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Technical Support Jobs (NOW HIRING)

LT Security Inc.

Technical Support

City Of Industry, CA · On-site

$18 - $20/hr

POSITION OVERVIEW Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing ...

nLeague

Technical support

Atlanta, GA · On-site

Minimum 5 years' experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application ...

Kforce Technology Staffing

Technical Support

Tempe, AZ · On-site

$36K - $45K/yr

Kforce has a client in Tempe, AZ that is seeking a Technical Support that provides first-level IT support for employees across office and jobsite environments. This role is responsible for ...

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Technical Support Location: Columbus, OH Duration: 12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

Russell, Tobin & Associates

Technical Support

Almont, CO · On-site

$25 - $30/hr

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. * Responds to telephone calls, email and personnel requests for technical support.

UpdatePromise

Technical Support

Chino, CA · On-site

$20/hr

Provide technical assistance and support for incoming queries and issues related to the UpdatePromise application. * Troubleshooting customer issues using your understanding of the UUpdatePromise ...

Computech Corporation

Technical Support

Saline, MI · On-site

$33K - $42K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working knowledge/experience of PC imaging and remote control support tools Knowledge of all Microsoft Office ...

Infojini Inc

Technical Support

Dallas, TX · On-site

$37K - $46K/yr

We are Looking for Technical Support position based in Austin, TX for 10+ Months contract position. Please send your resume along with hourly rate expectation to anthony(Dot)v@infojiniconsulting(dot ...

Integrated Resources INC

Technical Support

Annapolis, MD · On-site

$37K - $46K/yr

Supports computer users with installation of basic hardware/software and networking components to ... SINGH Technical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO ...

Collabera

Technical Support

Carrollton, TX · On-site

Qualifications: 1-2 years experience in a call center environment. 2+ years in supporting a technical/product software environment. Strong telephone skills. Demonstrable Product (software and web ...

3B Staffing LLC

Technical Support

Dallas, TX · On-site

Technical Support Location: 1401 Pacific Avenue Dallas, Texas Duration: 8 Months Worker Skills And Qualifications Minimum Requirements: Years Skills/Experience 5 Experience in supporting an ...

Collabera

Technical Support

Salt Lake City, UT

Location Salt Lake City, UT - 84184 Job Title Technical Support / Help Desk Support Duration 10+ Months (High possibility of extension) Shift Timing : Mon-Fri (04:30PM - 1.00AM) * Exemplifies ...

Ocean Optics

$90 - $115/hr

The Technical Support Lead combines deep technical expertise with coaching, operational excellence, and customer advocacy to ensure an exceptional customer experience. As a leader within the ...

New

Wholesale Distributor - Broward County

Be Seen First

Technical Support Specialist

Fort Lauderdale, FL · On-site

$24 - $26/hr

Position Summary The Technical Support Specialist is responsible for providing technical support and troubleshooting assistance related to the company's electrical, electronic, mechanical, and ...

Medihill

Technical Support Manager

Bensalem, PA · On-site

The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves ...

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Technical Support information

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$14

$26

$44

How much do technical support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, desktop support technician, and network support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.
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Technical Support jobs near you

Technical Support

LT Security Inc.

City Of Industry, CA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

POSITION OVERVIEW

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.

ESSENTIAL JOB FUNCTIONS

  • Maintain an in-depth knowledge of our complete line of products and services.
  • Embrace and learn the Video Surveillance / CCTV technologies and their applications.
  • Provide product demos and technical training to the sales team and customers.
  • Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
  • Build and test PC-based DVR systems to customer's specifications.
  • Provide prompt and effective customer service and technical support.
  • Service customers in an effective and efficient manner; partner with internal teams proactively.
  • Answer calls and emails regarding technical support requests and log into ticketing systems.
  • Perform other duties as assigned
     

ESSENTIAL REQUIREMENTS

·         Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls

·         Ability to maintain confidential business information

·         Ability to respond to customers in a timely and effective manner

·         Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)

·         Ability to work independently with minimum supervision

·         Ability to work under pressure

·         Strong troubleshooting, problem-solving, and team player mindset is a plus

·         Proactive and enthusiastic to excel

OTHER REQUIREMENT

·         Domestic and/or International Travel may be required (up to 25%)

·         Willing and able to work additional hours when needed

·         Bend, lift, open and move product and related office items varying in weight up to 30lbs,

EDUCATION

·         1+ Years of Professional Experience in technical support or related areas

·         Experience in the security system industry is highly desired

·         A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required

·         Preferred certificate: CompTIA A+

·         Fresh graduates will also be considere

Company Description

LTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.