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Dell Help Desk Jobs (NOW HIRING)

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Temp to Perm Supporting Dell laptops, desktops, working in windows 7, and office 2010 Develops best ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Temp to Perm Supporting Dell laptops, desktops, working in windows 7, and office 2010 Develops best ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28/hr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...

NVR Inc

Help Desk Technician

Reston, VA

$20.75 - $28.25/hr

Summary As a Help Desk Technician, you will work independently and with a highly collaborative team ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...

Robert Half

L1 Help Desk Technician

Fort Washington, PA · On-site

$19 - $21/hr

... in a Dell-based workplace. Responsibilities: • Deliver first-line technical assistance to ... help desk, desktop support, or similar end-user support role. • Working knowledge of Microsoft ...

New

Elite WorkForce Inc

Help Desk Analyst 1 at DE

Wilmington, DE · On-site

$20 - $27.25/hr

Help Desk Analyst 1 Location: Wilmington, DE (19802) Client: State of Delaware Duration: 12+ Months ... Experience with Dell hardware. * Familiarity with ServiceNow or similar ticketing systems. * Strong ...

TEKsystems

Help Desk Technician

Two Harbors, MN

$22 - $30/hr

Skills Service Desk, Help Desk, Windows 10, Windows 11, Windows, Microsoft, M365, End User Support ... preferably Dell experience). • Mobile devices and tablets management/support. • Smartphone ...

TEKsystems

Help Desk Technician

Two Harbors, MN · On-site

$22 - $30/hr

Skills Service Desk, Help Desk, Windows 10, Windows 11, Windows, Microsoft, M365, End User Support ... preferably Dell experience). • Mobile devices and tablets management/support. • Smartphone ...

TMS

Help Desk Analyst/ Desktop Support

Richmond, VA · On-site

$21.28 - $22.61/hr

Seeking an innovative Help Desk/Desktop Support Specialist in Richmond, Virginia. This position ... Dell certificationHighly desired1YearsA+ certificationHighly desired1Years

Mayo Aviation

Help Desk Specialist

Englewood, CO · On-site

$70K - $80K/yr

Help Desk Specialist Location: Wheeling, IL About George J. Priester Aviation George J. Priester ... Familiarity with Dell notebooks, and Apple iPads. Compensation & Benefits George J. Priester ...

TEKsystems

Help Desk Technician

Two Harbors, MN

$22 - $30/hr

TEKsystems currently has a Help Desk Technician opportunity available with our client in Two ... preferably Dell experience). • Mobile devices and tablets management/support. • Smartphone ...

Sentinel

Help Desk Agent

Downers Grove, IL

$50K - $60K/yr

Responsibilities Sentinel Technologies is looking to our Help Desk team. In this role you would ... We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and ...

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How much do dell help desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for dell help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dell Help Desk technician, and why are they important?

To thrive as a Dell Help Desk technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or Dell-specific credentials. Familiarity with ticketing systems, remote desktop tools, and Dell support platforms is important for daily operations. Excellent communication, patience, and problem-solving skills make a technician stand out in resolving user issues effectively. These skills ensure efficient support, high customer satisfaction, and quick resolution of technical problems.

What are some common challenges faced by Dell Help Desk professionals, and how can they be effectively addressed?

Dell Help Desk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting complex technical issues remotely, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it is important to develop strong problem-solving skills, remain patient and empathetic with users, and stay up-to-date with Dell's latest products and troubleshooting protocols. Collaborating with team members and utilizing internal knowledge bases can also help resolve issues efficiently and enhance the overall support experience.

What is a Dell Help Desk?

A Dell Help Desk is a customer support service provided by Dell to assist users with technical issues related to Dell products, such as laptops, desktops, servers, and software. The help desk provides troubleshooting, answers to product questions, and guidance on installations or configurations. Support is often available through phone, chat, or email, and may include remote diagnostics or scheduling repairs. Dell Help Desk aims to resolve problems efficiently to minimize downtime for users.

What is the difference between Dell Help Desk vs IT Support Specialist?

AspectDell Help DeskIT Support Specialist
CertificationsCompTIA A+, Dell certificationsCompTIA A+, Network+, Microsoft certifications
Work EnvironmentHelp desk, remote and on-site support for Dell productsVaried, including hardware, software, network support in multiple industries
Employer & IndustryPrimarily Dell, tech support companies, IT service providersVarious industries, corporate IT departments, tech firms

While both roles involve technical support, Dell Help Desk specialists focus on troubleshooting Dell hardware and software issues, often within Dell-specific environments. IT Support Specialists have a broader scope, supporting various hardware, software, and network systems across multiple brands and industries. The choice depends on whether you prefer specialized Dell support or a more general IT support role.

More about Dell Help Desk jobs
What cities are hiring for Dell Help Desk jobs? Cities with the most Dell Help Desk job openings:
What are the most commonly searched types of Dell Help Desk jobs? The most popular types of Dell Help Desk jobs are:
What states have the most Dell Help Desk jobs? States with the most job openings for Dell Help Desk jobs include:
What job categories do people searching Dell Help Desk jobs look for? The top searched job categories for Dell Help Desk jobs are:
Dell Help Desk jobs near you
Infographic showing various Dell Help Desk job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 1% Temporary, and 4% Contract. Highlights an 100% Physical job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk

Audacia Solutions

Washington, DC • On-site

$22.75 - $30.50/hr

Full-time

Posted 9 days ago

Job description

Company Description
5 immediate Help Desk and Desktop Support openings with Securities Exchange Commission in D.C. Seeking candidates from entry level to five years experience. Provide technical support for 140+ users in-person and by telephone, as part of the help desk services team.
Title: Help Desk Specialist or Desktop Services
Openings: 5
Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro
Duration: Temp to Perm
Job Description
Supporting Dell laptops, desktops, working in windows 7, and office 2010
Develops best practices for processes and procedures (ITIL process environment).; Supports Operating Systems: Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS Office Suite 2000/2003 (including MS Publisher and MS Access); Provides support on complex hardware and operating system software.
Resolves software and hardware desktop issues.; Assists users by utilizing experience with multicase media, wireless networking, port security, remote access, and VPN port security.; Produces/maintains network docs (network map, SOPs, inventory, and switch configs).; Supports equipment moves/adds/changes. Stages/configures/installs desktop equipment. Maintains desktop firmware and performs memory upgrades.; Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily basis. Opens, tracks, and closes trouble tickets. Ensures problem ownership and promotes end-user satisfaction. Tracks activities of technical support specialists to whom tickets were assigned.; Provides end user training instruction.
Qualifications
- Successful candidates must be dependable and punctual.
- Eligible to work in the U.S. for any employer. Sponsorship is not offered for this position.
Additional Information
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: https://audacia.workable.com/j/FBFEAB0B69

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