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Technical Support Intern Jobs (NOW HIRING)

RubinBrown

Technology Support Intern

Saint Louis, MO

$14 - $18.75/hr

RubinBrown redefines the full-service experience by combining technical and industry expertise with a commitment to personal and high-level relationships. Overview The Technology Support Intern will ...

Pine Street Inn

IT Support Intern

Boston, MA · On-site

$20 - $25/hr

Pine Street Inn is seeking a motivated IT Support Intern for a three-to-six-month term to assist ... Prior experience in a technical support or desktop deployment role (including school or ...

Matic

Customer Support Intern

Mountain View, CA

$25 - $35/hr

About the role We're looking for a Customer Support Intern with an analytical, innovative, and ... Excellent communication and writing skills-you translate complex technical concepts into clear ...

Netrix Global

Computer Support Intern

Rochester, NY · On-site

$17/hr

About The Opportunity The Computer Support Intern for the Netrix Global team will work onsite ... The position requires technical workstation knowledge, and basic knowledge of both Microsoft ...

Netrix Global

Computer Support Intern

Philadelphia, PA · On-site

$17 - $19/hr

About The Opportunity The Computer Support Intern for the Netrix Global team will work onsite ... The position requires technical workstation knowledge, and basic knowledge of both Microsoft ...

Cibola General Hospital

IT Support Intern

Grants, NM · On-site

$14 - $18.50/hr

Under the guidance of the IT team, the intern will assist with basic troubleshooting, documentation, computer setup, and user support tasks while developing foundational technical, problem-solving ...

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How much do technical support intern jobs pay per hour?

As of May 29, 2026, the average hourly pay for technical support intern in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Intern, and why are they important?

To thrive as a Technical Support Intern, you need a basic understanding of computer systems, troubleshooting techniques, and customer service, often supported by coursework in IT or related fields. Familiarity with help desk ticketing systems, remote support tools, and platforms like Windows, macOS, or Linux is typically required. Strong communication, patience, and problem-solving abilities distinguish top candidates in this role. These skills ensure efficient resolution of technical issues, positive user experiences, and effective team collaboration.

What are some common challenges Technical Support Interns face when assisting customers, and how can they effectively address them?

Technical Support Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple requests simultaneously, and communicating complex solutions in a user-friendly manner. To address these, it's helpful to follow structured troubleshooting guides, actively seek mentorship from experienced team members, and continually update product knowledge. Developing strong communication skills and a calm, patient demeanor also goes a long way in ensuring positive customer experiences and personal growth within the role.

What does a Technical Support Intern do?

A Technical Support Intern assists users and employees with troubleshooting hardware, software, and network issues. They typically respond to support tickets, help with the installation and configuration of computer systems, and escalate complex problems to senior technicians. Interns may also document solutions, provide user training, and help maintain IT assets. This role is designed to provide hands-on experience in IT support and customer service within a professional environment.
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Technical Support Intern jobs near you
Infographic showing various Technical Support Intern job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 3% As Needed, 86% Full Time, 8% Part Time, and 2% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.
Intern, Technical Support Engineering

Intern, Technical Support Engineering

Pixelogic Media Partners, LLC

Culver City, CA • On-site

$19/hr

Other

Posted 5 days ago

Job description

Job Title: Intern, Tech Support Engineering
Hours: Monday - Friday, 10AM-7PM PST
Compensation: $19/hr

Company:
Pixelogic Media Partners, LLC provides technology solutions to the entertainment industry. We are responsible for helping Hollywood studios and content owners get their content to global audiences by providing all language services including scripting, subtitling, access services, and dubbing. Our products and services span the digital spectrum, from enhanced extras packages promoting digital purchase to physical disc authoring.

Our clients include major Hollywood studios and dozens of independent studios. To date, we've delivered thousands of titles to iTunes, Google, Netflix, Amazon, and others. We've created a large percentage of iTunes Extras titles available on the App Store, developed the specification of and delivered the first Cross-Platform Extras titles, authored more than eight-thousand DVDs, two-thousand Blu-rays, as well as award-winning tablet and mobile apps.

This is a fantastic opportunity to be part of a world-class team, building innovative solutions to service our clients with their media distribution needs. Join us if you're passionate about entertainment, innovation, and customer service excellence.

Job Description:
The Pixelogic Internship is a paid position. In this role, you will develop in the technical support and support processes for all facets of the operation. This is a first response position which includes responsibilities in hardware/software installation, telecommuting support, collaboration with teams to provide support where needed, and exploring process improvements.

You will go through training, learning, and knowledge application for twelve weeks. Each week you will be required to meet or exceed set objectives and will evaluate these goals in a regular 1-1 meeting. You will be assigned a direct manager and a mentor resource to help them learn and develop. Your work will be hands-on and the skills acquired in this role are transferable to any entry-level IT Technical Support role.

Training includes introduction to IT process and procedure as well as systems and support. Across the twelve weeks you will follow a curriculum that incorporates planned learning experiences through the Pixelogic LMS, in-person coaching, and application.

Responsibilities:

  • Provide Help Desk/Service Center style support, monitoring inbound technical support requests, calls, and tickets for all employees
  • Manage support issues from start to resolution, escalating only when necessary
  • Collaborate with other technology teams as needed to determine the best solution to challenges
  • Partner closely with IT and technology teams to assure consistent support methods and policies across sites
  • Provide support for onboarding, provisioning, entitlements, and tech training for new hires
  • Installation of desktop hardware including workstations, displays, tablets, and related peripherals
  • Install/support a wide array of software, both internally developed and third party
  • Support multiple hardware and operating system build processes including Mac, iOS, and Windows, as well as correlating software & accessories
  • Basic support of server infrastructure & network equipment
  • Basic support of A/V & media systems
  • Create thorough documentation of processes and procedures leveraging centralized knowledge base (i.e., Zendesk, Confluence, ManageEngine)

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