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Full Time Technical Support Jobs in Indiana (NOW HIRING)

Core Managed

Technical Support Specialist

Indianapolis, IN · On-site

$42K - $48K/yr

This will be a junior level, fast paced position, and you will be doing level 1 support for ... Annual Bonus * 18 days of PTO * 401K with 4% match * Full-time * Salary 42-48k * In office position ...

Core Managed

Technical Support Specialist

Indianapolis, IN · On-site

$42K - $48K/yr

This will be a junior level, fast paced position, and you will be doing level 1 support for ... Annual Bonus * 18 days of PTO * 401K with 4% match * Full-time * Salary 42-48k * In office position ...

Core Managed

Technical Support Specialist

Carmel, IN · On-site

$42K - $48K/yr

This will be a junior level, fast paced position, and you will be doing level 1 support for ... Annual Bonus * 18 days of PTO * 401K with 4% match * Full-time * Salary 42-48k * In office position ...

Core Managed

Technical Support Specialist

Indianapolis, IN · On-site

$42K - $48K/yr

This will be a junior level, fast paced position, and you will be doing level 1 support for ... Annual Bonus * 18 days of PTO * 401K with 4% match * Full-time * Salary 42-48k * In office position ...

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Full Time Technical Support information

What are some common challenges faced in a full time technical support role, and how can they be managed effectively?

In a full-time technical support position, professionals often encounter challenges such as handling high volumes of support tickets, managing difficult customer interactions, and staying updated with rapidly changing technologies. Successfully managing these challenges involves strong communication skills, effective time management, and continuous learning. Building a supportive relationship with teammates and utilizing internal knowledge bases can also help streamline issue resolution and reduce stress. Most organizations provide regular training and encourage collaboration to help technical support staff stay ahead and deliver excellent service.

What is the difference between Full Time Technical Support vs Part Time Technical Support?

AspectFull Time Technical SupportPart Time Technical Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsOften requires relevant certifications like CompTIA A+May require similar certifications but less emphasis
Work EnvironmentOn-site or remote support in corporate or retail settingsSimilar environments but with flexible scheduling
Job ResponsibilitiesHandling customer issues, troubleshooting, and support documentationSimilar tasks but with reduced workload and hours

Full Time Technical Support involves working standard hours with comprehensive responsibilities, while Part Time Technical Support offers flexible scheduling with similar duties. Both roles require relevant certifications and work in comparable environments, but the full-time position provides more consistent hours and potential career growth.

What is full time technical support?

Full time technical support jobs involve assisting customers or users with technical issues related to products or services. These roles typically require diagnosing problems, providing step-by-step solutions, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. Full time positions usually offer regular work hours, employee benefits, and opportunities for career advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as full time technical support?

To thrive as a Full Time Technical Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely solutions, customer satisfaction, and efficient operation of IT infrastructure.

What are the most commonly searched types of Technical Support jobs in Indiana?

The most popular types of Technical Support jobs in Indiana are:

What are popular job titles related to Full Time Technical Support jobs in Indiana?

For Full Time Technical Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Full Time Technical Support jobs in Indiana look for?

The top searched job categories for Full Time Technical Support jobs in Indiana are:

What cities in Indiana are hiring for Full Time Technical Support jobs?

Cities in Indiana with the most Full Time Technical Support job openings:

Full Time Technical Support jobs near you

Technical Support Specialist

Core Managed

Indianapolis, IN • On-site

$42K - $48K/yr

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Job description

Core Managed is looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues. The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written communication skills, customer service talents to help non-technical users and exceptional time management skills.  Here you will be exposed to a wide range of advanced technologies and be able to work side by side with senior team members to increase your knowledge. Our clients are cutting edge, so even new staff have the opportunity to work with all the latest cloud and cybersecurity technologies.  

What makes us cool: 

  • Fun team that is focused on everyone’s success
  • Laid back atmosphere free of internal politics
  • Constantly learning new tech on the job
  • We offer a 401K, health benefits, competitive pay and vacation  

The Position: 

This position is for people who don't mind working hard and talking to people every day. We want you to develop relationships with our clients and staff.  In some cases you'll be assigned to work at a client's location. We are on the same team working towards the same common goals.  Big egos need not apply.  Teamwork makes the dream work!  

Need to Have: 

  • Focus and ability to avoid distractions
  • Persistence in problem solving
  • Humility to be able to ask for necessary help and support
  • Commitment to a high level of quality work
  • Ownership of assigned tasks
  • Being able to adapt quickly
  • Punctuality and a clean business appearance
  • Desire to help others
  • Ability to learn quickly
  • Time management skills
  • Ability to develop relationships with clients and internal staff
  • Follow process and identify possible improvements
  • Exemplary written and verbal communication skills 

What we will do for you: 

  • Provide a work environment that is truly fun to be in
  • Give you an opportunity to work on the latest cutting-edge tech
  • Give you a path for promotion
  • Teach you about:
    • Servers
    • Networking
    • Firewalls (Fortinet | Fortigate)
    • Hyper-V
    • Microsoft 365
    • Azure
    • Exchange
    • Active Directory
    • Cybersecurity

Requirements: 

  • Bachelor’s degree preferred; associate degree required
  • Reliable vehicle
  • Pass a drug test and background check
  • Occasionally work evenings and weekends (IT never stops) 

HR Stuff: 

  • Full medical benefits (1st Day)
  • Annual Bonus 
  • 18 days of PTO
  • 401K with 4% match
  • Full-time 
  • Salary 42-48k
  • In office position at Carmel office 

Company's website: 

  • https://www.coremanaged.com/ 

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