ZipRecruiter

Log In

1

Technical Support Coordinator Jobs (NOW HIRING)

LexisNexis

Technical Support Coordinator

Alpharetta, GA · On-site

$40K - $67K/yr

About the Role The Tech Customer Support Coordinator II (Customer Support role) provides technical support to end users across multiple products and platforms. This role focuses on troubleshooting ...

RELX

Technical Support Coordinator

Alpharetta, GA

$40K - $67K/yr

About the Role The Tech Customer Support Coordinator II (Customer Support role) provides technical support to end users across multiple products and platforms. This role focuses on troubleshooting ...

RELX

Technical Support Coordinator

Duluth, GA

$40K - $67K/yr

About the Role The Tech Customer Support Coordinator II (Customer Support role) provides technical support to end users across multiple products and platforms. This role focuses on troubleshooting ...

Biamp

Technical Support Coordinator

Beaverton, OR

The Technical Support Coordinator (TSC) provides genuine and empathetic interactions with customers phoning Biamp for Technical Support. The TSC will engage with the caller to: 1) Determine the ...

Biamp

Technical Support Coordinator

Beaverton, OR · On-site

The Technical Support Coordinator (TSC) provides genuine and empathetic interactions with customers phoning Biamp for Technical Support. The TSC will engage with the caller to: 1) Determine the ...

next page

Showing results 1-20

All JobsTechnical Support Coordinator Jobs

Technical Support Coordinator information

See salary details

$9

$23

$37

How much do technical support coordinator jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for technical support coordinator in the United States is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $29.81 per hour, depending on experience, location, and employer.

What are some common challenges faced by Technical Support Coordinators, and how can they be managed effectively?

Technical Support Coordinators often face the challenge of juggling multiple priorities, such as managing support tickets, coordinating with technical teams, and ensuring timely responses to customer inquiries. Balancing urgent requests with ongoing projects requires strong organizational skills and effective communication. Proactive time management, utilizing help desk software, and maintaining clear documentation can help manage these challenges. Additionally, building strong relationships with both customers and internal teams fosters smoother collaboration and faster issue resolution.

What does a technical support coordinator do?

A technical support coordinator manages and resolves technical issues for users, often coordinating between clients and technical teams. They troubleshoot hardware and software problems, document solutions, and may use tools like ticketing systems to track support requests. Strong communication skills and technical knowledge are essential for this role.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and troubleshoot common issues, allowing support coordinators to focus on more complex problems. However, human support remains essential for personalized assistance, complex diagnostics, and customer relationship management. Tech support roles are evolving to include oversight of AI tools and advanced technical skills.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level consulting, specialized medical professionals, senior corporate executives, and certain freelance or contract roles in technology, finance, or law. These positions often require advanced skills, extensive experience, or professional certifications, and may involve long hours or high responsibility levels.

How much does a technical support coordinator make?

The average salary for a technical support coordinator typically ranges from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators with certifications or specialized skills can earn higher salaries.

What is the difference between Technical Support Coordinator vs Technical Support Specialist?

AspectTechnical Support CoordinatorTechnical Support Specialist
CredentialsTypically requires an associate's or bachelor's degree in IT or related fieldSimilar educational requirements, often with certifications like CompTIA A+ or Network+
Work EnvironmentOffice and remote support, coordinating support activitiesCustomer-facing support, troubleshooting technical issues
Employer & Industry UsageUsed in IT departments across various industriesCommon in tech companies, service providers, and IT support firms
Search & Comparison IntentOften compared for coordination and administrative roles in supportCompared for direct technical troubleshooting roles

The main difference is that a Technical Support Coordinator focuses on organizing and managing support processes, while a Technical Support Specialist primarily handles direct technical troubleshooting. Both roles require similar credentials and work environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Technical Support Coordinator, and why are they important?

To thrive as a Technical Support Coordinator, you need strong troubleshooting abilities, a solid understanding of IT systems, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or ITIL are often required. Excellent communication, patience, and multitasking skills help in effectively assisting users and coordinating support teams. These competencies are crucial to ensure timely problem resolution, high user satisfaction, and efficient support operations.
More about Technical Support Coordinator jobs
What cities are hiring for Technical Support Coordinator jobs? Cities with the most Technical Support Coordinator job openings:
What are the most commonly searched types of Technical Support jobs? The most popular types of Technical Support jobs are:
What states have the most Technical Support Coordinator jobs? States with the most job openings for Technical Support Coordinator jobs include:
Technical Support Coordinator jobs near you
Technical Support Coordinator

Technical Support Coordinator

Kiemle-Hankins

Crown Point, IN • On-site

Other

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We want you! For almost 100 years our calling card has been that we have the most dedicated professionals in industrial maintenance. If you're looking for a great employer, come join our Crown Point team in the exciting role of Technical Support Coordinator!


Kiemle-Hankins offers competitive wages, employee profit sharing and bonus plans, a 401(k) with a history of generous employer matching, holiday and vacation pay, paid sabbaticals, healthcare benefits, plus a great working environment.


Our Technical Support Coordinators:

  • Handle the majority of the inbound calls related to their group of accounts
  • Takes the lead in providing customer and job communications
  • Provides service and sales support for service and maintenance of rotating equipment and power equipment
  • Generate customer deliverables including quotes and reports
  • Utilizes company CRM to document all customer interaction and job status
  • Participates in the buying process, researching material and suppliers, issuing purchase orders and reviewing received material
  • Take the lead in communicating to other company teammates (managers, supervisors, field sales) on customer and job information
  • Co-ordinate the use of vendors or subcontractors
  • Check on status of customer orders
  • Communicate with the team and/or the customer regarding scheduling issues
  • Participate in outbound marketing and sales efforts
  • Backup all other office staff positions as required


Qualifications

  • Experience in a heavy industrial service environment preferred
  • Technical sales and service knowledge in a related industry (power transmission, electrical supply, etc.) helpful
  • Minimum Associates Degree preferred (or related experience)
  • Strong written and verbal business communication skills
  • Interest and ability to learn and be trained in new areas
  • Experience with Microsoft office suite products and CRM systems

Apply