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Computer Help Desk Jobs (NOW HIRING)

Centex Technologies

Computer Help Desk II

Killeen, TX · On-site

$18 - $24.25/hr

Description Centex Technologies seeks a Computer Help Desk II to provide second-level end-user support for office-based operations in Killeen, Texas. This full-time, on-site position is responsible ...

Centex Technologies

Computer Help Desk II

Killeen, TX · On-site

$18 - $24.25/hr

Centex Technologies seeks a Computer Help Desk II to provide second-level end-user support for office-based operations in Killeen, Texas. This full-time, on-site position is responsible for ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

Ask IT consulting

Helpdesk /desktop Support -1

Denver, CO

$20.50 - $27.75/hr

... in computer help desk support. Experience with helpdesk tickets involving the following is preferred (not all is required however) * Hardware: laptops, desktops, printers * Spiceworks or other ...

Banterra Bank

IT Help Desk Technician I

Marion, IL · On-site

$17.13 - $19.69/hr

Proficient computer literacy, including comfort with Microsoft systems and Office Suite ... Direct experience working in a computer help desk environment preferred. PHYSICAL DEMANDS AND WORK ...

Banterra Corp.

IT Help Desk Technician I

Marion, IL

$17.13 - $19.69/hr

Proficient computer literacy, including comfort with Microsoft systems and Office Suite ... Direct experience working in a computer help desk environment preferred. PHYSICAL DEMANDS AND WORK ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...

INTRATEK COMPUTER INC

Help Desk Agent I

Saint Louis, MO · On-site

$15.75 - $20/hr

Intratek Computer, Inc., a California based company, was founded and incorporated in 1989 as a ... If you are looking for a Help Desk Support Specialist position and if you want to work with truly ...

INTRATEK COMPUTER INC

Help Desk Agent I

Saint Louis, MO

$15.75 - $20/hr

Intratek Computer, Inc., a California based company, was founded and incorporated in 1989 as a ... If you are looking for a Help Desk Support Specialist position and if you want to work with truly ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... The NOC Technician will be an IT professional who provides technical assistance on computer systems ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$50K - $60K/yr

Provide personal computer and operating system technical support to LAN/WAN/Remote user community ... Help Desk must: * Experience in troubleshooting Windows and Windows applications; * Experience in ...

Dickinson Wright PLLC

Help Desk

Chicago, IL

$50K - $60K/yr

Provide personal computer and operating system technical support to LAN/WAN/Remote user community ... Help Desk must: * Experience in troubleshooting Windows and Windows applications; * Experience in ...

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

RK Supply

Help Desk Technician

Midland, TX · On-site

$19 - $25.50/hr

Help Desk Technician We are looking for a help desk technician to join our IT team to provide technical support and assistance to our users who have issues with their computer systems, software, or ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$24.04 - $28.85/hr

Provide personal computer and operating system technical support to LAN/WAN/Remote user community ... Help Desk must: * Experience in troubleshooting Windows and Windows applications; * Experience in ...

FLATLAND HOLDINGS LLC

Help Desk Technician

Midland, TX · On-site

$19 - $25.50/hr

Help Desk Technician We are looking for a help desk technician to join our IT team to provide technical support and assistance to our users who have issues with their computer systems, software, or ...

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Computer Help Desk information

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How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
More about Computer Help Desk jobs
What cities are hiring for Computer Help Desk jobs? Cities with the most Computer Help Desk job openings:
What are the most commonly searched types of Computer Help Desk jobs? The most popular types of Computer Help Desk jobs are:
What states have the most Computer Help Desk jobs? States with the most job openings for Computer Help Desk jobs include:
Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 75% Full Time, 15% Part Time, and 5% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Computer Help Desk II

Remedy Technological Services L P

Killeen, TX • On-site

$18 - $24.25/hr

Full-time

Posted 4 days ago

Job description

Job Type
Full-time
Description
Centex Technologies seeks a Computer Help Desk II to provide second-level end-user support for office-based operations in Killeen, Texas. This full-time, on-site position is responsible for responding to service requests, troubleshooting hardware and software issues, supporting user accounts and devices, documenting resolutions, and escalating more complex issues when needed.
The role is designed for a technician who can independently resolve common desktop and application issues, provide strong customer service, assist with workstation setup and support, and contribute to efficient day-to-day help desk operations.
Essential Duties and Responsibilities
  • Respond to end-user support requests received by phone, email, ticketing system, or in person.
  • Troubleshoot and resolve Tier II issues involving Windows workstations, Microsoft 365 applications, printers, peripherals, and routine connectivity problems.
  • Support password resets, account access issues, software installation, profile setup, and basic user administration tasks.
  • Create, update, track, and close service tickets with clear notes regarding issues, actions taken, and final resolution.
  • Escalate unresolved or higher-risk issues to senior technical staff, vendors, or infrastructure teams as appropriate.
  • Assist with workstation imaging, deployment, moves, replacements, and new-user technology setup.
  • Provide users with guidance on the proper use of hardware, software, and self-service resources when available.
  • Support printers, scanners, mobile devices, conference room technology, and other standard office equipment.
  • Maintain accurate inventory records for assigned hardware and related IT assets.
  • Assist with routine patching support, software updates, preventive maintenance, and endpoint checks.
  • Develop or update user guides, knowledge base articles, and standard help desk documentation.

Work Environment and Physical Requirements
  • Full-time, on-site position based in Killeen, Texas.
  • The standard schedule is Monday through Friday during normal business hours.
  • Occasional after-hours work may be required for maintenance, support coverage, or deployment tasks.
  • Ability to lift and move computer equipment and peripherals up to approximately 40 pounds.

Requirements
Required Qualifications
  • High school diploma or equivalent required.
  • An Associate Degree in Information Technology, Computer Science, or a related field is preferred.
  • Two to four years of experience in help desk, desktop support, or end-user technical support roles.
  • Experience troubleshooting Windows workstations, Microsoft 365, printers, peripherals, and common software issues.
  • Working knowledge of basic networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN support.
  • Strong troubleshooting, communication, customer service, and documentation skills.

Preferred Qualifications
  • CompTIA A+ preferred.
  • Experience with ticketing systems, remote support tools, and basic asset management processes.
  • Experience supporting endpoint deployments, onboarding and offboarding tasks, or office technology rollouts.

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