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Technical Support Intern Jobs (NOW HIRING)

Heritage Capital Corporation

Desktop Support Intern

Dallas, TX · On-site

$14.50 - $18.50/hr

Position Summary We are seeking a motivated and detail-oriented Desktop Support Intern to join our ... Document technical issues, resolutions, and support requests through ticketing systems * Support ...

WD-40 Company

Intern, Technical Support

Lincoln, NE · On-site

$13.25 - $16.75/hr

Job Summary- General Dynamics Ordnance and Tactical Systems (GD-OTS) is looking for an experienced Intern,Technical Support - Project Engineer to join our Lincoln, NE organization. We are expanding ...

The Texas Rangers

Desktop Support Intern

Arlington, TX · On-site

$13.50 - $18/hr

The Texas Rangers are seeking a Desktop Support Intern to join our team! This role will support the ... Provide technical support to employees both in the office and remotely, troubleshooting hardware ...

Whelen Engineering

PC Support - Intern

Chester, CT · On-site

$15.25 - $20.25/hr

PC Support - Intern Department: IT (CT) Employment Type: Internship Location: Chester, CT Reporting ... High school diploma required, a two-year technical degree in computer science or related field, or ...

Rangers Baseball LLC

Desktop Support Intern

Arlington, TX

$13.50 - $18/hr

The Texas Rangers are seeking a Desktop Support Intern to join our team! This role will support the ... Provide technical support to employees both in the office and remotely, troubleshooting hardware ...

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How much do technical support intern jobs pay per hour?

As of May 29, 2026, the average hourly pay for technical support intern in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Intern, and why are they important?

To thrive as a Technical Support Intern, you need a basic understanding of computer systems, troubleshooting techniques, and customer service, often supported by coursework in IT or related fields. Familiarity with help desk ticketing systems, remote support tools, and platforms like Windows, macOS, or Linux is typically required. Strong communication, patience, and problem-solving abilities distinguish top candidates in this role. These skills ensure efficient resolution of technical issues, positive user experiences, and effective team collaboration.

What are some common challenges Technical Support Interns face when assisting customers, and how can they effectively address them?

Technical Support Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple requests simultaneously, and communicating complex solutions in a user-friendly manner. To address these, it's helpful to follow structured troubleshooting guides, actively seek mentorship from experienced team members, and continually update product knowledge. Developing strong communication skills and a calm, patient demeanor also goes a long way in ensuring positive customer experiences and personal growth within the role.

What does a Technical Support Intern do?

A Technical Support Intern assists users and employees with troubleshooting hardware, software, and network issues. They typically respond to support tickets, help with the installation and configuration of computer systems, and escalate complex problems to senior technicians. Interns may also document solutions, provide user training, and help maintain IT assets. This role is designed to provide hands-on experience in IT support and customer service within a professional environment.
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Technical Support Intern jobs near you
Infographic showing various Technical Support Intern job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 3% As Needed, 86% Full Time, 8% Part Time, and 2% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.
Technical Support Intern (Unpaid)

Technical Support Intern (Unpaid)

Universal Processing

Houston, TX • On-site

$14.25 - $18.50/hr

Full-time

Posted 6 days ago

Job description

Are you ready to go uP?
  • We are named in Top Workplaces NYC for 2024
  • We are one of the winners of USPAACC's Fast 100 Asian American Business awards
  • We are recognized as one of the Top 5000 in Inc. Magazine's Fastest Growing Private Companies
  • We were a finalist for Best ISO of the Year by ETA in 2024
  • We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses

Want to learn more about our company events?
Click here: http://www.linkedin.com/in/lightup-universal-processing-62409b297
Why Should You Join Universal Processing?
  • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses
  • You are passionate to serve and support our local community and their growth
  • You get on-the-job training to get you familiar with the industry and role

Compensation: This is an unpaid internship. The Technical Support Intern will work onsite between 20-25 hours per week Monday to Friday in our Houston office. Lunch and transportation allowance will be provided.
Role Summary: The Technical Support Intern role is a fully onsite position, 5 days a week. This position will be providing support for a partner migration project. This internship will last about 2 months or longer, depending on the progress of the project. You will assist in device handling, inventory tracking, and basic deployment support.
A Day in the Life of a Technical Support
Key Responsibilities & Learning Opportunities
  • Learn and understand the basic characteristics and use cases of common payment terminals and PIN pads (PAX, Dejavoo, Valor, etc.) to support inventory and deployment operations.
  • Assist with large-scale terminal reprogramming projects related to MID changes and account migrations.
  • Support inventory management in the Houston office, including tracking device status, serial numbers, and movement.
  • Become familiar with device-related CRM and internal systems, and assist with simple deployment and replacement requests.
  • Learn the basic operation and configuration of payment devices, and help with entry-level troubleshooting tasks.
  • Assist in processing merchant applications and entering client information into internal systems.
  • Provide technical assistance for inbound questions related to terminal hardware under supervision.
  • Help ensure deployment tasks are completed accurately and within required timelines.

Qualifications:
  • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
  • Bilingual proficiency in Mandarin-Chinese is required, both written and verbal
  • Must be currently pursuing or have graduated with a Bachelor's or Master's degree, preferably in a STEM field
  • Strong ownership mindset with a proactive, can-do attitude.
  • Comfortable working in a fast-paced, operational environment.
  • Good communication skills and willingness to learn technical concepts.
  • Able to take initiative and solve problems with guidance.
  • Detail-oriented and able to complete tasks before deadlines.
  • Able to work both independently and as part of a team.
  • Proficient in MS Excel and Word (tracking, documentation, basic reporting)

About uP:
Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP's consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let's Go uP, to commemorate its legacy and evolution.
At Let's Go uP, we are an equal employment opportunity employer.
To learn more, please visit us at: https://letsgoup.com.
Let's Go uP Together!

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