ZipRecruiter

Log In

1

Technical Support Intern Jobs (NOW HIRING)

Four Hands

IT Support Intern

Austin, TX

$14.75 - $19.75/hr

The IT Support Intern will assist in diagnosing and resolving hardware, software, and network ... of technical solutions. This position is expected to start in September 2026 and continue through ...

Cibola General Hospital

IT Support Intern

Grants, NM · On-site

$14 - $18.50/hr

Under the guidance of the IT team, the intern will assist with basic troubleshooting, documentation, computer setup, and user support tasks while developing foundational technical, problem-solving ...

Cibola General Hospital

IT Support Intern

Grants, NM · On-site

$14 - $18.50/hr

Under the guidance of the IT team, the intern will assist with basic troubleshooting, documentation, computer setup, and user support tasks while developing foundational technical, problem-solving ...

SETUP & SUPPORT LLC.

IT Support Intern

Oakland, CA

$17.25 - $23/hr

... site technical & field support of our client locations across the Bay Area primarily in San ... The intern will work under the direction of our experienced Technicians to help with Service Desk ...

Bosch Group

Instrumentation Support Intern

Plymouth, MI · On-site

$14.25 - $19/hr

As an Instrumentation Support Intern , you will play a hands-on role in supporting our engineering ... Technical Fundamentals: A foundational understanding of the CAN bus protocol and data frames.

Bosch Group

Instrumentation Support Intern

Plymouth, MI

$14.25 - $19/hr

As an Instrumentation Support Intern , you will play a hands-on role in supporting our engineering ... Technical Fundamentals: A foundational understanding of the CAN bus protocol and data frames.

Bosch Group

Instrumentation Support Intern

Plymouth, MI · On-site

$14.25 - $19/hr

As an Instrumentation Support Intern , you will play a hands-on role in supporting our engineering ... Technical Fundamentals: A foundational understanding of the CAN bus protocol and data frames.

Catawiki

$11.50 - $15.50/hr

About the role As an IT Support intern you will gain experience and knowledge about how an IT team ... End-user Support : * Serve as first point of contact for technical support, managing and resolving ...

CYNET SYSTEMS

Technical Recruiter

Fishkill, NY · On-site

$30 - $45/hr

The Technical Recruiter will be responsible for managing full-cycle recruiting for intern and early ... Experience supporting intern programs and early career recruiting initiatives. * Experience working ...

next page

Showing results 1-20

People also search for

All JobsTechnical Support Intern Jobs

Technical Support Intern information

See salary details

$8

$16

$22

How much do technical support intern jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for technical support intern in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What does a Technical Support Intern do?

A Technical Support Intern assists users and employees with troubleshooting hardware, software, and network issues. They typically respond to support tickets, help with the installation and configuration of computer systems, and escalate complex problems to senior technicians. Interns may also document solutions, provide user training, and help maintain IT assets. This role is designed to provide hands-on experience in IT support and customer service within a professional environment.

What does IT support intern do?

An IT support intern assists with troubleshooting hardware and software issues, providing technical support to users, and maintaining computer systems. They often work under supervision, gaining experience with tools like ticketing systems and remote support software while developing technical skills relevant to IT support roles.

What are some common challenges Technical Support Interns face when assisting customers, and how can they effectively address them?

Technical Support Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple requests simultaneously, and communicating complex solutions in a user-friendly manner. To address these, it's helpful to follow structured troubleshooting guides, actively seek mentorship from experienced team members, and continually update product knowledge. Developing strong communication skills and a calm, patient demeanor also goes a long way in ensuring positive customer experiences and personal growth within the role.

Is 30 an hour good for an intern?

For a Technical Support Intern, earning $30 an hour is above the average internship pay, which typically ranges from minimum wage to around $20 per hour. This rate may reflect specialized skills, technical knowledge, or a competitive industry standard, but it is generally considered a good hourly rate for an internship. Interns should also consider the workload, learning opportunities, and whether the pay aligns with local cost of living and industry norms.

What are the key skills and qualifications needed to thrive as a Technical Support Intern, and why are they important?

To thrive as a Technical Support Intern, you need a basic understanding of computer systems, troubleshooting techniques, and customer service, often supported by coursework in IT or related fields. Familiarity with help desk ticketing systems, remote support tools, and platforms like Windows, macOS, or Linux is typically required. Strong communication, patience, and problem-solving abilities distinguish top candidates in this role. These skills ensure efficient resolution of technical issues, positive user experiences, and effective team collaboration.

