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Technical Support Jobs in Minnesota (NOW HIRING)

Graco

Technical Support Specialist

Rogers, MN

  • Medical

  • Dental

  • Retirement

The Technical Support Specialist will provide expert technical support, repair guidance, and troubleshooting assistance for Graco products to enhance customer satisfaction. The Intermediate Technical ...

Graco, Inc.

Technical Support Specialist

Rogers, MN · On-site

  • Medical

  • Dental

  • Retirement

The Technical Support Specialist will provide expert technical support, repair guidance, and troubleshooting assistance for Graco products to enhance customer satisfaction. The Intermediate Technical ...

Computech Corporation

Technical Support

Rochester, MN · On-site

$38K - $47K/yr

* Site Survey's (LAN/WAN) * Data Cabling * Loading of a supplied configuration * Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging * Capable of Tone & Tag and ...

Granicus

Manager - Technical Support

Saint Paul, MN · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Manager - Technical Support Location US-Remote ID 2026-10261 Category Management Position Type Full-Time Employee Type Regular Location Type Remote The Company Serving the People Who Serve the People ...

idexcel

Technical Support Specialist

Golden Valley, MN · On-site

$17 - $20/hr

Technical Support Specialist Golden Valley, MN, USA, 55422 03/03/2017 to 09/03/2017 Pay rate range: $17.00 - $20.00/hr First Shift: 8:00 AM - 4:30 PM Mid Shift: 10:30 AM - 7:00 PM The Specialist Tech ...

Hoxhunt

Director, Technical Support

Minneapolis, MN · On-site

$125K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will lead our US Technical Support function, serving as the driving force behind support operations in the region. You bring a strong blend of technical expertise and people ...

Collabera

Technical Support Associate

Golden Valley, MN · On-site

A Fortune 500 aerospace and manufacturing giant is looking urgently for Technical Support Associate that deals with customers over the phone and through e-mail. Tasks and Responsibilities: Customer ...

Abbott

Technical Support Specialist

New Brighton, MN · On-site

  • Medical

  • Retirement

Technical Support Specialist: Is the primary account contact covering capital service and technical support. The position provides on-going proactive capital product support for assigned territory ...

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All JobsTechnical Support JobsTechnical Support Jobs in Minnesota

Technical Support information

See Minnesota salary details

$14

$25

$43

How much do technical support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical support in Minnesota is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.
More about Technical Support jobs

What are the most commonly searched types of Technical Support jobs in Minnesota?

The most popular types of Technical Support jobs in Minnesota are:

What are popular job titles related to Technical Support jobs in Minnesota?

For Technical Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Technical Support jobs in Minnesota look for?

The top searched job categories for Technical Support jobs in Minnesota are:

What cities in Minnesota are hiring for Technical Support jobs?

Cities in Minnesota with the most Technical Support job openings:

Technical Support jobs near you
Infographic showing various Technical Support job openings in Minnesota as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

Technical Support

Alpha Wireless Communications.

Mankato, MN • On-site

Full-time

Re-posted 2 days ago

Job description

AWCC is a well-established technology integrator that has been serving clients in B2B and government markets since 1958. We are looking for people who share our passion for technology and customer service. If you have sales or support experience or training in wireless, security cameras, door access controls, or IT , we would like to talk to you about the benefits of working in a small corporation in Southwestern Minnesota, and Northwestern Iowa! Contact us at jobs@alpha-wireless.com for more information.

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