry Level Technical Support jobs in Boston, MA? For Full Time Entry Level Technical Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Full Time Entry Level Technical Support jobs in Boston, MA look for? The top searched job categories for Full Time Entry Level Technical Support jobs in Boston, MA are:
Full Time Entry Level Technical Support jobs near you
Infographic showing various Full Time Entry Level Technical Support job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,163 per year, or $26.5 per hour.

Technical Support Specialist

iMotions

Boston, MA • On-site

Full-time

Re-posted 2 days ago

Job description

Job Opening: Technical Support Specialist


iMotions - US: Boston


Position Overview:

Join iMotions as a Technical Support Specialist to help researchers gather insights into human behavior, cognition and emotions. iMotions offers industry-leading solutions for human behavior research, including software, sensors, web-based applications, services, and consultation. We work with a diverse, global clientele, for whom we provide the advanced technology and knowledge in pursuit of data-driven insights that guide innovation.

At iMotions, you would work with the many teams involved in company operations: Product Management, Customer Success Management, Product Specialists, Development, Solutions/Sales - in our Copenhagen headquarters, Boston office, Berlin, Singapore, China, and other locations.


This is an entry-level position. The role is in-person, located in Boston, Massachusetts. Candidates must already hold a valid US working visa.

Technical Support works directly with clients to resolve technical issues with iMotions technology.

The ideal candidate would be able to apply technical knowledge, problem-solving skills, and communication skills to support the use of iMotions technology, including iMotions Lab/Remote Data Collection, iMotions Online, and others. Candidates should also have experience and interest in science, research technology, human behavior, neuroscience or related fields. Initial and ongoing training with iMotions technology will be provided - with the potential for your role to adapt and advance over time.


Essential Duties:

  • Provide technical support for iMotions clients in a timely and reliable manner, in coordination with the Support team.
  • Track and respond to support requests in our ticket management system (Zendesk).
  • Diagnose and resolve technical issues via Zendesk, email, video calls, or remote sessions (Teamviewer).
  • Provide support with iMotions licenses, accounts (Salesforce), technical documentation (Document360), and other client-user systems.
  • Potential opportunities for travel to iMotions offices or clients (not required).


Required Qualifications:

  • Bachelor's Degree in technological, scientific, or other relevant field
  • Fluency with Windows operating system and applications. Experience with computer systems, hardware, and peripheral devices (e.g. displays, Bluetooth).
  • Technical problem-solving and communication.
  • Interpersonal skills necessary for serving clients and collaborating with colleagues around the world - centered on communication with clients and iMotions teams
  • Fluency in English.


Additional Qualifications:

  • Previous experience with technical support or customer service
  • Prior experience with iMotions software (including academic or student projects) is highly advantageous.
  • Previous experience with Amazon Web Services
  • Advanced technical/computer skills
    • Computer systems/network administration
    • Website, video, or other media design/editing
  • Experience with biosensors, computer programming, or other relevant technology
    • Computer programming (R, Python, Matlab)
    • Virtual reality hardware and software (Varjo, HTC, Unity)
  • Fluency in additional language(s)


About iMotions:

Founded in 2005, iMotions has developed the world's leading human behavior software platform. More than 1,000 organizations around the world (including academic institutions, commercial organizations, healthcare organizations, design/consultation firms, and others) use iMotions to record, observe, and analyze emotional, cognitive and behavioral data. By integrating and synchronizing a growing list of sensors in a single platform, iMotions provides researchers with the tools needed to gain deeper, richer insights into human behavior.


Additional information about iMotions:

www.imotions.com

https://www.youtube.com/user/iMotionsEyeTracking


Apply