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Full Time Technical Support Jobs (NOW HIRING)

Launch Focus

Technical Support

Rochester, NY

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Coreforce

Technical Support Specialist

Atlanta, GA · Hybrid

$20 - $22/hr

Decatur - (Onsite) Job Type: Full-time Salary: Based on Experience Company Overview: Coreforce is ... Technical Support Specialist- Build Your Career with Purpose Join Coreforce and use your technical ...

Coreforce

Technical Support Specialist

Atlanta, GA · On-site

$20 - $22/hr

Decatur - (Onsite) Job Type: Full-time Salary: Based on Experience Company Overview: Coreforce is ... Technical Support Specialist - Build Your Career with Purpose Join Coreforce and use your technical ...

Liberty Safe

Technical Support

Payson, UT · On-site

$16/hr

We currently have an open full-time position in our Customer Service department. Hours are Monday - Friday 8:00 am to 5:00 pm Starting pay is $17.00/hour, and insurance benefits are available within ...

Vecna

Technical Support Specialist

Burlington, MA

Technical Support Specialist Description: Vecna seeks passionate, service and solution-oriented ... This is a full-time, salaried position. Responsibilities: * Install and maintain kiosks and ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees ...

Pavago

Technical Support Specialist

... Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our ... Technical troubleshooting * Ticket resolution * SaaS support operations * User onboarding & access ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees ...

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How much do full time technical support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for full time technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced in a full-time technical support role, and how can they be managed effectively?

In a full-time technical support position, professionals often encounter challenges such as handling high volumes of support tickets, managing difficult customer interactions, and staying updated with rapidly changing technologies. Successfully managing these challenges involves strong communication skills, effective time management, and continuous learning. Building a supportive relationship with teammates and utilizing internal knowledge bases can also help streamline issue resolution and reduce stress. Most organizations provide regular training and encourage collaboration to help technical support staff stay ahead and deliver excellent service.

What is the difference between Full Time Technical Support vs Part Time Technical Support?

AspectFull Time Technical SupportPart Time Technical Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsOften requires relevant certifications like CompTIA A+May require similar certifications but less emphasis
Work EnvironmentOn-site or remote support in corporate or retail settingsSimilar environments but with flexible scheduling
Job ResponsibilitiesHandling customer issues, troubleshooting, and support documentationSimilar tasks but with reduced workload and hours

Full Time Technical Support involves working standard hours with comprehensive responsibilities, while Part Time Technical Support offers flexible scheduling with similar duties. Both roles require relevant certifications and work in comparable environments, but the full-time position provides more consistent hours and potential career growth.

What are full time technical support jobs?

Full time technical support jobs involve assisting customers or users with technical issues related to products or services. These roles typically require diagnosing problems, providing step-by-step solutions, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. Full time positions usually offer regular work hours, employee benefits, and opportunities for career advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as a Full Time Technical Support professional, and why are they important?

To thrive as a Full Time Technical Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely solutions, customer satisfaction, and efficient operation of IT infrastructure.
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Full Time Technical Support jobs near you

Technical Support Specialist

Louisiana Community and Technical College System

Baton Rouge, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Performs installation and maintenance of system software packages and codes, compiles, tests, debugs, modifies, and documents software utilities.

  • Installs and provides day-to-day end user support for the local area network, including testing, troubleshooting, and documenting hardware and software configurations.

  • Troubleshoots and repairs classroom technology and audio-visual equipment such as switchers, projectors, and DVD/VCR.

Job description

Technical Support Specialist
Job no: 495585
Work type: Staff Full-Time
Location: Baton Rouge, LA
Categories: Data & Development, Information Technology
Technical Support Specialist
Baton Rouge Community College (BRCC)
Baton Rouge, Louisiana
Delivering Reliable Technology Solutions, Fostering Innovation, and Advancing Institutional Excellence
This position differs from higher-level Technical Support classifications by performing software, network, desktop support, and audio-visual support duties that are limited in scope and complexity. While the position requires general technical and programming knowledge, it does not involve the advanced systems administration, network architecture, database management, or specialized programming responsibilities associated with higher-level technical support positions. The position is further distinguished by formal training in systems software, network technologies, or database programming.
Key Responsibilities
40% Systems Software:
  • Performs assigned tasks of increasing complexity in the installation and maintenance of system software packages.
  • Codes, compiles, tests, debugs, modifies, and documents new or existing in-house software utilities.

