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Computer Help Desk Jobs (NOW HIRING)

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

YMCA

Help Desk Technician - On Site

Westfield, NJ · On-site

$25 - $30/hr

Associate's degree in computer science or related field preferred or equivalent experience. * Minimum two years' experience supporting help desk ticketing systems, Microsoft software and Operating ...

WesTech Engineering

Help Desk Technician

Salt Lake City, UT · Hybrid

$18.25 - $24.75/hr

Summary We have an immediate opening for a Help Desk Technician responding to computer help requests from internal staff at our SLC, UT office. Candidates for this position may be required to pass ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...

Ask IT consulting

Helpdesk /desktop Support -1

Denver, CO

$20.50 - $27.75/hr

... in computer help desk support. Experience with helpdesk tickets involving the following is preferred (not all is required however) * Hardware: laptops, desktops, printers * Spiceworks or other ...

Infojini Inc

HELP DESK

Washington, DC · On-site

$23.25 - $31.75/hr

Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

INTRATEK COMPUTER INC

Help Desk Agent I

Saint Louis, MO

$15.75 - $20/hr

Intratek Computer, Inc., a California based company, was founded and incorporated in 1989 as a ... If you are looking for a Help Desk Support Specialist position and if you want to work with truly ...

INTRATEK COMPUTER INC

Help Desk Agent I

Saint Louis, MO · On-site

$15.75 - $20/hr

Intratek Computer, Inc., a California based company, was founded and incorporated in 1989 as a ... If you are looking for a Help Desk Support Specialist position and if you want to work with truly ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... The NOC Technician will be an IT professional who provides technical assistance on computer systems ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information ... Support computer lifecycle management, hardware deployments, Windows upgrades, imaging, mobile ...

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL · On-site

The Help Desk Specialist will be responsible for providing technical assistance and support related ... Install, modify, and repair computer hardware and software. * Clean up computers. * Run diagnostic ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information ... Support computer lifecycle management, hardware deployments, Windows upgrades, imaging, mobile ...

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL · On-site

The Help Desk Specialist will be responsible for providing technical assistance and support related ... Install, modify, and repair computer hardware and software. * Clean up computers. * Run diagnostic ...

Base2 Solutions

Help Desk Lead

Miami, FL · On-site

Help Desk Lead Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED ... Bachelor's degree in Information Technology, Computer Science, or a related field OR a minimum of 5 ...

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Computer Help Desk information

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$12

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$33

How much do computer help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for computer help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a computer help desk professional?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What are the key skills and qualifications needed to thrive as a computer help desk professional?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

Are computer help desk jobs hard to get?

Computer help desk jobs are generally accessible to candidates with basic technical skills, good communication, and problem-solving abilities. Entry-level positions often require certifications like CompTIA A+ and may involve on-the-job training, making them attainable for many job seekers. Competition can vary based on location and experience, but these roles are typically available for those with the right foundational knowledge.

Is help desk a good career?

A help desk or computer help desk role is a common entry-level IT position that involves troubleshooting technical issues, providing customer support, and maintaining hardware and software. It offers opportunities to develop technical skills, earn certifications like CompTIA A+, and advance into specialized IT roles or management positions. The job typically requires strong communication skills and problem-solving abilities and can provide stable employment in various industries.
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Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Computer Help Desk Tech (Student Wage)

The University of Virginia

Charlottesville, VA

$16/hr

Part-time

Posted 16 days ago

University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

210th of 627 rated colleges and universities

Job description

The Department of Facilities Management is seeking a student help desk tech to work with existing team members to support Facilities Management's fleet of PC's and mobile devices. The help desk tech will provide technical support to the Facilities Management community to resolve first and second-tier desktop software, hardware, and communications issues in an efficient and timely manner. Accurately document request history. Triage and route advanced second and third-tier requests to the appropriate technical personnel. Provide timely resolution of problem or escalation on behalf of the user by maintaining strong working relationships with IT professionals in areas such as network services, software systems engineers, and application developers.

Duties include:

  • Provide end-users with timely, quality support (both by telephone and in person).
  • Provide microcomputer hardware/software support, peripheral support, and smartphone configuration/support.
  • Provide basic network support.

Required Skills:

  • Have a valid Virginia driver's license.
  • Have basic knowledge of PC's running Windows 10/11 Operating System & Microsoft Office Suite O365.
  • Basic smartphone knowledge.
  • Ability to work in a team environment.
  • Excellent phone communication skills.
  • Build and deploy PC's.
  • Candidates should have a positive attitude, and be highly organized, & reliable.

An ideal candidate could work 20 hrs/week during the school year but realistically 12-15 hrs is more realistic. We are flexible and realize that you are a student first. We are looking for a student employee who can work during the summer of 2027.

Position Compensation: $16.00 Hourly

Please include a resume and cover letter with your application.

This position will require a DMV check.


MINIMUM REQUIREMENTS

Education: Current undergrad UVA student. Preference will be given to 1st or 2nd-year undergraduate students.

Experience: None

Licensure: None

PHYSICAL DEMANDS

This is not a sedentary job and involves extensive use of desktop/laptop computers. The job does require walking some distance to set up mobile devices and computer equipment.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.

What University Of Virginia employees say

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About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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