ZipRecruiter

Log In

1

Computer Help Desk Jobs in Rhode Island (NOW HIRING)

TEKWISSEN LLC

Computer Hardware Technician

Warwick, RI

$17 - $22.75/hr

Computer Hardware Technician Location: Warwick,RI Duration: 12 Months Job Type: Temporary ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...

TEKWISSEN LLC

Computer Hardware Technician

Warwick, RI · On-site

$17 - $22.75/hr

Computer Hardware Technician Location: Warwick,RI Duration: 12 Months Job Type: Temporary ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...

Beltone New England

Helpdesk Technician

Warwick, RI · On-site

$19/hr

As an applicant for this position, you should have experience in troubleshooting computer systems, preferably in a business environment. Along with technical support, this individual would be an ...

Davidson Hospitality Group

Front Desk Agent

Newport, RI · On-site

$22/hr

Proficiency in computer systems and knowledge of hotel property management software * Outstanding ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Hotel Viking Newport

Front Desk Agent

Newport, RI · On-site

$22/hr

Proficiency in computer systems and knowledge of hotel property management software * Outstanding ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Hotel Viking Newport

Front Desk Agent

Newport, RI

$22/hr

Proficiency in computer systems and knowledge of hotel property management software * Outstanding ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Davidson Hospitality Group

Front Desk Agent

Newport, RI · On-site

$22/hr

Proficiency in computer systems and knowledge of hotel property management software * Outstanding ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Hotel Viking Newport

Front Desk Agent

Newport, RI · On-site

$22/hr

Proficiency in computer systems and knowledge of hotel property management software * Outstanding ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Hotel Viking Newport

Front Desk Agent

Newport, RI · On-site

$22/hr

Proficiency in computer systems and knowledge of hotel property management software * Outstanding ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

next page

Showing results 1-20

All JobsComputer Help Desk JobsComputer Help Desk Jobs in Rhode Island

Computer Help Desk information

See Rhode Island salary details

$12

$22

$33

How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in Rhode Island is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What are the most commonly searched types of Computer Help Desk jobs in Rhode Island? The most popular types of Computer Help Desk jobs in Rhode Island are:
Computer Help Desk jobs near you
Help Desk Technician with Security Clearance

Help Desk Technician with Security Clearance

Strategos Consulting

Newport, RI • On-site

$20 - $27.25/hr

Other

Posted 10 days ago

Job description

Help Desk Technician
Strategos Consulting LLC – Newport, Rhode Island Strategos Consulting is a Service-Disabled Veteran-Owned Small Business (SDVOSB), which identifies and provides usable solutions (consulting, services, training, and engineering) to the US Government and its partners. Strategos is comprised of professional training and educational specialists that collectively bring over 120 years of experience. In 2009, we created Strategos Training and Services, a professional training company focused on providing services, education, and training to United States military personnel. Strategos Training and Services specializes in non-personal support services, professional instruction, training analysis, training plan development, and curriculum development.
Strategos is seeking a Help Desk Technician in pursuit of a government contract. Performance Location: Naval War College, Newport, Rhode Island Hours of Work: The hours of the IRD Service Desk are 0700-1700 Monday through Friday and will need to be manned within those set hours. Qualifications: • Possesses an active state driver’s license
• Incumbent shall possess an extensive knowledge of operating systems, application software, network infrastructure, network protocols, and be familiar with best practices as defined by Information Technology Infrastructure Library (ITIL) standards. • The incumbent shall be experienced in use of automated tools to track problem resolution and to perform trend analysis to identify issues which affect network and system architectures. Incumbent shall be able to setup, configure, maintain and operate service monitoring databases, and be able to extrapolate trend data in order to provide situational awareness to leadership on trends and emerging problems. • Demonstrated knowledge in the methods and practices for troubleshooting, recovering, adjusting, modifying and improving IT systems. • Possess good oral and written communications skills in order to write user functional documentation, business rules documentation, standard operating procedures, and other user and policy documentation. • Possess a working knowledge and application of Information Security (IS) and security operational characteristics for a variety of computer platforms, networks, software applications, and Oss. • Demonstrated knowledge of operating systems, application software, network infrastructure, network protocols, and be familiar with best practices as defined by Information Technology Infrastructure Library (ITIL) standards.
• A Top Secret clearance required.

Apply