35% Network Support:
  • Installs and provides day-to-day end user support of the local area network by identifying, analyzing, testing and correcting program, machine, data, or procedural problems.
  • Researches, tests and documents network (LAN/WAN/Enterprise) operating systems, application software products, and associated peripheral hardware.
  • Compiles and maintains documentation of hardware and software configurations.
  • Installs software and hardware in order to manage, monitor and otherwise support an extensive computer systems network.
  • Assists in implementing a communications system connecting the various components of an enterprise network.
  • Assists in monitoring performance and efficiency of an enterprise network.

20% Classroom Technology & AV Troubleshooting and Support:
  • Classroom Technology troubleshooting and repair (i.e. Switchers, Projectors and DVD/VCR).

5% - Other duties as assigned.
Minimum Qualifications
Education
  • Associate degree or 2 years of information technology or audio-visual experience.

Experience
  • 2 years of Information Technology experience.

Experience Substitution:
  • Experience or training in information technology or electronic technician work will substitute for the required college training on the basis of twelve months of experience/training for two years of college.
  • An associate degree in computer science will substitute for the baccalaureate degree.
  • A baccalaureate degree with twenty-four semester hours in computer science, management information systems (MIS), quantitative business analysis--computer science, electrical engineering, information systems and decision sciences, computer engineering, telecommunications, or computer information systems will substitute for one year of the required experience.
  • A master's degree in the above fields will substitute for one year of the required experience.
  • Specialized degrees will substitute for a maximum of one year of the required experience.

    • Note: Any college coursework or degree used to meet qualification requirements must be earned from an institution accredited by one of the following regional accrediting organizations: the Middle States Commission on Higher Education (MSCHE), the New England Commission of Higher Education (NECHE), the Higher Learning Commission (HLC), the Northwest Commission on Colleges and Universities (NWCCU), the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), or the WASC Senior College and University Commission (WSCUC).

Required Knowledge, Skills & Abilities
  • Regular working hours are set at 8:00 a.m. until 5:00 p.m., Monday through Friday. Work hours may be changed to four (4), ten-hour days (Monday - Thursday) during summer months or otherwise as determined appropriate by the Chancellor.
  • Must also be available to work holidays, irregular hours, and on-call as needed.
  • Communicate clearly and tactfully on the telephone, in person or a classroom.
  • Must be proficient with the operation of all IT related equipment utilized by the department necessary to perform assigned duties.
  • Accuracy in all phases of work performed.
  • Frequent lifting and/or carrying of objects weighing up to 40 lbs. without assistance.
  • Some lifting and/or carrying of objects weighing between 40 and 70 lbs with assistance.
  • Must be able to climb and work from ladders at various heights and in tight spaces.
  • Working knowledge of A/V concepts and ability to coordinate and successfully and timely complete multiple simultaneous projects.
  • Prepare and present written and oral reports.
  • Able to learn Helpdesk system utilities and the methods and techniques of using a variety of hardware and software products.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing professional contacts/networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Drives university vehicle to and from work site as required on a daily basis.
  • Perform all other duties as assigned.

Preferred Education
  • Management Information Systems (MIS) degree in quantitative business analysis--computer science, electrical engineering, information systems and decision sciences, computer engineering, telecommunications, or computer information systems will substitute for one year of the required experience.

Preferred Experience
  • More than 8 years of experience with CMS (Content Management System) administration and front-end web development (HTML, CSS [Cascading Style Sheets], JavaScript, Python)
  • More than 8 years of experience with Web/Digital Accessibility best practices, tools, regulations and policies
  • More than 3 years of experience working in digital communications, marketing or PR in higher education or public-sector environments

Benefits: As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort, and length of employment.
Why Join BRCC?
Baton Rouge Community College offers a collaborative work environment, a commitment to employee development, and the opportunity to support the mission of student success through strong institutional operations.
Passing pre-employment criminal background screen is required as a condition of employment.
Advertised: 24 Jun 2026 Central Daylight Time
Applications close:
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