What is a technical support intern?

A technical support intern is a temporary position where individuals assist with troubleshooting hardware and software issues, often gaining experience with tools like ticketing systems and remote support. They typically work under supervision to help resolve technical problems for users or clients, developing skills in customer service and technical diagnostics.

What does a technical intern do?

A technical support intern assists with troubleshooting hardware and software issues, provides technical assistance to users, and supports the IT team in maintaining systems. They often learn on the job, develop skills in tools like ticketing systems, and may work under supervision to gain practical experience in technical environments.
More about Technical Support Intern jobs
What cities are hiring for Technical Support Intern jobs? Cities with the most Technical Support Intern job openings:
What are the most commonly searched types of Technical Support jobs? The most popular types of Technical Support jobs are:
What states have the most Technical Support Intern jobs? States with the most job openings for Technical Support Intern jobs include:
What job categories do people searching Technical Support Intern jobs look for? The top searched job categories for Technical Support Intern jobs are:
Technical Support Intern jobs near you
Infographic showing various Technical Support Intern job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.
Technical Support Analyst Intern

Technical Support Analyst Intern

Sunbird Software Inc.

Sioux Falls, SD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Technical Analyst intern will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to new customer databases. They will participate in improving documentation for customer success. Provide troubleshooting and analysis of software bugs for our customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Using a ticketing system - submitting, updating, closing tickets in a timely fashion.
  • Researching, resolving and responding to customer questions received via telephone, email or support portal working under supervision.
  • Setup and configure Sunbird's DCIM suite including dcTrack and Power IQ.
  • Accurately research technical specifications and images for IT and data center equipment located throughout any given data center environment(s).
  • Analyze, scrub and migrate data from current source to DCIM database.
  • Develop and enhance documentation to enrich a customer's experience.
  • Assist with software testing when new features and fixes are completed by engineering team.
  • Facilitate timely resolution of customers' issues by logging and maintaining resolution status in corporate tracking system working under supervision.
  • Participate in online training session for clients and partners to maintain up-to-date knowledge of Sunbird's software suite enhancements.
  • Editing and working with AutoCAD and Visio drawings.
  • Create and/or edit models under supervision.
  • Data center surveys and audits
REQUIREMENTS/QUALIFICATIONS
  • Associates degree in a technical discipline or equivalent experience.
  • One year experience providing customer support for a technical environment.
  • Excellent customer-facing project management, analysis, troubleshooting, and technical skills.
  • Demonstrated basic technical knowledge of:
    • Computer hardware (rack servers, PDUs, and cabling)
    • Windows 7 / Windows 10
    • MS Excel xls/csv file creation
  • Ability to work flexible hours with the possibility of travel up to 10%.
  • Accountability and the ability to adapt/multi-task/manage changing priorities.
  • Self-motivated, ability to learn and apply new skills quickly
  • Good oral/written communication and interpersonal skills required.
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction.
DESIRED SOFTWARE SKILLS/KNOWLEDGE
  • Microsoft Office Suite including Outlook, Word, Excel, Access, Visio and Project
  • Zoom Conference Software, Fresh Desk Ticketing Software, Skype, Fresh Chat, Jira, MS Teams, Slack, Web Browswer Configurations, etc.
  • General database SQL knowledge

Sunbird is an EEO/AA/ADA/Veterans employer.
Job Type: Full-time
WHY SUNBIRD?
  • We are all about delighting our clients and live/breathe the end client/user experience
  • We stock the office with soda, snacks, coffee and tea for you to refuel throughout the day
  • We have amazing PTO Policy that allows you to take care of yourself and your family
  • We offer medical, dental, vision and life insurance to eligible employees
  • We believe in collaboration, teamwork, creativity and taking initiative
Interested? Read on for additional details about this opportunity to join our amazing team!
- What is DCIM Software: www.sunbirddcim.com/what-dcim
- What are customers saying about Sunbird: www.sunbirddcim.com/reviews
- Why work at Sunbird: www.sunbirddcim.com/careers
Sunbird is an EEO/AA/ADA/Veterans employer.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
  • Work from home

Apply