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Full Time Technical Support Jobs in Indiana (NOW HIRING)

Red Envelope Consulting

IT Technical Lead

Carmel, IN · On-site

$48K - $58K/yr

If so, our client is seeking an IT Technical Lead who is energized by supporting staff, stewarding ... Job Type: Full-time, Exempt Salary Range: $48,000 - $58,000 Red Envelope Consulting is an Equal ...

ManTech International

Technical Writer

Crane, IN · On-site

... Full time Description & Requirements Shape the future of defense with MANTECH! Join a team ... in support of a variety of Navy and Marine Corps programs and projects with a focus on defensive ...

City of Elkhart

Technical Director

Elkhart, IN · On-site

$57K/yr

... Full-Time CATEGORY Salary, Up to $57,400 FLSA Non-Exempt REPORTS TO Director of Operations DATE ... Coordinate the set up and operation of technical support equipment for all stage presentations.

The City of Elkhart

Technical Director

Elkhart, IN · On-site

$48K - $57K/yr

... Full-Time CATEGORY Salary, Up to $57,400 FLSA Non-Exempt REPORTS TO Director of Operations DATE ... Coordinate the set up and operation of technical support equipment for all stage presentations.

Amazon

Technical Training Manager-Operations

Portage, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We support all AWS data centers and all of the servers, storage, networking, power, and cooling ... of a new Full-Time Training Team (FTT) for Data Center Operations. As the Technical Training ...

Rentokil

Technical Account Manager, US Pest

Indianapolis, IN · On-site +1

$85K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our ... Support your assigned customers nationally with required data (trackers) * Reduce risk and ...

Rentokil

Technical Account Manager, US Pest

Indianapolis, IN

$85K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our ... Support your assigned customers nationally with required data (trackers) * Reduce risk and ...

Rentokil

Technical Account Manager, US Pest

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our ... Support your assigned customers nationally with required data (trackers) * Reduce risk and ...

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All JobsTechnical Support JobsFull Time Technical Support JobsFull Time Technical Support Jobs in Indiana

Full Time Technical Support information

What are some common challenges faced in a full time technical support role, and how can they be managed effectively?

In a full-time technical support position, professionals often encounter challenges such as handling high volumes of support tickets, managing difficult customer interactions, and staying updated with rapidly changing technologies. Successfully managing these challenges involves strong communication skills, effective time management, and continuous learning. Building a supportive relationship with teammates and utilizing internal knowledge bases can also help streamline issue resolution and reduce stress. Most organizations provide regular training and encourage collaboration to help technical support staff stay ahead and deliver excellent service.

What is the difference between Full Time Technical Support vs Part Time Technical Support?

AspectFull Time Technical SupportPart Time Technical Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsOften requires relevant certifications like CompTIA A+May require similar certifications but less emphasis
Work EnvironmentOn-site or remote support in corporate or retail settingsSimilar environments but with flexible scheduling
Job ResponsibilitiesHandling customer issues, troubleshooting, and support documentationSimilar tasks but with reduced workload and hours

Full Time Technical Support involves working standard hours with comprehensive responsibilities, while Part Time Technical Support offers flexible scheduling with similar duties. Both roles require relevant certifications and work in comparable environments, but the full-time position provides more consistent hours and potential career growth.

What is full time technical support?

Full time technical support jobs involve assisting customers or users with technical issues related to products or services. These roles typically require diagnosing problems, providing step-by-step solutions, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. Full time positions usually offer regular work hours, employee benefits, and opportunities for career advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as full time technical support?

To thrive as a Full Time Technical Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely solutions, customer satisfaction, and efficient operation of IT infrastructure.

What are the most commonly searched types of Technical Support jobs in Indiana?

The most popular types of Technical Support jobs in Indiana are:

What are popular job titles related to Full Time Technical Support jobs in Indiana?

For Full Time Technical Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Full Time Technical Support jobs in Indiana look for?

The top searched job categories for Full Time Technical Support jobs in Indiana are:

What cities in Indiana are hiring for Full Time Technical Support jobs?

Cities in Indiana with the most Full Time Technical Support job openings:

Full Time Technical Support jobs near you

Platform Support Specialist, Full time

Wesleyan Church

Fishers, IN

Full-time

Re-posted 17 days ago

Job description

Position Summary

The Platform Support Specialist provides technical support, troubleshooting, and systems administration within The Wesleyan Church’s Microsoft ecosystem and key enterprise platforms, including SharePoint, Salesforce, NetSuite, and Stova/Meetingmax.

This role blends frontline IT support with advanced platform expertise to ensure reliable system performance, strong security practices, and an excellent user experience. The Specialist serves as a primary point of contact for end users, collaborates with internal subject matter experts and external vendors, and supports ongoing system improvements in alignment with TWC’s technology standards and mission.

Essential Responsibilities

  • Provide technical troubleshooting, root cause analysis, and issue resolution within the Microsoft ecosystem and designated software platforms.
  • Deliver Tier 1 support and escalate complex issues to Tier 2 and Tier 3 resources as appropriate, including internal experts, BDO Digital, and vendors.
  • Administer and support systems, applications, and related services.
  • Configure, secure, and maintain SharePoint and other TWC web assets in collaboration with the Applications Architect.
  • Support event management systems (Stova/Meetingmax) in coordination with subject matter experts and vendors.
  • Assist end users via phone, email, chat, and ticketing systems; provide onboarding, training, and demonstrations (e.g., lunch-and-learn sessions).
  • Coordinate with BDO Digital and other third-party providers for platform maintenance and technical changes.
  • Develop, update, and maintain IT and user-facing knowledge base documentation.
  • Provide input to subject matter experts on long-term solutions and technology strategies.
  • Ensure compliance with security, data protection, and organizational standards.
  • Perform other related duties as assigned.

Qualifications

Knowledge, Skills, and Abilities

  • Demonstrated expertise in Microsoft environments, including Entra, Azure, Exchange, SharePoint, Teams, and Power Platform.
  • Experience and/or certifications in Salesforce, NetSuite/Oracle, and Stova (or similar event management platforms).
  • Working knowledge of multiple operating systems (Windows, macOS, Linux/Unix variants).
  • Strong understanding of networking, identity and access management, endpoint security, and ticketing systems.
  • Proficiency with protocols and technologies such as TCP/IP, DNS, HTTP, SAML, OAuth, APIs, and ServiceNow.
  • Knowledge of at least one computer programming or scripting language.
  • Understanding of cloud security principles and best practices.
  • Excellent organizational, time management, communication, and problem-solving skills.
  • Strong attention to detail and commitment to service excellence.

Minimum Education and Experience

  • Associate’s degree, bachelor’s degree, or equivalent experience in computer science, information systems, or a related field.
  • Minimum of five (5) years of relevant IT support or systems administration experience.

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