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Technical Support Intern Jobs (NOW HIRING)

IT Technical Support Intern

Phelps, NY · On-site

$15.25 - $20.50/hr

The IT Technical Support Intern role provides hand-on experience supporting IT operations, troubleshooting technical issues, and assisting with projects in a fast-paced healthcare IT environment.

Technical Operations Support Intern Department: Operations Reports To: Operations Manager FLSA : Non-exempt GENERAL SUMMARY Under limited supervision and general guidelines, the Technical Operations ...

Technical Operations Support Intern Department: Operations Reports To: Operations Manager FLSA : Non-exempt GENERAL SUMMARY Under limited supervision and general guidelines, the Technical Operations ...

IT Support Intern

Peabody, MA

$16.75 - $22.25/hr

The IT Support Intern assists the Information Technology department with daily operational and technical support activities while gaining practical experience in enterprise IT operations. Working ...

IT Support Intern

Peabody, MA · On-site

$16.75 - $22.25/hr

The IT Support Intern assists the Information Technology department with daily operational and technical support activities while gaining practical experience in enterprise IT operations. Working ...

$15 - $19.25/hr

Internship can be for up to 40 hours per week and is paid As a Tech Support Intern your ... Help with and track IT assets Main Office & Remote Technical Support and Corporate Desktop Support:

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How much do technical support intern jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for technical support intern in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support intern?

To thrive as a Technical Support Intern, you need a basic understanding of computer systems, troubleshooting techniques, and customer service, often supported by coursework in IT or related fields. Familiarity with help desk ticketing systems, remote support tools, and platforms like Windows, macOS, or Linux is typically required. Strong communication, patience, and problem-solving abilities distinguish top candidates in this role. These skills ensure efficient resolution of technical issues, positive user experiences, and effective team collaboration.

What are some common challenges technical support interns face when assisting customers, and how can they effectively address them?

Technical Support Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple requests simultaneously, and communicating complex solutions in a user-friendly manner. To address these, it's helpful to follow structured troubleshooting guides, actively seek mentorship from experienced team members, and continually update product knowledge. Developing strong communication skills and a calm, patient demeanor also goes a long way in ensuring positive customer experiences and personal growth within the role.

What does a technical support intern do?

A technical support intern assists with troubleshooting hardware and software issues, provides customer service, and documents technical problems. They often work under supervision, gaining experience with tools like ticketing systems and remote support software while developing technical and communication skills.
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Infographic showing various Technical Support Intern job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.

Technical Support Intern

The Reynolds and Reynolds Company

College Station, TX • On-site

$20/hr

Internship

Posted 16 days ago


Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

114th of 247 rated software companies


Job description

Position Description
We are seeking a detail-oriented, analytical, and customer-focused entry-level intern to support dealership employees using our AutoVision software in a dealership environment. In this role, you will primarily assist customers via email-and occasionally by phone-to help diagnose and resolve software-related issues.
In addition to customer support, you will assist with continuously improving department processes through projects aimed at growing communication skills. This position is ideal for individuals eager to build technical, consulting, and customer service skills in a collaborative environment.
Requirements
Strong attention to detail and analytical problem-solving skills; Excellent verbal and written communication abilities; Ability to manage multiple tasks and customer interactions effectively; Customer-focused mindset with a commitment to service quality; Adaptability and flexibility in a dynamic, fast-paced environment; Eagerness to learn new technologies and consulting skills
Benefits
At our College Station office, you can take advantage of our great training programs and facility amenities, including:
- An onsite dining facility offering complimentary breakfast and lunch,
- An onsite fitness center
- An onsite medical center
- We also offer a wide variety of sports and social leagues to participate in after work
- Volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866