ZipRecruiter

Log In

1

Computer Help Desk Jobs in Rhode Island (NOW HIRING)

Brownhealth

Unit Secretary

Providence, RI · On-site

$21.09 - $22.04/hr

Reports computer or equipment malfunctions to the Help Desk. * Uses all required systems accurately, including Patient Links, Nurse Links, Bed Board, MAK MAR, CareVue, and other systems as required.

Brown University Health

Unit Secretary

Providence, RI · On-site

$21.09 - $22.04/hr

Reports computer or equipment malfunctions to the Help Desk. Uses all required systems accurately, including Patient Links, Nurse Links, Bed Board, MAK MAR, CareVue, and other systems as required.

Brown University Health

Unit Secretary

Providence, RI

$42K - $52K/yr

... the help desk Perform IS downtime procedures when necessary Order Management Enter and process ... computer skills required Knowledge of medical terminology preferred Ability to read, write, and ...

Brown University Health

Unit Secretary

Providence, RI · On-site

$21.09 - $22.04/hr

... malfunctions to the help desk Perform downtime procedures when necessary Order Processing ... computer proficiency Basic medical terminology knowledge preferred Ability to read, write, and ...

Brown University Health

Unit Secretary

Providence, RI · On-site

$21.09 - $22.04/hr

... malfunctions to the help desk Perform downtime procedures when necessary Order Processing ... computer proficiency Basic medical terminology knowledge preferred Ability to read, write, and ...

Brown University Health

Unit Secretary

Providence, RI · On-site

$42K - $52K/yr

... Computer & Systems Use Utilize hospital systems to: Enter and verify orders Retrieve patient data ... help desk Perform downtime procedures as required Order Entry & Transcription Enter and process ...

Brown University Health

Unit Secretary

Providence, RI

$21.09 - $22.04/hr

Report system or equipment malfunctions to the help desk * Perform downtime procedures when ... Basic computer proficiency * Basic medical terminology knowledge preferred * Ability to read, write ...

Brown University Health

Unit Secretary

Providence, RI · On-site

$42K - $52K/yr

... Computer & Systems Use Utilize hospital systems to: Enter and verify orders Retrieve patient data ... help desk Perform downtime procedures as required Order Entry & Transcription Enter and process ...

Brownhealth

Unit Secretary

Providence, RI

$42K - $52K/yr

Report system or equipment malfunctions to the help desk * Perform IS downtime procedures when ... Basic computer skills required * Knowledge of medical terminology preferred * Ability to read ...

Brown University Health

Unit Secretary

Providence, RI · On-site

$42K - $52K/yr

... the help desk Perform IS downtime procedures when necessary Order Management Enter and process ... computer skills required Knowledge of medical terminology preferred Ability to read, write, and ...

Brownhealth

Unit Secretary

Providence, RI

$21.09 - $22.04/hr

Report system or equipment malfunctions to the help desk * Perform downtime procedures when ... Basic computer proficiency * Basic medical terminology knowledge preferred * Ability to read, write ...

Brown University Health

Unit Secretary

Providence, RI

$42K - $52K/yr

Report system or equipment malfunctions to the help desk * Perform IS downtime procedures when ... Basic computer skills required * Knowledge of medical terminology preferred * Ability to read ...

Brownhealth

Unit Secretary

Providence, RI · On-site

$42K - $52K/yr

Reports computer or equipment malfunctions to the Help Desk. * Demonstrates proficiency with all required computer systems, including but not limited to Patient Links, Nurse Links, Bed Board, MAK MAR ...

Brown University Health

Unit Secretary

Providence, RI

$42K - $52K/yr

Reports computer and equipment malfunctions to the help desk. * Accurately uses all computer systems, Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue and/or any new systems necessary to carry ...

Brown University Health

Unit Secretary

Providence, RI

$42K - $52K/yr

Reports computer and equipment malfunctions to the help desk. * Accurately uses all computer systems, Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue and/or any new systems necessary to carry ...

Brown University Health

Unit Secretary

Providence, RI

$42K - $52K/yr

Reports computer and equipment malfunctions to the help desk.Accurately uses all computer systems, Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue and/or any new systems necessary to carry ...

next page

Showing results 1-20

All JobsComputer Help Desk JobsComputer Help Desk Jobs in Rhode Island

Computer Help Desk information

See Rhode Island salary details

$12

$22

$33

How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in Rhode Island is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What are the most commonly searched types of Computer Help Desk jobs in Rhode Island? The most popular types of Computer Help Desk jobs in Rhode Island are:
Computer Help Desk jobs near you
Seasonal Front Desk Agent

Seasonal Front Desk Agent

Capital Vacations

New Shoreham, RI • On-site

$18/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 21 days ago

Capital Vacations rating

4.5

Company rating: 4.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

19th of 21 rated holiday rentals

Job description

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Key Details:

  • 3 Days a week. 24 hours a week.
    • Saturday required!
  • Housekeeping/Inspecting as needed
  • $18/hr

Below are just some of the benefits you'll receive:

  • Competitive Salary
  • Paid Time Off and Paid Holidays
  • Career Growth
  • Medical/Dental with employer contribution
  • Voluntary Life Insurance, Disability, and Aflac Insurance
  • Company-paid life insurance and long-term disability
  • 401 (k) retirement plan
  • Travel Perks to Resort Locations
  • Company Perks Program

What are you motivated by?:

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Specialist. As a Hospitality Specialist, you will play a vital role in ensuring exceptional customer service experience for our guests. You will be responsible for providing a warm and welcoming environment, addressing guest needs, and ensuring their satisfaction throughout their stay.

What youre great at:

  • Responsible for the efficient and courteous operations of the front desk.

  • Responsible for checking guests in/out. Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed to ensure guest satisfaction. Check online travel agents for rental inbound. Run reports and correct errors before guest check-in. Prepare night audit daily, and respond to any online reviews.

  • Answers and transfers call from the switchboard using proper telephone etiquette. Having the ability to answer guest questions about local restaurants and attractions.

  • Make courtesy calls and follow-up calls to all guests issues. Send confirmation letters to owners/guests as needed. Make rental calls to notify owners whether their villa has been rented or not.

  • Coordinate with all other departments to ensure a smooth response to guests requests.

  • Process all incoming revenue from all departments daily. Open and close the credit card machines and cashier audit reports. Balance out cash drawer, process advance deposits when making reservations, and collect money and post transactions from other departments. Daily post office and banking runs.

  • Perform any other inventory management changes as directed by the supervisor or manager.

  • Prepare check-in packets for the upcoming week, order office supplies as needed.

  • Enter maintenance and service requests in SPI promptly. Block RCI points for unpaid accounts. Manage RCI banking, membership changes, and cancellations.

  • All other duties as assigned.

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Heres what you can expect:

At Capital Vacations we are united by a common purpose of Travel. Gather. Smile. Repeat. We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:

Heres what you have already achieved:

  • High School Diploma/GED preferred

  • Prior experience in a hospitality or customer service role preferred

  • Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

What Capital Vacations employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply