ZipRecruiter

Log In

1

Technical Support Jobs (NOW HIRING)

Tranzeal, Inc.

Technical Support

Orlando, FL · On-site

Technical Support Duration: 12+ Months Contract to Hire - CTH Duties: Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support ...

LT Security Inc.

Technical Support

Houston, TX · On-site

$18 - $20/hr

We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and ...

LT Security Inc.

Technical Support

City Of Industry, CA · On-site

$18 - $20/hr

POSITION OVERVIEW Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing ...

Robert Half

Technical Support

Coppell, TX · On-site

$26 - $28/hr

This role sits within an enterprise IT environment supporting executive leadership, focused on delivering high-touch technical support and ensuring a seamless end-user experience. The position ...

nLeague

Technical support

Atlanta, GA · On-site

Minimum 5 years' experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application ...

ACS Security

Technical Support

Tulsa, OK · On-site

$32K - $41K/yr

Provide technical support to customers by researching and troubleshooting problems, while maintaining customer safety. * The ability to listen, communicate, identify the root cause and respond ...

Motion

Technical Support

Birmingham, AL · On-site

Motion Industries is seeking a Technical Support expert to manage and troubleshoot their vending and RFID solutions, as well as proprietary applications. This role involves high interaction with ...

Collabera

Technical Support

Carrollton, TX · On-site

$18/hr

As a Technical Support Representative, you will be resolving technical problems reported by tax practitioners from the major accounting firms and Fortune 500 companies. With using active listening ...

Aseva, LLC

Technical Support

Santa Barbara, CA · On-site

$25/hr

Aseva is hiring a Technical Assistance Center (TAC) Agent to manage and resolve customer support tickets and provide responsive help across phone, email, chat, and occasional onsite troubleshooting.

Apply Early

ACS Security

Technical Support

Tulsa, OK

$32K - $41K/yr

Provide technical support to customers by researching and troubleshooting problems, while maintaining customer safety. * The ability to listen, communicate, identify the root cause and respond ...

ASSA ABLOY

Technical Support

Tulsa, OK · On-site

$33K - $42K/yr

We are seeking a skilled and experienced Technical Support Technician to join our team. In this role, you will be responsible for providing remote & on-site technical support, troubleshooting, and ...

AllSTEM Connections

Technical Support

Dallas, TX · On-site

$160K/yr

Qualifications At least 6+ years of experience in Application Support, Production Operations, or Technical Service Management, including 3+ years in a leadership or management capacity. Bachelor ...

Infojini Inc

Technical Support

Dallas, TX · On-site

$37K - $46K/yr

We are Looking for Technical Support position based in Austin, TX for 10+ Months contract position. Please send your resume along with hourly rate expectation to anthony(Dot)v@infojiniconsulting(dot ...

5TH HQ LLC

Technical Support

Miami, FL · On-site

$38K - $40K/yr

Provide technical support and promptly resolve customer issues in a professional manner. * Maintain accurate records of service activities, parts used, and equipment status. * Ensure compliance with ...

Apply Early

Collabera

Technical Support

Carrollton, TX

Qualifications: 1-2 years experience in a call center environment. 2+ years in supporting a technical/product software environment. Strong telephone skills. Demonstrable Product (software and web ...

QSIC

Technical Support

Dallas, TX · On-site

Working hours are from 1:30pm - 10pm Central Time The L2 Technical Support Engineer sits in the engine room of QSIC's US support operation. You are the tier that catches what L1 cannot resolve and ...

Integrated Resources INC

Technical Support

Annapolis, MD · On-site

$37K - $46K/yr

Supports computer users with installation of basic hardware/software and networking components to ... SINGH Technical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO ...

Weave

Technical Support

Lehi, UT · On-site

Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls. * Provide follow up to customers via outbound calls and emails. * Resolve issues with basic ...

next page

Showing results 1-20

All JobsTechnical Support Jobs

Technical Support information

See salary details

$14

$26

$44

How much do technical support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

How do I get into technical support?

To enter technical support, candidates typically need a high school diploma or equivalent, along with strong problem-solving and communication skills. Relevant certifications, such as CompTIA A+ or network+, can improve job prospects, and familiarity with common tools like ticketing systems and remote support software is beneficial.

What is the job role of technical support?

The role of technical support involves assisting users with troubleshooting hardware, software, or network issues, often through phone, email, or remote access. It requires strong problem-solving skills, technical knowledge, and communication abilities to resolve technical problems efficiently.

What are the key skills and qualifications needed to thrive as a Technical Support specialist, and why are they important?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a Technical Support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

Is AI replacing tech support?

AI is automating certain tasks within technical support, such as troubleshooting common issues and providing initial customer responses. However, human tech support specialists are still essential for handling complex problems, personalized assistance, and critical thinking that AI cannot fully replicate. Many organizations use AI tools alongside human agents to improve efficiency and service quality.

What are Technical Support professionals?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.

What is the job of technical support?

Technical support professionals assist users by diagnosing and resolving hardware, software, and network issues. They often communicate with customers via phone, email, or chat and may use remote access tools to troubleshoot problems efficiently.
More about Technical Support jobs
What cities are hiring for Technical Support jobs? Cities with the most Technical Support job openings:
What are the most commonly searched types of Technical Support jobs? The most popular types of Technical Support jobs are:
What states have the most Technical Support jobs? States with the most job openings for Technical Support jobs include:
Technical Support jobs near you
Technical Support

Technical Support

Tranzeal, Inc.

Orlando, FL • On-site

Other

Posted 17 days ago

Job description

Role: Technical Support

Duration: 12+ Months

Contract to Hire - CTH

Duties: Position Overview:

·        We are looking for an experienced Support Engineer with a passion for excellence.

·        The Technical Support Engineer will be responsible for managing and resolving challenging issues for customers.

·        This includes developing subject matter expertise within the technical support department.

·        The engineer is responsible for owning and resolving issues on a daily basis, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the ServiceNow software and platform.

·        You will be a Subject Matter Expert for multiple applications.

·        In this role you will debug JavaScript code as well as find better solutions to custom code.

·        Support engineers use the platform via an internal implementation of its tools to diagnose customer issues.

·        Cases are created by customers and managed by engineers using the software platform.

·        The successful candidate will be able to quickly gain an understanding of the platform.

·        This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills.

·        This opportunity may evolve to include additional responsibilities and opportunities for career growth.

Tranzeal logo

About Tranzeal

Sourced by ZipRecruiter

Tranzeal is an industry leading global Business Transformation Service Provider. We offer specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world. Since our foundation, Tranzeal has evolved from a small start up company to a mid market player dedicated to providing solutions and services to SMB and large enterprise customers. Our Consulting Services are dedicated to helping our Clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal has built its center of competency in Enterprise Resource Planning, Business Intelligence, Supply Chain Management, Customer Resource Management and Information Integration solutions, as well as specific Service orientated offerings such as Test, Quality Assurance and Data Management.

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

San Jose, CA, US

Social media

Facebook

View All Tranzeal Jobs

Apply