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Full Time Technical Support Jobs (NOW HIRING)

Coreforce

Technical Support Specialist

Atlanta, GA · Hybrid

$20 - $22/hr

Atlanta - (Onsite) Job Type: Full-time Salary: Based on Experience Tier 1 support schedule : Tues ... Technical Support Specialist- Build Your Career with Purpose Join Coreforce and use your technical ...

Wurtec Inc.

Technical Support Specialist

Toledo, OH

Non-Exempt Job Type: Full time Travel: 5% or less Reports to: Technical Support Supervisor Supervises: None Who We Are: Wurtec is a global organization that specializes in elevators and the people ...

Vecna

Technical Support Specialist

Burlington, MA

Technical Support Specialist Description: Vecna seeks passionate, service and solution-oriented ... This is a full-time, salaried position. Responsibilities: * Install and maintain kiosks and ...

Wurtec

Technical Support Specialist

New York, NY · On-site

Non-Exempt Job Type: Full time Travel: 20% or less Reports to: Technical Support Supervisor Supervises: None Who We Are: Wurtec is a global organization that specializes in elevators and the people ...

Coreforce

Technical Support Specialist

Atlanta, GA · On-site

$20 - $22/hr

Atlanta - (Onsite) Job Type: Full-time Salary: Based on Experience Tier 1 support schedule : Tues ... Technical Support Specialist - Build Your Career with Purpose Join Coreforce and use your technical ...

Wurtec

Technical Support Specialist

Toledo, OH · On-site

Non-Exempt Job Type: Full time Travel: 5% or less Reports to: Technical Support Supervisor Supervises: None Who We Are: Wurtec is a global organization that specializes in elevators and the people ...

Pavago

Technical Support Specialist

... Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our ... Technical troubleshooting * Ticket resolution * SaaS support operations * User onboarding & access ...

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Full Time Technical Support information

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$44

How much do full time technical support jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for full time technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced in a full-time technical support role, and how can they be managed effectively?

In a full-time technical support position, professionals often encounter challenges such as handling high volumes of support tickets, managing difficult customer interactions, and staying updated with rapidly changing technologies. Successfully managing these challenges involves strong communication skills, effective time management, and continuous learning. Building a supportive relationship with teammates and utilizing internal knowledge bases can also help streamline issue resolution and reduce stress. Most organizations provide regular training and encourage collaboration to help technical support staff stay ahead and deliver excellent service.

What is the difference between Full Time Technical Support vs Part Time Technical Support?

AspectFull Time Technical SupportPart Time Technical Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsOften requires relevant certifications like CompTIA A+May require similar certifications but less emphasis
Work EnvironmentOn-site or remote support in corporate or retail settingsSimilar environments but with flexible scheduling
Job ResponsibilitiesHandling customer issues, troubleshooting, and support documentationSimilar tasks but with reduced workload and hours

Full Time Technical Support involves working standard hours with comprehensive responsibilities, while Part Time Technical Support offers flexible scheduling with similar duties. Both roles require relevant certifications and work in comparable environments, but the full-time position provides more consistent hours and potential career growth.

What are full time technical support jobs?

Full time technical support jobs involve assisting customers or users with technical issues related to products or services. These roles typically require diagnosing problems, providing step-by-step solutions, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. Full time positions usually offer regular work hours, employee benefits, and opportunities for career advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as a Full Time Technical Support professional, and why are they important?

To thrive as a Full Time Technical Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely solutions, customer satisfaction, and efficient operation of IT infrastructure.
More about Full Time Technical Support jobs
What cities are hiring for Full Time Technical Support jobs? Cities with the most Full Time Technical Support job openings:
What are the most commonly searched types of Technical Support jobs? The most popular types of Technical Support jobs are:
What states have the most Full Time Technical Support jobs? States with the most job openings for Full Time Technical Support jobs include:
What job categories do people searching Full Time Technical Support jobs look for? The top searched job categories for Full Time Technical Support jobs are:
Full Time Technical Support jobs near you
Infographic showing various Full Time Technical Support job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Customer Support Representative

Technical Customer Support Representative

Radius Limited

De Pere, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Company Description
Radius Telematics specializes in vehicle tracking and telematics systems, offering market-leading products and services to businesses of all sizes-from those with just a few vehicles to large commercial fleets. We provide sales and support solutions tailored for enterprise, business, and individual accounts.
Job Description
We are looking for a full-time Technical Customer Support Representative to join our team. If you are a highly analytical, tech-savvy professional who thrives on troubleshooting complex systems and delivering exceptional service, we want to hear from you! Prior experience in a technical support or hardware/software troubleshooting role is highly ideal for this position.
Key Responsibilities
  • Provide Technical Assistance: Offer support to customers via phone, email, and chat, deep-diving into software configurations and hardware diagnostics.
  • Troubleshoot & Diagnose Issues: Methodically isolate, diagnose, and resolve hardware and software problems related to GPS tracking devices and telematics platforms.
  • Document Technical Interactions: Maintain detailed logs of customer technical issues, replication steps, and resolutions within the support ticketing system.
  • Manage & Prioritize Inquiries: Efficiently manage incoming support queues, prioritizing critical fleet issues to ensure minimal downtime for our business clients.
  • Collaborate with Engineering: Partner closely with internal engineering and product teams to escalate issues and provide product feedback based on customer input.
  • Build Relationships: Maintain customer trust by translating complex technical realities into clear, reassuring updates.
  • Adhere to Policies: Follow company communication procedures, data guidelines, and escalation policies to ensure consistency and compliance.

Qualifications
Qualifications & Ideal Profile
  • Technical Experience & Aptitude: Prior experience working in a technical support desk, IT helpdesk, or telematics environment is highly ideal. You should possess a foundational understanding of how software interfaces with hardware.
  • Service Desk Platforms: Experience working within industry-standard service desk platforms (such as Zendesk, Salesforce Service Cloud, or Jira) to track, escalate, and resolve customer issues is desirable.
  • Advanced Problem-Solving: Excellent analytical skills; you enjoy solving puzzles, investigating logs, and running diagnostics to uncover the root cause of an issue.
  • Technical Communication: Exceptional verbal and written communication skills, with a proven ability to bridge the gap by explaining technical concepts clearly to non-technical users.
  • Multitasking & Focus: Capable of balancing multiple open tickets and live chats simultaneously while maintaining attention to detail.
  • Empathy & Patience: Strong interpersonal skills, remaining calm, empathetic, and patient when guiding customers through stressful technical disruptions.
  • Collaborative Mindset: A strong team player who can easily communicate technical findings to internal developers and operations teams.
  • Bilingual Skills (Plus): Fluency in both Spanish and English is a major asset for our diverse customer base.

Additional Information
Benefits of joining Radius:
  • A friendly culture that mirrors our proposition to our customers.
  • A fast-growing organisation that defines itself as being agile and innovative
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
  • Retail Discounts
  • Health and Wellbeing support services
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • 401(k)
  • Company paid holidays
  • Paid Time Off (PTO)
  • Voluntary Disability plans

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Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team directly.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
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