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Technical Support Jobs (NOW HIRING)

nLeague

Technical support

Atlanta, GA · On-site

Minimum 5 years' experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application ...

Assa Abloy

Technical Support

Tulsa, OK · On-site

$33K - $42K/yr

We are seeking a skilled and experienced Technical Support Technician to join our team. In this role, you will be responsible for providing remote & on-site technical support, troubleshooting, and ...

WinMax Systems Corporation

Technical Support

Austin, TX · On-site

We have an Immediate need for Technical Support for one of my Direct client based out at Austin, TX. Kindly go through the , if interested revert with your updated resume, contact details, expected ...

Scalence L.L.C.

Technical Support

Manhattan, NY · On-site

C. is seeking a dedicated Technical Support professional to join their team. This role requires physical attendance onsite 5 days per week in Manhattan & Bronx, focusing on resolving user-reported ...

TEKsystems

Technical Support

Quakertown, PA

$21 - $24/hr

We are seeking a highly communicative and customer-focused individual to support our proprietary large-format X-ray machines. While technical knowledge can be trained, strong soft skills are ...

Esolvit Inc

Technical Support

Austin, TX

... technical support 7 Years of experience supporting human resource, financial or related application for Texas government agencies 4 Years of experience in supporting PeopleSoft HCM and/or FSCM 4 ...

QSIC

Technical Support

Dallas, TX · On-site

Working hours are from 1:30pm - 10pm Central Time The L2 Technical Support Engineer sits in the engine room of QSIC's US support operation. You are the tier that catches what L1 cannot resolve and ...

City Of Gary

Technical Support

Gary, IN · On-site

$44K/yr

FT Salary: $44,262.00 Candidate would provide workstation support to end users in the city-wide environment. Candidate would provide technical assistance and training to end users by performing the ...

CGS Immersive

Technical Support

Sturtevant, WI · On-site

Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role: The Technical and Desktop Support will perform the tasks necessary to provide outstanding incident ...

Avani Technology Solutions, Inc.

Technical Support

Dallas, TX · On-site

$35K - $44K/yr

Technical Support Location: 1401 Pacific Avenue Dallas, Texas. Duration: 6+ months contract * Worker Skills And Qualifications Minimum Requirements: Years Skills/Experience 3 Install new laptop and ...

Jimcor Agency Inc.

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

The Technical Support/Network Administrator person is responsible for providing e-mail, phone and on-site support for our clients, mostly in the Northern NJ area. This position will offer daily ...

QSIC

Technical Support

Dallas, TX · On-site

Working hours are from 1:30pm - 10pm Central Time The L2 Technical Support Engineer sits in the engine room of QSIC's US support operation. You are the tier that catches what L1 cannot resolve and ...

Weave

Technical Support

Lehi, UT · On-site

Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls. * Provide follow up to customers via outbound calls and emails. * Resolve issues with basic ...

Computech Corporation

Technical Support

Saline, MI

$33K - $42K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working knowledge/experience of PC imaging and remote control support tools Knowledge of all Microsoft Office ...

Koch Industries

Technical Support

Brunswick, GA · On-site

Working closely with site operations, process control, automation, and enterprise technology teams, you will solve technical challenges, support critical manufacturing systems, and help create value ...

New

Arete Technologies, Inc.

Technical Support

Richmond, VA · On-site

$37K - $46K/yr

Support duties include but are not limited to network connectivity troubleshooting, desktop ... technical documents remain up to date. As necessary, the ideal candidate will assist in the ...

360 IT Professionals

Technical Support

Grayling, MI

Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and ...

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Technical Support information

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$14

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How much do technical support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.
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Technical Support jobs near you

Technical support

nLeague

Atlanta, GA • On-site

Contractor

Re-posted 10 days ago

Job description

Job ID: 799594

IT Senior Support Specialist 3

Location: 600 West Peachtree St. Atlanta GA. 30308

Duration: 12+ Months

Client: GDOT

Hybrid Job

Job Summary:

  • Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks.
  • May serve as a lead or train staff.

Qualifications:

  • High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
    Note:  Candidates for this position must be local to the Atlanta area
    Note:  This position requires one day onsite per week. 

Additional Qualifications

  • Minimum 5 years’ experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
  • Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
  • Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
  • This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge. 

Technical Skills – experience and knowledge which include the following:

  • Java or Other programming languages
  • JavaScript
  • Groovy Script
  • XML
  • SQL
  • PL SQL
  • Oracle databases