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Full Time Technical Support Jobs (NOW HIRING)

Audio Enhancement

Technical Support Agent

Apopka, FL · On-site

We are currently seeking a full-time Technical Support Agent for our Apopka, Florida office. This is an in-office position. This person will be a key member of our customer support team. Candidates ...

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

Mobile, AL (100% Onsite) Duration: 3-Month Contract with Potential for Full-Time Conversion Join a ... This is an excellent opportunity for an IT support professional who enjoys hands-on technical work ...

CGS Immersive

Technical Support

Sturtevant, WI · On-site

Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role: The Technical and Desktop Support will perform the tasks necessary to provide outstanding incident ...

Weave

Technical Support

Lehi, UT · On-site

Training for this role is conducted onsite at our Lehi, UT HQ * Full-time positions only (40 working hours between 6am-6pm M-F) * Reports to: Technical Support Leadership What You Will Own

Launch Focus

Technical Support

Rochester, NY

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

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Full Time Technical Support information

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$26

$44

How much do full time technical support jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for full time technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced in a full-time technical support role, and how can they be managed effectively?

In a full-time technical support position, professionals often encounter challenges such as handling high volumes of support tickets, managing difficult customer interactions, and staying updated with rapidly changing technologies. Successfully managing these challenges involves strong communication skills, effective time management, and continuous learning. Building a supportive relationship with teammates and utilizing internal knowledge bases can also help streamline issue resolution and reduce stress. Most organizations provide regular training and encourage collaboration to help technical support staff stay ahead and deliver excellent service.

What is the difference between Full Time Technical Support vs Part Time Technical Support?

AspectFull Time Technical SupportPart Time Technical Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsOften requires relevant certifications like CompTIA A+May require similar certifications but less emphasis
Work EnvironmentOn-site or remote support in corporate or retail settingsSimilar environments but with flexible scheduling
Job ResponsibilitiesHandling customer issues, troubleshooting, and support documentationSimilar tasks but with reduced workload and hours

Full Time Technical Support involves working standard hours with comprehensive responsibilities, while Part Time Technical Support offers flexible scheduling with similar duties. Both roles require relevant certifications and work in comparable environments, but the full-time position provides more consistent hours and potential career growth.

What are full time technical support jobs?

Full time technical support jobs involve assisting customers or users with technical issues related to products or services. These roles typically require diagnosing problems, providing step-by-step solutions, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. Full time positions usually offer regular work hours, employee benefits, and opportunities for career advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as a Full Time Technical Support professional, and why are they important?

To thrive as a Full Time Technical Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely solutions, customer satisfaction, and efficient operation of IT infrastructure.
More about Full Time Technical Support jobs
What cities are hiring for Full Time Technical Support jobs? Cities with the most Full Time Technical Support job openings:
What are the most commonly searched types of Technical Support jobs? The most popular types of Technical Support jobs are:
What states have the most Full Time Technical Support jobs? States with the most job openings for Full Time Technical Support jobs include:
What job categories do people searching Full Time Technical Support jobs look for? The top searched job categories for Full Time Technical Support jobs are:
Full Time Technical Support jobs near you
Infographic showing various Full Time Technical Support job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Engineer

Technical Support Engineer

Diversified Services Network, Inc.

Tucson, AZ • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Diversified Services Network, Inc. (DSN) is seeking a full-time Technical Support Engineer to join our team in Tucson, AZ! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

This role is critical to maintaining consistent, responsive technical support, including weekend hotline coverage, and serves as a dedicated resource for triaging and resolving technical issues promptly. The Technical Support Engineer helps ensure continuity of service and reduces backlog, contributing directly to the efficiency and reliability of the help desk team. This position offers a long-term career path with hands-on exposure to enterprise support platforms, structured learning resources, and mentorship opportunities for continued growth.

Key Responsibilities

Serve as a dedicated support resource, managing incoming cases with urgency and precision, including weekend hotline coverage from 7:00 AM to 3:30 PM.

Perform password resets, ECM allocations, and blackbox conversions as part of case resolution.

Conduct advanced troubleshooting and root cause analysis to resolve complex technical issues and prevent recurrence.

Crawl and analyze logs across large datasets to identify root causes.

Apply a fundamental understanding of SQL to support case investigation and issue resolution.

Collaborate regularly with team members via Microsoft Teams and in person, contributing to a multi-tiered support model that escalates complex issues to Level 3 (L3) support and technical leads.

Participate in regular team meetings and daily scrums to align on goals and share knowledge.

Work Environment

Full-time, onsite position based in Tucson, AZ, within a professional, business casual office setting.

Onsite presence supports immediate collaboration and hands-on access to team resources and systems.

Includes weekend hotline coverage as part of a structured schedule supporting continuous service availability.

Requirements

Education & Experience

Associate's degree in technology or a related field, or equivalent experience.

5+ years of technical experience in troubleshooting and root cause analysis.

Required Skills

Strong understanding of network protocols, configurations, and troubleshooting techniques.

Proficiency in Windows administration, including managing user accounts, permissions, and system updates.

Ability to quickly identify, diagnose, and resolve technical issues across hardware and software platforms.

Basic understanding of scripting or programming, with the ability to read and follow syntax.

Soft Skills

Excellent customer service orientation, with clear communication, empathy, and responsiveness to user needs.

Ability to work collaboratively in a team environment and maintain professionalism under pressure.

Strong organizational and time management skills, including the ability to work independently during solo coverage periods.

Benefits

  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary Expectations: $45,000 - 50,000 per annual

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