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Full Time Technical Support Jobs (NOW HIRING)

W.B. Mason

Technical Support Analyst

Boston, MA · On-site

$50K - $60K/yr

B. Mason is adding a full-time Technical Support Analyst to our team! About Our Team: We are committed to providing personalized service and an extensive range of workplace essentials, including ...

New

Audio Enhancement

Technical Support Agent

Apopka, FL · On-site

We are currently seeking a full-time Technical Support Agent for our Apopka, Florida office. This is an in-office position. This person will be a key member of our customer support team. Candidates ...

Smarty

Technical Support Representative

Orem, UT · On-site

$50K - $60K/yr

We're looking for a full-time Technical Support Representative who's equal parts curious, capable, and kind. You'll partner with our customers (many of whom are technical pros themselves) to ...

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

Mobile, AL (100% Onsite) Duration: 3-Month Contract with Potential for Full-Time Conversion Join a ... This is an excellent opportunity for an IT support professional who enjoys hands-on technical work ...

Weave

Technical Support

Lehi, UT · On-site

Training for this role is conducted onsite at our Lehi, UT HQ * Full-time positions only (40 working hours between 6am-6pm M-F) * Reports to: Technical Support Leadership What You Will Own

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Full Time Technical Support information

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How much do full time technical support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for full time technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced in a full-time technical support role, and how can they be managed effectively?

In a full-time technical support position, professionals often encounter challenges such as handling high volumes of support tickets, managing difficult customer interactions, and staying updated with rapidly changing technologies. Successfully managing these challenges involves strong communication skills, effective time management, and continuous learning. Building a supportive relationship with teammates and utilizing internal knowledge bases can also help streamline issue resolution and reduce stress. Most organizations provide regular training and encourage collaboration to help technical support staff stay ahead and deliver excellent service.

What is the difference between Full Time Technical Support vs Part Time Technical Support?

AspectFull Time Technical SupportPart Time Technical Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsOften requires relevant certifications like CompTIA A+May require similar certifications but less emphasis
Work EnvironmentOn-site or remote support in corporate or retail settingsSimilar environments but with flexible scheduling
Job ResponsibilitiesHandling customer issues, troubleshooting, and support documentationSimilar tasks but with reduced workload and hours

Full Time Technical Support involves working standard hours with comprehensive responsibilities, while Part Time Technical Support offers flexible scheduling with similar duties. Both roles require relevant certifications and work in comparable environments, but the full-time position provides more consistent hours and potential career growth.

What are full time technical support jobs?

Full time technical support jobs involve assisting customers or users with technical issues related to products or services. These roles typically require diagnosing problems, providing step-by-step solutions, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. Full time positions usually offer regular work hours, employee benefits, and opportunities for career advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as a Full Time Technical Support professional, and why are they important?

To thrive as a Full Time Technical Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely solutions, customer satisfaction, and efficient operation of IT infrastructure.
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Full Time Technical Support jobs near you
Technical Support Specialist

Technical Support Specialist

Lovelace Biomedical Research Institute

Albuquerque, NM • On-site

Full-time

Posted 2 days ago

Key responsibilities

  • Provide technical support assisting end users with day-to-day technical duties and issues.

  • Oversee configuration and maintenance of hardware such as PCs, printers, scanners, and mobile devices.

  • Document work in a ticketing system and document system procedures.

Job description

Lovelace Biomedical Research Institute (LBRI) is currently seeking a full-time Technical Support Specialist to provide technical support assisting end users with their day-to-day technical duties and issues.  This position will oversee configuration and maintenance of hardware (PCs, printers, scanners, mobile devices, etc.), as well as remove viruses and resolve issues relating to Microsoft Windows, Mac OS, and other various desktop applications. The Technical Support Specialist will also document work in a ticketing system, document system procedures, perform iPhone and iPad configuration and setup, and provide end-user training for systems and software products.


Requires a High School diploma or equivalent and a Technical Certificate, or specific coursework or training in a directly related area; or an equivalent combination of education, training and/or experience from which comparable knowledge, skills and abilities have been attained.

The Technical Support Specialist requires strong technical knowledge of PC’s, laptops, and peripheral hardware devices.  Must have a strong working knowledge of Windows 7, XP and Microsoft Office. 

Experience with iOS, Exchange, and Active Directory desired.  A+ certification is highly desirable.

Must have superior professional-level written and verbal communication skills; a high degree of professionalism, strong organizational and time-management skills and excellent customer-service skills. Demonstrated ability in managing a wide variety of tasks simultaneously while meeting multiple deadlines is required.  Must have the ability to work independently and as a part of a team as well as the ability to maintain confidential information.

Must be US Citicen or Green Card  in order to gain and maintain access to Kirtland Air Force base (KAFB) and successful completion of various background checks is required.

This position requires a post-offer credit check.


A+ certification is highly desirable.


Work is performed in a variety of settings including office and laboratory environments, as well as in outdoor areas.  Will operate standard information technology equipment and will frequently stand, walk, sit, perform desk-based computer tasks, use a telephone, perform repetitive motions, bend, kneel, crawl, carry equipment and occasionally lift objects that weigh up to 20 pounds.  May periodically climb ladders and perform work overhead.
The above is intended to describe the general requirements for the position and should not be interpreted as an exhaustive statement of physical requirements.  The Institute will provide reasonable accommodation to any employee with a disability who requires an accommodation to perform the essential functions of the position.


Salary is commensurate with experience.

Lovelace Biomedical is an Equal Opportunity Employer

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