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Full Time Technical Support Jobs in Indiana (NOW HIRING)

Bosch Group

Deskside Support Specialist

Albion, IN · On-site

... technical support experience. Experience troubleshooting Windows operating systems, computer hardware, printers, and peripherals. Ability to work full time on-site and provide support in an ...

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Bosch Group

Deskside Support Specialist

Albion, IN

... technical support experience. * Experience troubleshooting Windows operating systems, computer hardware, printers, and peripherals. * Ability to work full time on-site and provide support in an ...

New

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Full Time Technical Support information

What is full time technical support?

Full time technical support jobs involve assisting customers or users with technical issues related to products or services. These roles typically require diagnosing problems, providing step-by-step solutions, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. Full time positions usually offer regular work hours, employee benefits, and opportunities for career advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as full time technical support?

To thrive as a Full Time Technical Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely solutions, customer satisfaction, and efficient operation of IT infrastructure.

What are some common challenges faced in a full time technical support role, and how can they be managed effectively?

In a full-time technical support position, professionals often encounter challenges such as handling high volumes of support tickets, managing difficult customer interactions, and staying updated with rapidly changing technologies. Successfully managing these challenges involves strong communication skills, effective time management, and continuous learning. Building a supportive relationship with teammates and utilizing internal knowledge bases can also help streamline issue resolution and reduce stress. Most organizations provide regular training and encourage collaboration to help technical support staff stay ahead and deliver excellent service.

What is the difference between Full Time Technical Support vs Part Time Technical Support?

AspectFull Time Technical SupportPart Time Technical Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsOften requires relevant certifications like CompTIA A+May require similar certifications but less emphasis
Work EnvironmentOn-site or remote support in corporate or retail settingsSimilar environments but with flexible scheduling
Job ResponsibilitiesHandling customer issues, troubleshooting, and support documentationSimilar tasks but with reduced workload and hours

Full Time Technical Support involves working standard hours with comprehensive responsibilities, while Part Time Technical Support offers flexible scheduling with similar duties. Both roles require relevant certifications and work in comparable environments, but the full-time position provides more consistent hours and potential career growth.

What are the most commonly searched types of Technical Support jobs in Indiana?

The most popular types of Technical Support jobs in Indiana are:

What are popular job titles related to Full Time Technical Support jobs in Indiana?

For Full Time Technical Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Full Time Technical Support jobs in Indiana look for?

The top searched job categories for Full Time Technical Support jobs in Indiana are:

What cities in Indiana are hiring for Full Time Technical Support jobs?

Cities in Indiana with the most Full Time Technical Support job openings:

Full Time Technical Support jobs near you

Yardi Support Specialist - Affordable Housing

Hayes Gibson Property Services

Bloomington, IN • On-site, Remote

$65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

The Software Support Specialist is responsible for the administration, configuration, and support of the Yardi property management software across all properties managed by HGPS. The Specialist ensures optimal utilization of Yardi to achieve financial performance targets, operational efficiency, and regulatory compliance. #ZR
Requirements
Join Our Team as a Full-Time Software Support Specialist!
Are you a tech-savvy problem solver with a passion for optimizing systems and supporting others? We're looking for a proactive and detail-oriented Software Support Specialist to join our team full-time and play a vital role in the smooth operation of our property management systems.
What You'll Do:
• Support & Troubleshoot: Provide top-notch technical support to users across our portfolio using the Yardi Voyager platform.
• Train & Empower: Train on-site and administrative staff on Yardi functionality and best practices.
• Configure & Maintain: Set up and manage Yardi modules (Financials, CRM, Residential, etc.) to meet operational needs.
• Report & Analyze: Generate custom reports and dashboards to support decision-making and improve efficiency.
• Collaborate & Integrate: Work with IT, Accounting, and Property Management teams to integrate Yardi with other systems.
• Secure & Comply: Ensure data accuracy, maintain user access, and help uphold regulatory compliance.
What We're Looking For:
• Yardi Expertise: 2+ years of experience with Yardi Voyager 7s and Rent Café is required.
• Technical Know-How: Strong troubleshooting, system configuration, and data analysis skills.
• Customer-Focused: Exceptional support and training skills with a collaborative spirit.
• Organized & Adaptable: Able to manage multiple tasks in a fast-paced environment with minimal direction.
• Bonus Points: A bachelor's degree in IT or related field and a basic understanding of accounting principles.
Work Hours & Benefits:
• Hours: Monday to Friday, 8 AM - 5 PM (with occasional travel to support site teams).
• Benefits: Comprehensive health, dental, and vision insurance; 401k plan; paid time off (PTO) based on longevity; holidays off.
• Compensation: Up to $65,000, BOE.
Why Join Us?
• Essential Role: Be a cornerstone in the success of our property operations and help drive performance.
• Supportive Team: Collaborate with passionate professionals who value innovation and growth.
• Opportunities to Grow: Enjoy professional development and the chance to make a lasting impact.
Do you have a limitation that may require assistance in completing application paperwork?
If your answer is yes, please contact us so we can support you through the process:
Email: hr@hayesgibson.com
Phone: 317-960-5559
At Hayes Gibson, we are committed to providing an accessible and inclusive application experience for all candidates.
If you're ready to bring your Yardi skills to a team that values efficiency, support, and smart solutions-we want to hear from you!
Apply Today and Help Us Power Smarter Property Management!

Apply