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Assistant Dell Help Desk Jobs in Minnesota (NOW HIRING)

hammerresidence

Help Desk Technician

Wayzata, MN · On-site

$20.25 - $27.25/hr

Position Title: Help Desk Support Technician Department: Information Technology Job Status ... email. * Assist with login issues, reset passwords. * Engage staff with a professional, calm ...

Collabera

Help Desk Support

Columbia Heights, MN

$20.25 - $27.50/hr

Title: Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN ... our remote employees Assist in inventory of our hardware supplies Service and ship any sales ...

Tusker

Help Desk Specialist

Duluth, MN · On-site

$40K - $45K/yr

We are seeking a Help Desk Specialist to be the front-line support position dedicated to the quick ... Must show a desire to take on new tasks, learn new skills and assist others. * The ability to ...

Loram

Help Desk Technician II

Hamel, MN · On-site

$21.50 - $29/hr

Help Desk Technician II FLSA Status: Exempt Department: Information Technology Reports to: Quality ... Co-administrate corporate IT helpdesk ticketing system, assist with assigning tickets.

Loram

Help Desk Technician II

Hamel, MN

$21.50 - $29/hr

Help Desk Technician II FLSA Status: Exempt Department: Information Technology Reports to: Quality ... Co-administrate corporate IT helpdesk ticketing system, assist with assigning tickets.

New

TEKsystems

Service Desk Analyst

Golden Valley, MN

$20 - $23/hr

Strong problem solving and listening skills coupled with patience to be able to assist end users ... Commitment to customer satisfaction Skills Help desk, Support, Help desk support, Troubleshooting ...

TEKsystems

Service Desk Analyst

Golden Valley, MN

$20 - $23/hr

... to be able to assist end users with the questions and issues they may be experiencing • ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

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Assistant Dell Help Desk information

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

Does Assistant Dell Help Desk offer remote jobs?

Assistant Dell Help Desk positions often offer remote work options, especially for technical support roles that can be performed online. Candidates typically need reliable internet access, relevant technical skills, and may require specific certifications or training. Remote opportunities depend on the company's current staffing needs and policies.

Is help desk a good entry level IT job?

A help desk position, such as an Assistant Dell Help Desk role, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with certifications like CompTIA A+ or Network+.

What are the most commonly searched types of Dell Help Desk jobs in Minnesota?

The most popular types of Dell Help Desk jobs in Minnesota are:

What are popular job titles related to Assistant Dell Help Desk jobs in Minnesota?

For Assistant Dell Help Desk jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Assistant Dell Help Desk jobs in Minnesota look for?

The top searched job categories for Assistant Dell Help Desk jobs in Minnesota are:

What cities in Minnesota are hiring for Assistant Dell Help Desk jobs?

Cities in Minnesota with the most Assistant Dell Help Desk job openings:

Assistant Dell Help Desk jobs near you
Infographic showing various Assistant Dell Help Desk job openings in Minnesota as of June 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

IT Help Desk Associate

Burnsville, MN • On-site

Nextten Stauer, LLC
Jewelry, Luggage, and Leather Goods Stores • 51 - 200 employees
Learn more about Nextten Stauer, LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position Summary

The IT Help Desk Associate provides first-level technical support to employees and users, helping resolve hardware, software, network, account, and application-related issues. This role serves as a primary point of contact for IT support requests and ensures issues are documented, resolved efficiently, and escalated when necessary.

 
 

Responsibilities

In the role of IT Help Desk Associate, we will count on you to:

  • Apply technology to address business needs and constraints
  • Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
  • Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
  • Participate in enterprise-wide IT projects and initiatives
  • Diagnose system hardware, software, and operator problems
  • Provide advanced troubleshooting on complicated IT issues
  • Provide support for software applications
  • Provide desk side training upon request for enterprise applications
  • Provide hardware support, printer, and printing support
  • Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
  • Assist the IT Support team with software inventory where required
  • Provide local office coordination and communication of technical support topics/issues of interest
  • Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
  • Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.
  • Perform other duties as needed
  • Employee equipment and accounts onboarding and offboarding   

Requirements 

  • Help desk experience (Preferred)
  • Windows: 2 years (Preferred)
  • US work authorization 
  • Associate degree in Computer Science/MIS-related area or equivalent work experience
  • 2 years of experience in technical support of PC, networks and servers preferred
  • Excellent working knowledge of personal computer and peripherals
  • Experience in systems operations and maintenance
  • Experience in systems operations and maintenance
  • Advanced knowledge of Active Directory in depth understanding Knowledge of group policies
  • Good analytical and problem-solving abilities
  • Experience with devices like Dell workstations, Laptops, docking stations and peripheral equipment.
  • Working knowledge of network technologies involving Local Area Networks (LAN), Wide Area Networks (WAN) and Virtual Private Networks (VPN)
  • Experience supporting remote access technologies such as Cisco AnyConnect
  • Excellent knowledge of Office 365 Admin and Exchange centers, Azure, and Teams

 

Benefits/Company Perks:

  • Health, Vision and Dental coverage
  • Flexible Schedules
  • A+ rating with the Better Business Bureau.
  • Company Paid Basic Life Coverage
  • Matching 401k Plan
  • Disability Plans
  • Paid Holidays & Paid Time Off (PTO)
  • Discounted Products
  • Fun work environment and many more fun company perks!

Stauer does not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status in accordance with EEO.

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